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Jardin D'ébène Boutique Guesthouse

4.0 star property

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Photo gallery for Jardin D'ébène Boutique Guesthouse

Outdoor pool, pool loungers
Exterior detail
Interior entrance
0B | Interior
Zebra King Size Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
21 Warren Street, Cape Town, Western Cape, 8001
  • Kloof Street
    ‪8 min walk‬
  • Long Street
    ‪17 min walk‬
  • Greenmarket Square
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Cheetah Queen Size Room

Cheetah Queen Size Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Cheetah Queen Size Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elephant King Size Room

Elephant King Size Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Elephant King Size Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Zebra King Size Room

Zebra King Size Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Zebra King Size Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Buffalo King Size Room

Buffalo King Size Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Buffalo King Size Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lion Queen Size Room

Lion Queen Size Room | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Lion Queen Size Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Jardin D'ébène Boutique Guesthouse

Guesthouse with free breakfast, near Long Street
An outdoor pool, a rooftop terrace and concierge services are available at this guesthouse. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Jardin D'ébène Boutique Guesthouse offers 5 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. LED televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Jardin D'ébène Boutique Guesthouse, you're just a quick walk from Kloof Street. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Long Street and a few minutes from Greenmarket Square
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at the boutique Jardin D'ébène Boutique Guesthouse. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cape Town guest house.

Guests are served a free buffet breakfast daily from 8:30 AM to 10 AM.
Room service is available.

Languages

English, French, German, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10 AM

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jardin D'ébène Boutique Guesthouse

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Cots (infant beds) are available for ZAR 500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per vehicle (return)
  • Crib (infant bed) fee: ZAR 500.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Jardin D'ébène Boutique Guesthouse offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Jardin D'ébène Boutique Guesthouse
Jardin D'ébène Boutique Guesthouse Cape Town
Jardin D'Ebene Boutique Guesthouse Cape Town, South Africa
Jardin D'ébène Boutique Guesthouse House
Jardin D'ébène Boutique Guesthouse House Cape Town
Jardin D'Ebene Boutique Guesthouse Cape Town South Africa
Jardin D'ébène Boutique Cape Town
Jardin D'ébène Boutique
Jardin D'ébène Cape Town
Jardin D'ebene Boutique
Jardin D'ébène Boutique Guesthouse Cape Town
Jardin D'ébène Boutique Guesthouse Guesthouse
Jardin D'ébène Boutique Guesthouse Guesthouse Cape Town

Jardin D'ébène Boutique Guesthouse Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 77 out of 82 reviews
Rating 8 - Good. 5 out of 82 reviews
Rating 6 - Okay. 0 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norbert, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest house is a renovated, beautiful house from the late 1800s, with an attractive garden for delicious breakfasts.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hillel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Eureka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Breakfast was superb. Thank you Roland for your warm welcome every morning..
Stayed 3 nights in Nov 2023

10/10 Excellent

Delanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect home away from home. Wonderful owners that help you with day to day plans. Lovely living room where you can hang out and meet other travelers. Close walking distance to downtown attractions. Can't say enough good things about our stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy work location
A business trip during the week, great rooms - awesome breakfast, lovely common areas and special muffins and fruit for all. Wonderful hosts and friendly staff. Brilliant load-shedding support and fast wifi for work.
Stayed 3 nights in Sep 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation with plenty of character, located in quiet residential street, fairly close to Table Top & Signal Hill and easy drive to City Centre and Camps Bay. Our hosts were very welcoming and gave us great tips on where to visit in the City. Nothing was too much trouble for any of the staff.. They let us leave our luggage after check out, as we had a late flight. Breakfast was great and our room was very clean and beautifully decoration. We are happy to recommend and hope to return again some day
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very unique boutique hotel. Situated near restaurants and a 30 minute walk downtown. The owner is always available and on top of everything. Highly recommended and would not stay anywhere else. Great breakfast.

10/10 Excellent

Hendrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located in Cape Town city. Great breakfast and friendly host.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful location and fantastic helpful and friendly staff!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a property made special by the genuine efforts made by Roland and Alexandra, the owners and their team who will always go the extra mile to make your stay memorable. Thank you.
Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place- an oasis in a really beautiful and pleasant part of the city. Roland is the most fantastic host, he made our stay really special- he has so much local knowledge and amazing recommendations for places that we wouldn’t have found otherwise and was so helpful as we had just arrived in South Africa. The hotel is lovely, a really relaxing and beautiful building. We had great sleeps after our flight in a really comfortable bed with crisp linen. The area is lovely and quiet but near great bars and restaurants and it’s safe to walk around. Breakfast in the terrace n the mornings was delicious and so fresh. We honestly can’t recommend this place enough!
Stayed 2 nights in Mar 2020

10/10 Excellent

Brenda, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are great for ideas of what to do and see. The garden and lounge are nice places to sit and relax. Good area and very safe
Stayed 3 nights in Feb 2020

10/10 Excellent

Jon, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, interesting house in very quiet location. Would recommend to anyone.
Stayed 2 nights in Feb 2020

10/10 Excellent

Eileen L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cape Town!
Just concluded a stay with Roland and staff and I can’t say enough positive about it. Roland is a great resource for places to go and eat all over the cape. The rest of the staff were always friendly and caring. We liked the neighborhood and it was easy to walk to some great restaurants.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect. Roland and the crew were so nice and helpful, breakfast was lovely, it was all just such a nice stay in a new city.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, friendly and informative proprietor, interesting decor, convenient location.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully styled property with exceptionally helpful hosts and staff. Lovely breakfast and great quiet location.
Stayed 6 nights in Jan 2019

8/10 Good

Toenail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique hotel. Great breakfast, complimentary fruit and cake throughout the day. Very comfy beds. Quiet location , 20-25 min walk to Cape Town. Friendly helpful staff
Stayed 3 nights in Jan 2019

10/10 Excellent

Karolyn, Discovery Bay, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B which felt like coming home after touring days in Capetown. Roland & Alex were great hosts with thoughtful suggestions for restaurants as well as other sites. The garden area was beautiful & we enjoyed a delicious breakfast there each morning. Rooms were well equipped with all amenities....quiet and private. Loved our experience at Jardin!
Stayed 4 nights in Nov 2018

10/10 Excellent

Acarpo, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful bed and breakfast at the foot of Table Mountain and in the middle of an eclectic neighborhood where all the good restaurants are. The owners are very gracious and gave us great tips on where to go, what to see in Cape Town and the surrounding area. It was not just a hotel stay but a true experience to be there.
Stayed 2 nights in Aug 2018

10/10 Excellent

Cindy, Oak Park, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay! Beautifully decorated, spacious rooms with high ceilings and every “creature comfort”. Attention is paid to every detail. Amazing, delicious breakfasts. Kind and attentive staff. Owners who really care about their guests - giving great information and advice about restaurants and local attractions and even helping to make reservations. It was like having first-class concierge service! Located in a convenient, but quiet and safe neighborhood. Don’t hesitate - stay here and enjoy every minute! Great value for the price. If you’re going to Capetown, be sure to stay here!
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
Beautiful little place -- great alternative to a chain hotel.
Stayed 6 nights in Jun 2017