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One&Only Cape Town

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One&Only Cape Town

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
2 restaurants, breakfast, lunch, dinner served; local cuisine
Suite (Table Mountain) | View from room
Presidential Suite | Mountain view
Premium bedding, down duvets, pillow-top beds, free minibar items

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    1 min walk
  • Greenpoint Market
    19 min walk
  • Cape Town Stadium
    2 min drive
  • Cape Town (CPT-Cape Town Intl.)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand Suite, 1 Bedroom, Marina View

Premium bedding, down duvets, pillow-top beds, free minibar items

Grand Suite, 1 Bedroom, Marina View

  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Island)

Suite, 1 Bedroom (Island) | Premium bedding, down duvets, pillow-top beds, free minibar items

Suite, 1 Bedroom (Island)

  • 115 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View | Premium bedding, down duvets, pillow-top beds, free minibar items

Suite, 1 Bedroom, Marina View

  • 123 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Island)

Superior Room, 1 King Bed (Island) | Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed (Island)

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Island)

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 2 Queen Beds (Island)

  • 73 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View (Marina)

Room, 1 King Bed, Harbour View (Marina) | Premium bedding, down duvets, pillow-top beds, free minibar items

Room, 1 King Bed, Harbour View (Marina)

  • 63 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View (Marina)

Room, 2 Queen Beds, Harbour View (Marina) | Premium bedding, down duvets, pillow-top beds, free minibar items

Room, 2 Queen Beds, Harbour View (Marina)

  • 63 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Room, 1 King Bed, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Room, 2 Queen Beds, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Room, 1 King Bed, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Mountain View (Marina)

Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Room, 2 Queen Beds, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (Island)

Premium bedding, down duvets, pillow-top beds, free minibar items

Family Suite, 2 Bedrooms (Island)

  • 254 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Grand Suite, 1 Bedroom (Island)

Premium bedding, down duvets, pillow-top beds, free minibar items

Grand Suite, 1 Bedroom (Island)

  • 155 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Premiere)

Premium bedding, down duvets, pillow-top beds, free minibar items

Family Suite, 2 Bedrooms (Premiere)

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, free minibar items

Family Suite, 2 Bedrooms

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite (Table Mountain)

Suite (Table Mountain) | Premium bedding, down duvets, pillow-top beds, free minibar items

Suite (Table Mountain)

  • 317 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, pillow-top beds, free minibar items

Presidential Suite

  • 383 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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About this property

One&Only Cape Town

Luxury Cape Town hotel in Victoria and Alfred Waterfront with 2 restaurants
Along with 2 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge.
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One and Only Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at One&Only Cape Town. During your stay, you're just a quick walk from Two Oceans Aquarium. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local cuisine while dining at Rooi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs or body treatments at One and Only Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Cape Town International Convention Centre and a few minutes from Cape Town Stadium
  • Airport shuttle service available for a fee
One&Only Cape Town offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3927 square feet (365 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury One&Only Cape Town. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
Rooi – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Nobu – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Isola – This poolside restaurant serves lunch, dinner and light fare. Open daily.
Vista Bar and Lounge – This lobby lounge serves brunch, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Isola
  • Nobu
  • Rooi
  • Vista Bar and Lounge

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,927 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 2700 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 2700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

One&Only Cape Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 286 out of 341 reviews" "
Rating 8 - Good. 39 out of 341 reviews" "
Rating 6 - Okay. 6 out of 341 reviews" "
Rating 4 - Poor. 6 out of 341 reviews" "
Rating 2 - Terrible. 4 out of 341 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gaby, New York

Stayed 1 night in Jul 2024

4/10 Poor

Ermelinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Stayed 3 nights in Mar 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Demetris

Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Stayed 4 nights in May 2024

10/10 Excellent

Cyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this hotel... the location, the staff, the accommodation, the dining, the service... all were world class
Stayed 7 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing customer service I have ever received! Everyone from the front door, the concierge staff to the wait staff! Beautiful property and perfectly appointed rooms! Loved the One and Only..:so aptly named!
Stayed 4 nights in Apr 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
From walking in to leaving. The staff and management were exceptional…
Stayed 2 nights in Feb 2024

10/10 Excellent

Khurelbaatar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotels in CT and it gets pretty busy during conferences.
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel experience simply wonderful! Great location, very friendly and lovely service
Stayed 1 night in Nov 2023

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff great hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher, Milton Keynes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property. Friendly, welcoming and helpful staff. Gold status not recognised until prompted. Despite the breakfast buffet being high quality and huge, the busy breakfast room (with sticky tables) reminds you this is a big hotel. Nobu restaurant superb. Other food only 8/10.
Stayed 4 nights in Sep 2023

10/10 Excellent

eliza, greenwich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Vineeta

Stayed 5 nights in Aug 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the One&Only Cape Town. Perfect location for walking around, food and service were excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Talib

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 6 nights in Jun 2023

10/10 Excellent

Wadha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 1 night in Jun 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Best hotel we stayed in CT, clean and exceptionally luxurious. Would stay again
Stayed 1 night in May 2023

10/10 Excellent

Tembi Theresa

Stayed 1 night in May 2023

10/10 Excellent

Hamed, West Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could tell the staff really cares and take pride in their work. Really enjoyed the lounge - its absolutely breathtaking... beautiful views and great food. A good combination!
Stayed 4 nights in Mar 2023

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Sharon

Stayed 5 nights in Mar 2023

10/10 Excellent

Laurika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near the market and table mountain. Everything was so close - either walking distance or a short drive away. The staff was incredibly accommodating. We were assigned a host but never formally met him/her However , Tash was the premier concierge!! His recommendations were spot on and he scheduled all of our activities which lead to a superb vacation for my husband and I.
Stayed 5 nights in Mar 2023