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Natural Lodge Caño Negro

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Natural Lodge Caño Negro

Exterior
Outdoor pool, pool loungers
Hiking
Exterior
Fishing

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Room service
  • Air conditioning

Explore the area

Map
250m oeste Super Centro, Caño Negro Centro, Caño Negro, Alajuela
  • Cano Negro National Wildlife Refuge
    15 min drive
  • Tenorio Volcano National Park
    68 min drive
  • Rio Celeste Waterfall
    71 min drive
  • La Fortuna (FON-Arenal)
    138 min drive

Room options

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 20 bedrooms, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 20 bedrooms, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Interior

Hotel Finca L’Étoile Celeste

Pool
Breakfast included
Pet-friendly
Parking included
5.0 out of 5, Exceptional, (5)
The price is €170
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Finca L’Étoile Celeste

About this property

Natural Lodge Caño Negro

Riverfront hotel with outdoor pool and restaurant
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and express check-in are on-site. Housekeeping is available on request.
Natural Lodge Caño Negro offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. This accommodation is furnished with desks and desk chairs. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 3 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Natural Lodge Caño Negro, you'll be close to Cano Negro National Wildlife Refuge. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes rowing/canoeing and hiking/biking trails
  • 5.6 mi (8.9 km) from Cano Negro National Wildlife Refuge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Natural Lodge Caño Negro. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Caño Negro hotel is smoke free.

Jabiru – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jabiru

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 7 buildings
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 13 August and 15 November.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CRC 100 per night
  • Breakage deposit: CRC 100 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Natural Caño Negro Los Chiles
Natural Lodge Caño Negro
Natural Lodge Cano Negro Hotel Cano Negro
Natural Lodge Caño Negro Los Chiles
Natural Lodge Caño Negro Hotel
Natural Lodge Caño Negro Caño Negro
Natural Lodge Caño Negro Hotel Caño Negro

Natural Lodge Caño Negro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We were almost the only people there. The staff were very friendly and helpful and the tours organised from the lodge were excellent and both overran their projected time considerably. Food was fair but not special.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Turo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Cano Negro
The registration people were quite helpful and friendly; they spoke English well. The guides provided on the tours taken were not well trained to interact with groups. Their English language skills were marginal, and their biological explanations were lower in quality than other guides we had used at other sites. The roads leading to this place were washboard-like for hours, making travel challenging. One would really want to see this place to put up with such road conditions.
Stayed 1 night in Dec 2019

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place
Staff was great, food was very good, and Jimmy took us on a very enjoyable boat tour pointing out wildlife.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We arrived late and the staff was happy to wait for us to check in-we weren't able to arrive on-time. They also were happy to start breakfast for us TWO HOURS EARLY as we left the hotel at 0600 to go fishing. The staff was VERY friendly and accommodating.

4/10 Poor

jorge, Costa Rica

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice hotel for rest
This hotel is ok, is for people wanna see a wildlife and rest. Don't have tv and wifi just around the lobby and bar

8/10 Good

Gregory, Star Valley Ranch, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural Lodge Visit
The best part about our stay was the staff! They went above and beyond to make sure we had everything we needed!! And the tour they arranged of the Rio Frio and the Lagoon was fantastic!!

10/10 Excellent

Rui C, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome area
Simple rooms. Awesome area. Canoeing tour with Jimmy is a must do. Good food and reasonable priced.

6/10 Okay

Brad and Claire, Lake Saint Louis, MO

Liked: Cleanliness, property conditions & facilities, room comfort
Okay, but overpriced
We enjoyed the area, but probably would have appreciated it more if there wasn't a drought. not much to do other than be on the water. It was definitely overpriced for other comparable lodges in rural Costa Rica.

4/10 Poor

Reasonable Man, Connecticut USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked and paid for the room but did stay there
Dear Expedia, We booked a room at this hotel after reading it's description. However after being shown to the room we were taken by surprise that it did not come close to the expectations of it's description or price. My wife used the bathroom first thing and toilet did not work which was very embarrassing for her. The room looked like $60 room not the $140 we booked.... not even close! We talked to front desk explaining that we're not comfortable with the price compared to the written description of the facility and what we discovered. There was no manager on site so she got one on the phone. He explained there was nothing he could do about the price. I said ok, we're leaving. While we waiting to talk to the manager, another guest expressed their displeasure and said they we were leaving after one night. The next day we saw them and they said the inclusive breakfast was one fried egg, 2 pieces of toast and one cup of coffee. They were discussed with the hotel at that price..., ok place for $50 a night but no way over $120 a night! We would hope Expedia would refund our money for this booking. I have stayed at many, many hotels and cabinas all over Costa Rica and other countries for over 35 years, never, ever have I walked away from a booking.... never! This hotel was way over the top misleading and way over priced. The grounds and room we're at $50 per night facility, not $140! Please refund our money. Sincerely, Mark

8/10 Good

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dla miłośników ptaków i przyrody.
Wspaniałe miejsce do obserwacji ptaków na rozlewiskach rzeki. Profesjonalny przewodnik z łodzią do wynajęcia.
Stayed 6 nights in Dec 2021

4/10 Poor

German

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
El Hotel cuenta con buena atención en general el personal muy atento las camas y almohadas pésimas termine con dolor de espalda las paredes muy delgadas si el vecino tocia escuchaba
Stayed 2 nights in Jan 2020

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bien situé
Literie deplorable
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2019

6/10 Okay

Guillermo Esteban

6/10 Okay

bernard, Nantes

Liked: Staff & service
Ambiance camping
Meilleur hôtel du village. Surprise cat une employée est française , Sarah de plus adorable

6/10 Okay

Nico, Deutschland

Liked: Cleanliness
Disliked: Staff & service
Der Einäugige unter den Blinden... im Niemandsland
Das Hotel ist wohl das beste in Cano Negro, bietet aber leider immer noch relative wenig. Besonders ärgerlich sind die Preise, die sie für Exkursionen verlangen - im Ort kann man selbst für den halben Preis dieselbe Leistung bekommen. Ohne Exkursionen gibt es im Hotel überhaupt nichts zu tun. Wir hatten zwei Nächte gebucht (und gezahlt), sind aber schon nach der ersten wieder abgereist. Als kurzer Abstecher ok, aber auch keinen Fall für einen längeren Aufenthalt geeignet.

10/10 Excellent

Frank, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlung
Ruhige und gepflegte Anlage, mit Pool, an dem man nach der Fahrt durch die Kanäle den restlichen Tag entspannen kann (auch, wenn die Liegen etwas unbequem sind). Nur 10 Gehminuten vom Bootsanleger entfernt. Gutes Essen, etwas Geduld darf man gern mitbringen, da der nette Kellner allein etwas überfordert schien.

6/10 Okay

Anaya, Viroflay, France

Liked: Cleanliness, staff & service
Hotel parfait pour les amateurs d ornithologie
Personnel tres accueillant, mais hotel qui semble a bout de souffle et aurait bien besoin d une restauration complete

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo muy bien
Nos atendieron muy bien. Son muy amables. El desayuno nos pareció un poco pobre.