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Harbouredge Suites by Totalstay

4.0 star property

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Superior Studio, 1 Double Bed, City View | Living room | Flat-screen TV
Classic Apartment, 2 Bedrooms, City View | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Superior Apartment, 2 Bedrooms, City View | Living room | Flat-screen TV
Superior Studio, 1 Double Bed, City View | Living room | Flat-screen TV
Classic Apartment, 2 Bedrooms, City View | Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Parking included
  • Outdoor space
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Hospital Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪10 min walk‬
  • Cape Town International Convention Centre
    ‪11 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Apartment, 2 Bedrooms, City View

Classic Apartment, 2 Bedrooms, City View | Living room | Flat-screen TV

Classic Apartment, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 2 Bedrooms, City View

Superior Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV

Superior Apartment, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Studio, 1 Double Bed, City View

Superior Studio, 1 Double Bed, City View | Living area | Flat-screen TV

Superior Studio, 1 Double Bed, City View

  • City view
  • 50 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio, 1 Double Bed, City View

Classic Studio, 1 Double Bed, City View | In-room safe, iron/ironing board, free WiFi

Classic Studio, 1 Double Bed, City View

  • City view
  • 50 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Harbouredge Suites by Totalstay

Apartment with free parking, a short walk to Long Street
This smoke-free apartment building features laundry facilities, free self-parking and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washing machine and a dining area. Limited housekeeping is available.
Harbouredge Suites by Totalstay offers 8 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on weekdays only.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Harbouredge Suites by Totalstay, you're just a quick walk from Long Street. Features include free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge). This upmarket apartment building has 8 apartments over 5 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a terrace
  • Within a 15-minute walk of Long Street and Cape Town International Convention Centre
  • Airport shuttle service available for a fee
As a guest of Harbouredge Suites by Totalstay, you'll find a terrace, laundry facilities, and a lift. Public spaces have free WiFi. Free self parking is available.

This 4-star Cape Town apartment is smoke free.

Languages

English

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Safe

Location highlights

  • In the city centre
  • Near the ocean

Things to do

  • Boat tours nearby
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 5 floors
  • 8 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 9:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: ZAR 150 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: ZAR 250 for check-in between 9:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Harbouredge Suites Totalstay Apartment Cape Town
Harbouredge Suites Totalstay Apartment
Harbouredge Suites Totalstay Cape Town
Harbouredge Suites Totalstay
Harbouredge Suites By Totalstay Cape Town South Africa
Harbouredge Suites by Totalstay Apartment
Harbouredge Suites by Totalstay Cape Town
Harbouredge Suites by Totalstay Apartment Cape Town

Harbouredge Suites by Totalstay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 9 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Harbourview suites.
The staff were friendly and helpful. The name was a little misleading, we couldn't see the harbour, in fact we could see the flyover with homeless people sleeping under it.
Stayed 7 nights in Jul 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment, centrally located
The room is nice. It is very large as it's an apartment rather than a hotel. The bed is comfortable. It has working WiFi, aircon etc. It comes with underground parking which is handy. It's situated between downtown and V&A. We stayed for 2 nights and had a pleasant stay.
Stayed 2 nights in Mar 2019

8/10 Good

Max A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

6/10 Okay

Becky, London, UK

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The flat itself was fine, not 4 star, but adequate. Building felt secure. Quite near main road and a school so a bit of noise but manageable. The nearby Spar was useful. Neither check-in nor check-out went smoothly, as this flat is managed independently compared to the rest of the building so there is no front desk and we had to wait ages, despite informing them of our arrival and leaving times. We were also annoyed to find the lamps and hairdryer had the two pronged plug but no adapters were provided until I asked for them (and they made out like I was being unreasonable even though every other place we stayed in South Africa during our two week trip provided adapters for any provided appliances with the alternative plug). Apparently there is a pool in the building but we weren't told where. I would only recommend booking this place if you are flexible on check in and check out times, don't mind the absence of a front desk, and if you have your own two prong to three prong adapters!
Stayed 3 nights in Nov 2018

