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Lagoon Beach Hotel & Spa

4.0 star property

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Photo gallery for Lagoon Beach Hotel & Spa

Exterior
Balcony
Aerial view
Partial Sea Facing King or Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Full Sea Facing King or Twin Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
1 Lagoon Gate Drive, Lagoon Beach, Cape Town, Western Cape, 7441
  • Milnerton Beach
    ‪3 min drive‬
  • Canal Walk Shopping Centre
    ‪7 min drive‬
  • Sunset Beach
    ‪10 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Sea View

Apartment, 2 Bedrooms, Sea View | Premium bedding, down duvets, pillow-top beds, in-room safe

Apartment, 2 Bedrooms, Sea View

  • 92 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Full Sea Facing King or Twin Room

Full Sea Facing King or Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Full Sea Facing King or Twin Room

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Room (Twin or King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room (Twin or King)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room, Courtyard View (Twin or King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Courtyard View (Twin or King)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Self Catering 2 bedroom Apartment

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Self Catering 2 bedroom Apartment

  • 92 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Partial Sea Facing King or Twin Room

Partial Sea Facing King or Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Partial Sea Facing King or Twin Room

  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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About this property

Lagoon Beach Hotel & Spa

Family-friendly hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Lagoon Beach Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Lagoon Beach Hotel & Spa offers 232 accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Lagoon Beach Hotel & Spa. During your stay, you'll be within walking distance of Milnerton Golf Club. Features include free WiFi in public areas and a free area shuttle, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • For dining with a beachfront location, stop by The Brasserie Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, deep-tissue massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a playground
  • 8 minutes by car from Cape Town International Convention Centre and 8 minutes from Long Street
  • Free local-area shuttle service
Lagoon Beach Hotel & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 14 meeting rooms available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Lagoon Beach Hotel & Spa. A free area shuttle within 1 kilometres is available.

This Art Deco Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Brasserie Restaurant – This beachfront brasserie serves breakfast and dinner.
La Mizu – This beachfront pub serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Wang Thai – This theme restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

Afrikaans, English, German, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Area shuttle
  • RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 265 for adults and ZAR 132.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Mizu
  • The Brasserie Restaurant
  • Wang Thai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 265 for adults and from ZAR 132.50 for children
  • Airport shuttle fee: ZAR 400 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Beach Lagoon
Beach Lagoon Hotel
Hotel Lagoon Beach
Lagoon Beach
Lagoon Beach Cape Town
Lagoon Beach Hotel
Lagoon Hotel
Lagoon Beach Hotel Cape Town
Lagoon Beach Hotel & Spa Cape Town/Milnerton
Lagoon Beach Hotel And Apartments
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel
Lagoon Beach Hotel & Spa Hotel
Lagoon Beach Hotel & Spa Cape Town
Lagoon Beach Hotel & Spa Hotel Cape Town

Lagoon Beach Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 240 out of 700 reviews
Rating 8 - Good. 264 out of 700 reviews
Rating 6 - Okay. 124 out of 700 reviews
Rating 4 - Poor. 43 out of 700 reviews
Rating 2 - Terrible. 29 out of 700 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica Sofia Barros

Disliked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

6/10 Okay

MAUREEN

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Feedback
Firstly the 2 bed apt we were offered was on the ground floor and wasn’t full sea view also the safety box wasn’t working and there were bugs in the room. We asked to be moved to a higher floor that was granted and everything worked. We were very disappointed to learn the V&A shuttles were not regular so we had to get taxis adding to the cost
Stayed 3 nights in Nov 2024

8/10 Good

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property was okay but the AC doesn’t work and you will sweat all night. Despite asking for it to be fixed multiple times. We left early because we could not deal with the heat and humidity in the rooms.
Stayed 10 nights in Oct 2024

10/10 Excellent

Michael John

Stayed 1 night in Sep 2024

8/10 Good

Darmetrias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Although there was a bit of construction taking place within the hotel, it did not impede my stay in the least. Would highly recommend this hotel.to.anyone traveling to Cape Town
Stayed 3 nights in Sep 2024

8/10 Good

P. A. Owino

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Take OFF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mzwandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Mzwandile

Stayed 1 night in Aug 2024

8/10 Good

Henri

Stayed 3 nights in Jun 2024

8/10 Good

Sashnee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good breakfast
Staff were very friendly and really helpful. Breakfast was really good and there were lots of different options available. However, the hotel was quite busy when we checked in, and as a result it was noisy even during late evening as people were walking past our room, etc. There was also construction taking place, which would have been nice to know upfront so as to manage expectations. There were cigarette remnants and a discarded bottle of alcohol on our balcony which was never removed. Bottles of drinking water were provided, but tasted smoky. Overall, it was conveniently located and an average stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place if you are looking for a relaxing stay. Gorgeous property on the ocean and breath taking views of Table Mountain. Staff is very pleasant and accommodating.
Stayed 10 nights in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Excellent property. Beautiful location overlooking the ocean. Staff was friendly and helpful. Restaurant excellent.
Stayed 1 night in Jun 2024

6/10 Okay

Elizabeth, Oceanside

Liked: Cleanliness, staff & service, amenities
They are in the middle of a remodel, so the days were noisy. No warning about the remodel. Lower pool and one restaurant being overhauled. They did change a poor room initially, but miscommunicated the late check out fee. 250Rand per hour was charged, not total as verbally stated to me the day before. The room was spotless daily and many staff members were wonderful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place for the views of Table Mountain. Our stay was fantastic! The room had a great view and was very clean and quiet. The staff were all wonderful!!
Stayed 2 nights in May 2024

6/10 Okay

Sthembile

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall the place wasn’t bad, it’s just that their communication was poor in that they didn’t follow basic requests / instructions.
Stayed 7 nights in May 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
world class
Nice world class hotel
Stayed 3 nights in May 2024

6/10 Okay

Jeffrey

Travelled with family and small children, Business traveller
Poorly organized and no attention to detail
Stayed 6 nights in May 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was good and the breakfast was tasty.
Stayed 1 night in May 2024

8/10 Good

Renaldo, Orange Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and the rooms were clean.
Stayed 6 nights in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro- the staff were friendly and helpful, beautiful sunsets Con- it is a little further away from other entertainment (restaurants, stores) but an easy uber ride to other parts to the city.
Stayed 6 nights in Mar 2024

8/10 Good

Benediction

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Sandra

Travelled with family
A bit old, not the greatest location. the apartment was very large so that was good
Stayed 3 nights in Mar 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing Cheers to the chef.
Stayed 4 nights in Mar 2024