Cape Town Hollow Boutique Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cape Town Hollow Boutique Hotel

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Mountain view
Outdoor pool, pool umbrellas, pool loungers
Mountain view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
88 Queen Victoria Street, Cape Town, Western Cape, 8001
  • South African Museum and Planetarium
    1 min walk
  • Kloof Street
    2 min walk
  • Company's Garden
    3 min walk
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double or Twin Room

  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Mountain Facing Double

  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Single Room

  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed

Deluxe Single Room, Mountain View

  • Mountain view
  • Sleeps 1
  • 2 Single Beds OR 1 Queen Bed

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About this property

Cape Town Hollow Boutique Hotel

Hotel with free local shuttle, steps from South African Museum and Planetarium
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a business centre and a meeting room.
Cape Town Hollow Boutique Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cape Town Hollow Boutique Hotel, you're just a quick walk from Long Street. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from South African Museum and Planetarium and 3 minutes on foot from Company's Garden
  • Free local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Cape Town Hollow Boutique Hotel. A free area shuttle within 4.00 km is available.

This 4-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cape Town Hollow Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: ZAR 150 for adults and ZAR 75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 150 for adults and from ZAR 75 for children
  • Airport shuttle fee: ZAR 850 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cape Town Hollow Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cape Town Hollow
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel
Cape Town Hollow Hotel
Hollow Boutique
Hollow Boutique Cape Town
Hollow Boutique Hotel
Hollow Boutique Hotel Cape Town
Hollow Cape Town
Hollow Hotel Cape Town
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel Hotel
Cape Town Hollow Boutique Hotel Cape Town
Cape Town Hollow Boutique Hotel Hotel Cape Town

Cape Town Hollow Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 412 reviews" "
Rating 8 - Good. 160 out of 412 reviews" "
Rating 6 - Okay. 35 out of 412 reviews" "
Rating 4 - Poor. 9 out of 412 reviews" "
Rating 2 - Terrible. 9 out of 412 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

SS

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great hotel
- In a rather dubious part of Cape Town - No parking on or in close proximity to hotel - In other words, I got here in the dark and would have had to park a few streets away, in another garage and walk here! - And it is really a bit “grubby” - Strange TV options – one sport channel, a frozen e channel and Portuguese news!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
I enjoyed my Mountain View room, food was good, and service was excellent. Especially Toby was very kind and helpful
Stayed 6 nights in Jun 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best staff ever! And this is from the top all the way down. Everyone is personable, friendly, accommodating and helpful. I felt as though I was with family. I will definitely stay there again when I return to Cape Town.
Stayed 15 nights in May 2024

10/10 Excellent

Robert, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the centre of the city. Lovely room with a beautiful view of Table Mountain.
Stayed 1 night in May 2024

6/10 Okay

Elena

Travelled with family
AC didn’t work, we called to front desk and they never sent maintenance. Very dirty air hood, looks like they never cleaned dust. Broken shower and mold didn’t make stay comfortable.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly and helpful staff. Bed was a bit hard and breakfast buffet was left in the open (with flies all around).
Stayed 3 nights in Mar 2024

10/10 Excellent

mustafa

Stayed 5 nights in Feb 2024

10/10 Excellent

Agele

Travelled with family
Very clean and well maintained rooms and tue daily gifts were great ones. However, the staff promised to email my receipt but until now they have not done so. Now my company has not refunded me my accommodation bill because I couldn’t present my cash receipt since my payment was in cash.
Stayed 4 nights in Jan 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was first class
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Stayed 6 nights in Nov 2023

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming hotel with excellent breakfast and friendly staff. The mandated electrical shutdowns are an inconvenience but a fact of life in Cape Town unless back up batteries are available. Ask if your room is on the battery backup list!
Stayed 2 nights in Jul 2023

4/10 Poor

MATILDA

Liked: Cleanliness
Power cuts daily and the hotel has no back up. Lifts not working when no power. It’s a good central location though. Food was basic.
Stayed 3 nights in May 2023

10/10 Excellent

Eileen

Stayed 1 night in Dec 2022

8/10 Good

Annmarie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Went beyond their job description. Very clean hotel. Only downside was their breakfast buffet. Quality was fine but keeping the food hot was a problem.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its position was perfect
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique
Nice comfortable hotel
Stayed 3 nights in May 2022

8/10 Good

Christian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is an ideal location, you are within walking distance to Company's Garden and the CBD/Greenmarket square. Also, the streets parallel to the hotel are Long and Kloof with lots of trendy restaurants and bars.
Stayed 6 nights in Mar 2022

2/10 Terrible

Steve

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience ever
Possibly my worst stay in Cape Town, EVER. There is no dedicated parking as advertised and you need to find parking in the road in front of the Hotel. The aircons does not blow cold air more like a fan and mine stopped working after a loud bang at about 2 in the morning. The beds base was broken on the one side where the base nearly touched the floor so kept rolling over to that side during the night. Hair stuck in the towels. On the second morning I went down for breakfast and was told that they are not doing breakfast as there’s not enough guests in the Hotel, someone was supposed to notify me of this the previous day, nobody did. Could not wait to get out of there.
Stayed 2 nights in Jan 2022

8/10 Good

ebrahim aboobaker

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very helpful with anything we needed during our stay.
Stayed 6 nights in Sep 2021

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing thank you to every single staff member!
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine
Stayed 5 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Okay, first of all...
First of all, I booked for Cape Town hollow boutiquet Hotel because it came with a balcony room and a private swimming pool. On the Hotel.com website it shows no refunds when you reserve it. The next day got an email that the place that we booked is closed and they need to relocate the room to a different branche with no balcony and no pool. This was ridiculous because we had too accept the room regardless because I won't get my money back. They should remove the add from the app or website so that customers are aware what they getting instead they take your money and you have no choice but to settle. But they place they moved us too was okay and clean and chilled.
Stayed 2 nights in Apr 2021

8/10 Good

Samantha

Stayed 1 night in Mar 2021

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out, it was superb, even the breakfast and the overall service
Stayed 1 night in Feb 2021