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Clouds Estate

5.0 star property

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Photo gallery for Clouds Estate

Property amenity
2 outdoor pools, pool loungers
Jetted bathtub
Breakfast, lunch, dinner served; pool views
Standard Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Helshoogte Road, Stellenbosch, Western Cape, 7560
  • Alluvia Boutique Winery
    ‪5 min walk‬
  • Tokara Winery
    ‪6 min walk‬
  • Camberley Wine Farm
    ‪11 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪47 min drive‬

Room options

View all photos for Villa, 2 Bedrooms, Mountain View

Villa, 2 Bedrooms, Mountain View | Living area | 40-inch flat-screen TV with satellite channels, TV, Netflix

Villa, 2 Bedrooms, Mountain View

  • 77 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Villa, 1 Bedroom, Mountain View

Deluxe Villa, 1 Bedroom, Mountain View | Terrace/patio

Deluxe Villa, 1 Bedroom, Mountain View

  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite

Premium Studio Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Premium Studio Suite

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Studio Suite, 1 Bedroom

  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Clouds Estate

Luxury hotel with 2 outdoor pools and winery
Along with an attached winery, this hotel has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include a restaurant, a bar/lounge and coffee/tea in a common area.
Clouds Estate offers 13 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Clouds Estate, you're just a quick walk from Alluvia Boutique Winery. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Enjoy garden views while dining at Clouds restaurant
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body treatments or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Alluvia Boutique Winery and Tokara Winery
  • Airport shuttle service available for a fee
A winery is on site. Clouds Estate offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Clouds Estate. An airport shuttle during limited hours is available for a fee.

Smoking is allowed in designated areas at this 5-star Stellenbosch hotel.

Clouds restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6 AM to 11 PM
  • Area shuttle

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clouds restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Vineyard
  • Wine tasting room
  • Winery

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Hardwood flooring in room
  • In-room roll-in shower
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are available for ZAR 950.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 700 per room (one way)
  • Rollaway bed fee: ZAR 950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Clouds Estate offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 9 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Clouds Estate
Clouds Estate Apartment Stellenbosch
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch
Clouds Estate Hotel
Clouds Estate Hotel
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch

Clouds Estate Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 204 out of 245 reviews
Rating 8 - Good. 31 out of 245 reviews
Rating 6 - Okay. 6 out of 245 reviews
Rating 4 - Poor. 3 out of 245 reviews
Rating 2 - Terrible. 1 out of 245 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay here for part of our honeymoon! The views are breathtaking, and the room was clean, large, and modern, and it was easy to get to both Stellenbosch and Franschoek as needed. The team was really helpful, even providing breakfast packs for our extremely early departure, which was very appreciated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Thank you for a wonderful stay! We loved the vineyard views against the backdrop of rugged mountains! Great service, with winderful dinner and breakfast! A magical spot to stay in Stellenbosch!
Stayed 1 night in Sep 2024

10/10 Excellent

jacqueline ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully designed boutique hotel set in a stunning location. The staff are friendly and extremely helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Johannes

Stayed 3 nights in Jul 2024

10/10 Excellent

William, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most glorious stay in Clouds. The room and view were magnificent and the staff kind and attentive. This was off season so it was quiet, which was charming in itself. This was our last night in South Africa after an amazing vacation in Sabi Sands and the Western Cape. Clouds was a lovely place to finish our 30th anniversary trip and they were generous with bespoke attention. I would absolutely recommend here and would love to see it in the summer months too. Dinner and breakfast were very good. This is a beautiful area of the country.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Nayyereh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, shame about the food poisoning
The hotel itself is beautiful. The views are stunning and the rooms are well made up for a short or long stay. However i have been suffering with food poisoning since we left so i have removed some stars. The restaurant was much quieter than expected and food for the first time in SA did not taste so great. The next 24 hours were very painful.
Stayed 1 night in May 2024

8/10 Good

Mrs Pratibha Patel Mr Ajitkumar, Business Bay

Stayed 3 nights in Apr 2024

10/10 Excellent

Corey

Stayed 3 nights in Mar 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the ease of access and the amazing facility itself!
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent one night at this property during the last day of our trip to South Africa. We really wish we had booked additional nights. WOW. We stayed in Room #7 which had an amazing balcony set-up that allowed us to view both sides of the valley at different times of the day. The room was very comfortable, clean and well appointed. All of the rooms have amazing views and easy access to the pool area and lounge. The staff were fantastic. They assisted us with making dinner reservations at the neighbouring Delaire Graff and accommodated a late check out. We were able to store our luggage and enjoyed their "shower room" before heading off to the airport for a late flight home. The breakfast was excellent and taken on the patio overlooking the pool and the valley. The kitchen and bar staff were very attentive to our needs. This is a very small resort which makes it very comfortable and quiet. The perfect spot for a nice relaxing visit of the Stellenbosch area. We highly recommend it and will definitely be back if we make it to this part of the world again.
Stayed 1 night in Nov 2023

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing place - could not recommend more highly!
Stayed 1 night in Nov 2023

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel with friendly staff and a good breakfast.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay there again
Stayed 1 night in Aug 2023

10/10 Excellent

Jacquie

Stayed 3 nights in Oct 2023

10/10 Excellent

TImothy M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, if out in the country a bit. You need a car to get you from Capetown to Stellenbosch and then to the Clouds estate. Once there, the facilities are really nice and space is well used and appears larger than it actually is. The room was quite comfortable for 2 people. The lounge and deck are great meeting places and for dinner.
Stayed 1 night in Oct 2023

10/10 Excellent

Christa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Thoroughly enjoyed our stay at the clouds estate in Stellenbosch! We stayed for 3 nights, breakfast was lovely with so many options, including the standard buffet. Room was lovely and bathroom had heated floors. Hotel included a free wine tasting for guests and location was wonderful, with direct access to the lovely Delaire graff estate next door! We had dinner one night at the hotel and really enjoyed the food. It was a shame the weather was so poorly during our stay (it rained constantly for 2 days) so we did not get to enjoy the beautiful pool and stunning views. Seamless checkin and checkout. A little more interaction with reception staff and guests would have been nice. Overall, loved our stay and highly recommend this property!
Stayed 3 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here the last night of our honeymoon and they made us feel like royals! Rose petals on the bed, complimentary bottles of wine, cake on the house and HEATED BATHROOM FLOORS. Breakfast was included with sprawling options and variety. Highly recommend!
Stayed 1 night in Jul 2023