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Cape Town Marriott Hotel Crystal Towers

5.0 star property

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Photo gallery for Cape Town Marriott Hotel Crystal Towers

Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, tapas bar
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Breakfast available
  • Pool
  • Parking available
  • Bar

Explore the area

Map
Corner Century Boulevard & Rialto Road, Century City, Cape Town, Western Cape, 7441
  • Canal Walk Shopping Centre
    ‪6 min walk‬
  • Milnerton Golf Club
    ‪6 min drive‬
  • Milnerton Beach
    ‪13 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Basic Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

AC Hotel by Marriott Cape Town Waterfront

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (527)
The price is €365
for 1 room
includes taxes & fees
9 Mar - 10 Mar
AC Hotel by Marriott Cape Town Waterfront

About this property

Cape Town Marriott Hotel Crystal Towers

Luxury hotel connected to a shopping centre in Century City with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, a free shopping centre shuttle and a free manager's reception are also provided. Additionally, 2 bars/lounges, a poolside bar and 2 coffee shops/cafes are on-site. Housekeeping is available on request.
Cape Town Marriott Hotel Crystal Towers offers 180 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video game consoles. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Life Day Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Cape Town Marriott Hotel Crystal Towers. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal Walk Shopping Centre. Features include free WiFi in public areas, a free manager's reception and a free shopping centre shuttle.
  • Free WiFi
  • Enjoy international cuisine at Towers Restuarant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, manicures and pedicures or facials at Life Day Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Just a 1-minute drive from Canal Walk Shopping Centre and 6 minutes from Milnerton Golf Club
  • Free shopping centre shuttle service
Cape Town Marriott Hotel Crystal Towers offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3208 square feet (298 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the luxury Cape Town Marriott Hotel Crystal Towers. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available.

This 5-star Cape Town hotel is smoke free.

The hotel hosts a free manager's reception daily.
Towers Restuarant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Orah Bar & Lounge – This tapas bar specialises in international cuisine and only serves light fare. Open daily.
The Greatroom and Deli – This coffee shop serves breakfast, lunch, dinner and light fare. A children's menu is available. Open 24 hours. Open daily.
Acara Pool Bar & Terrace – This bistro specialises in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Halaal Certified Kitchen – This family restaurant specialises in Halal dishes and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 295 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Acara Pool Bar & Terrace
  • Halaal Certified Kitchen
  • Orah Bar & Lounge
  • The Greatroom and Deli
  • Towers Restuarant

Things to do

  • Billiards/pool table
  • Books
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,208 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self-parking fee: ZAR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Cape Town Marriott Hotel Crystal Towers offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

African Pride Crystal Towers
African Pride Crystal Towers Hotel
Pride Crystal Towers
Pride Crystal Towers Hotel
Marriott Hotel Crystal Towers
Cape Town Marriott Crystal Towers
Marriott Crystal Towers
Cape Town Marriott Hotel Crystal Towers Hotel
Cape Town Marriott Hotel Crystal Towers Cape Town
Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

Cape Town Marriott Hotel Crystal Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 325 reviews
Rating 8 - Good. 87 out of 325 reviews
Rating 6 - Okay. 16 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 7 out of 325 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly staff. Buffet breakfast is very good.
Stayed 8 nights in Oct 2024

10/10 Excellent

Gregg Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, delicious breakfast. Central lovationy
Stayed 4 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambiance
Stayed 1 night in Sep 2024

10/10 Excellent

Phina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff .
Stayed 3 nights in Sep 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.
Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff. My room was spacious and spotless.
Stayed 6 nights in May 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day customer service is top-tier definitely will stay again
Stayed 5 nights in Mar 2024

10/10 Excellent

LYNDA

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Kahliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in capetown
This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Stayed 8 nights in Feb 2024

8/10 Good

Metwally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner options are very limited
Stayed 10 nights in Feb 2024

8/10 Good

Stephen

Stayed 1 night in Mar 2024

6/10 Okay

Suzanne

Stayed 1 night in Mar 2024

8/10 Good

Christina

Stayed 2 nights in Feb 2024

10/10 Excellent

Felix

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

RAVINDREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Leon

Travelled with partner
The hotel is convenient to the shops etc.
Stayed 21 nights in Dec 2023

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024

6/10 Okay

James

Business traveller, Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

RANDY, Lancaster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

victoria

Stayed 1 night in Jan 2024

10/10 Excellent

Juliette

Stayed 1 night in Dec 2023

2/10 Terrible

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor service and lack of customer focus. Has major issues with Room Service. Wrong order delivered, missing items and staff with bad attitude. Simply rude.
Stayed 3 nights in Dec 2023