See all properties

Protea Hotel Fire & Ice by Marriott Cape Town

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Protea Hotel Fire & Ice by Marriott Cape Town

Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Loft, 1 Bedroom, Non Smoking | Lounge | Serves breakfast, lunch and dinner
Interior entrance
Point of interest
Loft, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
New Church & Victoria Street, Tamboerskloof, Cape Town, Western Cape, 8018
  • Bree Street
    2 min walk
  • Curry Club
    1 min walk
  • Cape Town Station
    7 min drive
  • Cape Town (CPT-Cape Town Intl.)
    22 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Mountain View

Room, 2 Single Beds, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Loft, 1 Bedroom, Non Smoking

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Bedrooms, Non Smoking

Loft, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Loft, 2 Bedrooms, Non Smoking

  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

AC Hotel by Marriott Cape Town Waterfront

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (484)
The price is €200
for 1 night
includes taxes & fees
5 Jan - 6 Jan
AC Hotel by Marriott Cape Town Waterfront

About this property

Protea Hotel Fire & Ice by Marriott Cape Town

Suburban Cape Town hotel in Cape Town City Centre with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a rooftop terrace and a conference centre are on-site. Housekeeping is available on request.
Protea Hotel Fire & Ice by Marriott Cape Town offers 201 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Protea Hotel Fire & Ice by Marriott Cape Town. During your stay, you're just a quick walk from Bree Street. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Bree Street and 5 minutes on foot from Kloof Street
  • Airport, train station pick-up and beach shuttle service available for a fee
Protea Hotel Fire & Ice by Marriott Cape Town offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

6 meeting rooms and limo/town car service are available. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Protea Hotel Fire & Ice by Marriott Cape Town. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

The hotel hosts a free manager's reception daily.
Fire and Ice Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Hotel Bar and Lounge – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 120 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fire and Ice Restaurant
  • Hotel Bar and Lounge

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet (99 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 500 per person (one-way)
  • Self-parking fee: ZAR 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Protea Hotel Fire & Ice by Marriott Cape Town offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Fire Ice Cape Town
Ice Cape Town
Protea Fire Ice
Protea Fire Ice Cape Town
Protea Hotel Fire & Ice
Protea Hotel Fire & Ice Cape Town
Protea Hotel Fire Ice
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel
Protea Hotel Fire & Ice by Marriott Cape Town Cape Town
Protea Hotel Fire & Ice by Marriott Cape Town Hotel Cape Town

Protea Hotel Fire & Ice by Marriott Cape Town Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 126 out of 358 reviews" "
Rating 8 - Good. 143 out of 358 reviews" "
Rating 6 - Okay. 50 out of 358 reviews" "
Rating 4 - Poor. 26 out of 358 reviews" "
Rating 2 - Terrible. 13 out of 358 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla

Travelled with group
Liked: Property conditions & facilities
Amazing Stay!
The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!
Stayed 6 nights in Mar 2024

8/10 Good

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire and Ice Hotel on "Fire".
After confirming 3 times that I wanted 2 rooms next to one another or closeby, I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.
Stayed 4 nights in Mar 2024

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Fire & Ice.
Three night business stay. Great room, nice view. Everything worked. Staff friendly and professional. Like the quirky touches and decoration. Easy parking at an added daily rate. Very central location. Great breakfast selection.
Stayed 3 nights in Feb 2024

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and service was beyond!
Stayed 8 nights in Dec 2023

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
My stay is generally okay for anyone who will spend most of their time outdoors.The rooms are small though well designed with a flat screeen tv,fridge and hot kettle.The shower was great! The beds were comfortable but the pillows were terrible.They also do not have iron boxes incase you need one. It’s ideal for adventurous and younger individuals/couples I also didn’t like that they didn’t have curtains so sleeping past 5 am is impossible as the light comes right through! The location is great in a quiet place
Stayed 1 night in Dec 2023

8/10 Good

Oladipo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet place with a good vibe. Good for business and pleasure.
Stayed 6 nights in Dec 2023

10/10 Excellent

Janet

Stayed 1 night in Oct 2023

6/10 Okay

tiffany

Travelled with group
Great sleep
It was a great bed, room was last minute & not bad. Atmosphere was excellent! Price was right!
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Funeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
It was the blessing weekend ever ❤️ Everything was perfect Your food Place Staff
Stayed 1 night in Sep 2023

10/10 Excellent

Keren-happuch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 9 nights in Jul 2023

10/10 Excellent

uzoma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is everything one looks for in a hotel. Their services are excellent. I would recommend it for anyone around that area.
Stayed 9 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noise & Racket
While all other aspects of the hotel is perfect sevice, food etc, the actual hotel isnt built propperly for noise cancellation. With a night club just across the road this is obvious.
Stayed 5 nights in Jun 2023

4/10 Poor

Katherine

The property was not understanding about an unintentional double booking that was caught within 24 hours of purchase and several weeks prior to the stay. Even the request to not refund but convert to a credit at the property was denied. I will stay somewhere else
Stayed 2 nights in Apr 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great. There was a variety to choose from at every meal. I didn't know about load shearing Until a cab driver told me. I just thought we were experiencing something temporary. Didn't know all of south Africa was experiencing the same thing.

8/10 Good

Kevin

Liked: Cleanliness
Disliked: Staff & service
Solo Traveller - Frequent CT visitor
My seconded stay a Protea F&I but a much lesser experience than first time out. My room was above the nightclub. I'd no fridge on this occasion. The water in Cistern had a constant trickle, albeit maintenance were quick to address once raised, however it reoccurred. The shower temperature control was non existant and risk being scalded. I'm a relatively easy customer and can put up with most if not all of the above, but the biggest frustration was no one answering the phone at reception for 15+ minutes (at 6pm looking for room service), so i eventually got up and left the hotel to spend my money in resturant nearby. I also ordered food late at night (Burger menu only) and asked for small salad in liue of chips only to be told it wasn't possible. I wasn't asking for roast potatoes.... just some salad that was already on the burger anyway. Baffling. As such, I found the reception and restaurant service poor this time out. The bar staff and cleaners were good. I'm good to tip, and the staff that went the ectra mile were tipped accordingly but some were very inflexible and lackadaisical. The location is great but on fence if I'd stsy again.
Stayed 6 nights in Apr 2023

10/10 Excellent

Hanania

Stayed 6 nights in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond was very helpful
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller - 4 nights
Nice hotel,great location. Nice trimmings (biscuits, water, hot choclate etc at reception). Wifi was excellent. Breakfast station needs refinement. The queue for eggs takes far too long and they should just have an egg pot rather than queuing at ommlette station. The staff are way to quick to clear away perfectly good food, even if you've only popped to buffet station (as a solo traveller Id no one to mind my table and left my glasses on it, but they still cleared the lot!). Its just wasteful and lacked common sense. Otherwise, a lovely stay and Ill stay again.
Stayed 4 nights in Mar 2023

4/10 Poor

Steven

Travelled with partner
Disliked: Amenities
Strange hotel, small box room, bizarre design choices.
Stayed 2 nights in Feb 2023

8/10 Good

David

Stayed 1 night in Jan 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2023

10/10 Excellent

John

Stayed 3 nights in Jan 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I have never net more friendly staff. From Reception, concierge, dining room, bellman etc. All were friendly and helpful. The facility is excellent as well. Tge only draw back us have to take taxi to waterfront where all the activies and resraurants are located.
Stayed 4 nights in Jan 2023