10/10 Excellent

William, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, close to so much. Beautiful comfortable apartment. I was extremely pleased with everything. I plan to stay again when in Cape Town.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great location. Facilities very old and tired.
Non stick pan but only metal spatulas. Pans already scratched.??!! Otherwise very good. Arrived early but was accepted and very friendly booking process.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very lovely apartment
Stayed 4 nights in May 2018

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Harbour Edge in Cape Town.
First i would like to say all the staff at the apartments were great. Only that the apartment was right opposite a main road but A it was only for a week. And there was no adaptor for the hairdryer. I had to buy one. A 3 round pin to a circular 2 pin. And as we had a late flight on are last day we had to leave our luggage with a small fee and the courtesy of the recption staff as we would not pay the extra cost for the 6 hrs to keep our room. So a big high 5 to the recption staff for that. Dankie John Campbell.
Stayed 5 nights in Feb 2018

6/10 Okay

M

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was overly complicated and took time for the host to arrive and let me in the very last thing I wanted at the end of a long day. The room looked like it needed a good clean and the floor tiles and carpet were in need of a good spring clean
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was superb once we had made contact with the agent. The number on Hotels.com site is an office number for Monday - Saturday and we arrived on Sunday. Suggest website is updated to ask clients to contact the office number with time of arrival on a working day
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Single glazed windows made the room very noisy as next to a main road.

6/10 Okay

Chelsea

Liked: Cleanliness, property conditions & facilities, room comfort
Unorganized
It was an okay stay. Found the reception to be disorganized. I found it stupid to drop off the room keys in a mailbox on the first floor and not hand it in at reception on the ground floor

8/10 Good

J, Basildon, Essex, UK

Disliked: Staff & service
Nice accomodation
The hotel, location and amenities were all satisfactory, security staff very helpful. However, at the time of booking I was unaware that Total Stay staff were not on site, and we were advised that the on site "home from home" staff should not be approached as the accommodation had nothing to do with them. The security staff thankfully contacted Total Stay to come to the accommodation to check Me in. I was then given a business card by Leslie from Total Stay with contact details if we had a problem. However this was not helpful when the only communication I had was via wifi, when that went down I had no means to get in touch. Fortunately this problem was rectified in time for me to do my on line check in for my flight home on the wifi. I emailed Leslie on Friday 24th Feb and as yet I am still awaiting a reply!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient to Conference Centre
As its quite a lonely street, I wouldn't recommend walking around at night, best to use an Uber even for short distances. Best to contact the operator in advance to arrange an exact time to meet and collect the key - there was no-one there despite arriving at 4pm (advertised check-in 2pm - 6pm). The number provided on the booking email is for business hours only, and I arrived on a Sunday, so I got their answering machine. Fortunately the building security staff had a mobile number and someone came to check me in about 15 minutes after they called. The apartment was nice but the bed was too firm for my tastes. Cleaning each day was excellent. There is a large SPAR nearby in Somerset Rd that has groceries, salad bar etc. Apartment 108 is on the first floor with a balcony that connects to the gym area and pool (there is just a screen between them. This apartment did not feel like a particularly secure location, if like me, you are a woman travelling on your own.

