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The Falstaff Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Falstaff Hotel

Front of property – evening/night
Luxury Room | Hypo-allergenic bedding, individually decorated, individually furnished
Courtyard
Bar (on property)
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Westgate Gardens
    1 min walk
  • Westgate Gardens and Towers
    1 min walk
  • Marlowe Theatre
    4 min walk
  • London (SEN-Southend)
    89 min drive

Room options

View all photos for Cosy Double Room

Cosy Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, individually decorated, individually furnished

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ABode Canterbury

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1002)
The price is €101
for 1 night
includes taxes & fees
17 Dec - 18 Dec
ABode Canterbury

About this property

The Falstaff Hotel

Riverfront hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a garden.
The Falstaff Hotel offers 49 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Falstaff Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canterbury Cathedral. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a terrace and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westgate Gardens and Westgate Gardens and Towers
As a guest of The Falstaff Hotel, you'll find a terrace, a garden, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Falstaff Hotel also features complimentary newspapers in the lobby and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.50 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with group
Liked: Cleanliness
The service at breakfast wasn’t as good as last year
Stayed 3 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay in a great location
Loved this hotel. When we arrived we weren't happy with the room we were given so we mentioned it to the Receptionist and there was no issue with moving us to another room which was a lot better and in a much better location in the hotel. The room was comfortable although a little noisy as it was above the beer garden so when the windows were open it was difficult to sleep and as it was so hot you had to have the windows open. A top sheet on the bed under the quilt would have been helpful as it was too hot to have the quilt on alone. The main criticism we had was with the breakfast. It was extremely disorganised - we could choose a time to come down but when we arrived a table was not set for us. We were given a menu which had continental breakfast and cooked breakfasts on - we weren't aware that the continental breakfast was at the side and you could help yourself as no-one mentioned it straight away. There was a lack of certain items - milk bottle was empty, no glasses for juices and no dessert spoons. We had to ask for a dessert spoon and was told they were washing them up so we were given one teaspoon each for eating our cereal and stirring our hot drinks which was a bit rubbish. Surely a hotel like this can afford to buy some dessert spoons. When the hot breakfast arrived it was of a very high standard. The restaurant staff were doing their best but we felt that it could have been a bit more organised. Dirty plates left on tables for far too long.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay and lovely staff at the bar.
Stayed 1 night in Jul 2024

10/10 Excellent

R D

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff, Fun Decor & Cost Atmosphere
Right from the moment we walked in the door, we were greeted with a friendly welcome and efficient service on check-in, this stayed the theme throughout our stay. The hotel is beautifully decorated - fun, plush and decadent - and has a cosy atmosphere. We had a relaxing glass of wine in the bar after dining out at Cafe Des Amis across the road (highly recommend). The hotel is surrounded by a handful of diverse and highly-rated eateries. Eggs were cooked to runny perfection in the morning and the staff were so on the ball and welcoming. We'll see you again on our next visit Falstaff!
Stayed 1 night in Jul 2024

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great hotel and ideal stay to visit The Marlowe Theatre. However, there was no air conditioning which meant for a restless night.
Stayed 1 night in Jun 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel on arrival looked good. Greeted by a friendly member of staff and checked in. Lovely lounge and bar passed on the way to the room. The room was well decorated, larger than we expected, big bed, very clean, tea and coffee facilities and bathroom very smart with nice toiletries.Housekeeping brilliant, keep room spotless throughout my stay. Was next to a very busy pub, so was noisy but that died down just after 11pm.It didn’t bother us. Wi-Fi was free but very intermittent. Breakfast staff friendly, lovely room with continental laid out. Hot menu looked good, however if the sausage was a Cumberland as stated it was bland and lacked spices, the scrambled eggs were heavy and dry. Several residents in the breakfast room in my hearing did ask for a fried egg but were told they didn’t do that! My another half was not impressed he loves a fried egg. Not sure why, chef can do a poached egg as I had on the second morning.Pancakes were lovely too! Also remember to take your card to the bar as I popped down for a drink and was told I couldn’t charge my drink to my room! Never had that happen in all my travels! Good hotel, just a few quirks!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A characterful hotel in a good location, friendly and efficient staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stop here on a regular basis whilst visiting family. Rooms are small but adequate, beds comfortable and clean. Great breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a visit to Canturbury
Excellent stay great breakfast, comfortable room with comfy bed and bathroom with bath. Has its own car park at rear. But the best is its location in the centre of Canturbury in easy walking distance of everything.
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute and the staff was quite nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Louise

Liked: Staff & service, amenities, property conditions & facilities
Lovely looking hotel, such a refreshing change from chain hotels. Staff friendly, nice breakfast, easy parking.
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Jim

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff on check in and check out were extremely unenthusiastic about life! Room nothing like the pictures, very basic/dated and actually stuck out in an outbuilding. Breakfast was good!
Stayed 1 night in Jun 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Michael

Stayed 2 nights in Jun 2024

2/10 Terrible

valerie

Disaster & disapointment .
We booked 2 night stay but the ground floor room we were given was a disaster . No hot water for showers until the morning we left . Ground floor room looked straight out onto busy road so sleepless nights . Security door was broken so open all night it was just like Faulty Towers , poached eggs were like golf balls & after sending them back came out the same , third time was lucky .Will not be going back anytime soon .
Stayed 2 nights in May 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
One of the rooms has an adjoining wall to the pub next door who, at the weekend, play rock music until 2 am .....luckily the very helpful manager at reception arranged another room for us or our stay would have been a disaster
Stayed 3 nights in May 2024