6/10 Okay

Kaz, Johannesburg

Disliked: Staff & service, property conditions & facilities
Nice apartment near the city
unfortunately it is right next to the freeway and very noisy. Also construction work in the building and started at 7am on Saturday morning with drilling Our check in was a joke. No one at the property. No mention on our itinerary to say we should ring someone before arrival. When we got to the property it was confusing. The security guard helped and found someone who came. no keys to the apartment so the housekeeping key was given to us with a promise to return with a set of keys and a garage remote. 3 hours later still no one came. after several phone calls someone eventually came with a remote but no keys The room had not been serviced properly. Missing towels and toiletries which were provided the next morning The manager did say he would return with these items but we were sick of waiting so went out. As they didn't have keys they couldnt access the apartment to leave the items . Check out was just as confusing Also no one advised that there was a 10000 rand charge held for breakages

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
A bit noisy
First of all it is important to note that these rooms are rented by a company that administrate private apartments. No problem at all with that, but just to be aware there is no person at site, but they give you phone numbers and contacts in case you need anything. We were checked in by Antonio, who was very nice and organized. Apartment is well conserved and exactly like in the pictures. Beds are confortable and bathrooms are nice. My apartment (306) was facing the busy avenue which as pretty noisy so I had to keep windows shut all the time. Another thing is, even though it is a short distance to the waterfront, streets in the area are pretty empty and dark at night, which made us uncomfortable to walk, specially with children. So, we basically used our car for everything during the trip.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The apartment was great. The aspects that I did not like were:- 1. Advertised that it had DStv, there was only 1 channel working, Ignition. Reported that and it was not resolved. I consider this as false advertising. 2. Upon check-in I was presented with two agreements to sign, one was for the apartment and required my credit card details on order to debit my card up to an amount of R10,000.00 for breakages, etc. This was not disclosed on Hotels.com website. 3. I was also asked to sign a noise level declaration agreement to would result in fines being levied should there be any complaints by neighbours. This was not declared on Hotels.com 4. The cleaning of the room was not up to standard. On the day of arrival there were two small bottles, one shower gel and one shampoo, each were 30ml. This was provided by Total Stay. During ,y 5 day stay, this was not replenished so the expectation was that 30ml of body was was expected to last me the entire 5 days. 5. Toilet roll was scarce as well. Had to purchase my own to ensure i did not run out. 6. The safe in the room did not work. Reported this to them upon check-in and was still not fixed upon my departure. 7. The place has a gym but not available to Total Stay customers.

2/10 Terrible

Adil

Disliked: Room comfort
Not for me
Too noisy No place to store luggage

6/10 Okay

Sagren

Liked: Cleanliness, room comfort
I arrived @ the apartment on Monday afternoon after a long day travelling from Durban. I was met by a gentleman at the premises who required some details to fill in on an arrival form, which i assumed is just address, tel and so on. What amazed me, is that he required my credit card details, when i say credit card details, i mean the full number as it appears on the card, the expiry date, name on card, as well as the CCV Number at the back of the card. Now all this is written down in a book. Who as access to this book, i cannot tell. So i refused to give out this information and one does not have to be a rocket scientist to know that credit card fraud is on a massive increase globally. He insisted and that i provided this information, which i refused. I called the office of Total Stay in Cape Town, and they also insisted that this is procedure and they will require credit card details to be written in their arrival form. I was adamant that this was crazy, so the lady asked for a R5000 cash deposit. Thereafter, i decided to call Hotels.com and was greeted by an extremely polite gentleman, who fully agreed that this was not acceptable. He asked me to stay on the line while he tries to resolve the situation which he did after about five minutes. He asked me not to provide my credit card details. This took up abt an hour of my time, which is totally unacceptable. However, i must conclude by saying that the apartment was great and I had a good stay.

6/10 Okay

Christian

Liked: Room comfort
Disliked: Cleanliness
Gute Lage der Unterkunft. Dabei bleibt es leider. Sauberkeit lässt sehr zu wünschen über.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localizacao boa mas deserta a noite. Sugiro deixar mais claro sobre nao ter recepcao e informar o viajante um dia antes que ele deve comunicar horario de chegada. Informar email para tal e não somente um telefone da Africa do Sul
Stayed 5 nights in Nov 2018

8/10 Good

Damaris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Priscila Thaís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Pessoal atencioso, quarto grande e confortável. Área segura e bem localizada.
Stayed 2 nights in May 2018

8/10 Good

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort