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The Onyx Apartment Hotel by NEWMARK

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Onyx Apartment Hotel by NEWMARK

Outdoor pool
Deluxe Studio, 1 King Bed, Mountain View | In-room safe, iron/ironing board, free WiFi
Terrace/patio
Lobby lounge
Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Mountain view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    3 min walk
  • Yu
    1 min walk
  • Cape Town Station
    9 min walk
  • Cape Town (CPT-Cape Town Intl.)
    20 min drive
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | In-room safe, iron/ironing board, free WiFi

Studio, 1 King Bed, City View

  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Mountain View

View from room

Deluxe Studio, 1 King Bed, Mountain View

  • 35 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Mountain view

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | In-room safe, iron/ironing board, free WiFi

Apartment, 1 Bedroom, City View

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View | Private kitchenette | Fridge, microwave, oven, stovetop

Deluxe Apartment, 1 Bedroom, Mountain View

  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV

Apartment, 2 Bedrooms, City View

  • 7 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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includes taxes & fees
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About this property

The Onyx Apartment Hotel by NEWMARK

Aparthotel with free parking, near Cape Town Cruise Terminal
Along with an outdoor pool, this aparthotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and added amenities include free WiFi and free bottled water.
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at The Onyx Apartment Hotel by NEWMARK. During your stay, you're just a quick walk from Cape Town International Convention Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 112 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Cape Town International Convention Centre and 4 minutes on foot from Adderley Street
  • Airport and local-area shuttle service available for a fee
The Onyx Apartment Hotel by NEWMARK offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and dry cleaning/laundry services are also featured at The Onyx Apartment Hotel by NEWMARK. An area shuttle within 18 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
The Onyx Apartment Hotel by NEWMARK has a restaurant on site.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 18 kilometres
  • Car recommended
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 240 per person
  • A bar/lounge
  • A restaurant

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe

Location highlights

  • Near the bay

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 112 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ZAR 240 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
The Onyx Apartment Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 329 out of 458 reviews" "
Rating 8 - Good. 93 out of 458 reviews" "
Rating 6 - Okay. 16 out of 458 reviews" "
Rating 4 - Poor. 10 out of 458 reviews" "
Rating 2 - Terrible. 10 out of 458 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Easy walking distance to the harbour and safe. Staff were amazing, very helpful and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deidre Georgette Jesusa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property! No full length mirror though.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gail

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very comfortable stay, central location and easy to get Ubers, all staff are extremely nice and very helpful.
Stayed 7 nights in Sep 2024

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was wonderful‼️ From the staff to the condition of the rooms, everything was top notch. My sister and I will DEFINITELY be back❣️
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, room comfort
We had an enjoyable stay at Onyx. We are returning customers. The staff were friendly, the apartments are clean, with good convenient access to key locations (via Uber). Given the weather conditions on my travel, I was hoping to change one of my bookings around 5 days before my stay, but having discussed with the hotel unfortunately the hotel was inflexible with the policy so I had to pay for one extra night which I didn't stay (appreciate that the cancellation policy was 7 days before).
Stayed 2 nights in Aug 2024

8/10 Good

Maxine

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our 5th time staying at the Onyx, and each stay has been consistently excellent. The staff are accommodating, the room is perfectly clean and spacious and the location could not be ore central. We can't wait for our 6th stay! A special thank you to Simon and Ashton.
Stayed 7 nights in Aug 2024

8/10 Good

Oladimeji

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Millicent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is very nice and clean but customer service needs improvement. They told me that the rooms had universal ports but that was not the case. Housekeeper also stole money from my purse. I left my purse in the bedroom and had my big bills tucked away and noticed that they had disappeared. They were careful to leave the small ones to make it look like it had fell out of the purse but I made sure the zipper was sealed. I also noticed at the day of my checkout the houses rushed inside of the room as soon as I turned the corner even though she was tending to a different room. I turned back to ask about my missing money from the day before and she had a prepared response saying that she hadn't seen anything and took pictures of loose change in every room. I didn't have any lose change. Don't leave any valuables behind if you're requesting for room service. Very disappointed.
Stayed 7 nights in Dec 2023

8/10 Good

Solange

Travelled with family
Liked: Cleanliness, room comfort
Relaxing, clean and convenient
Convenient location, helpful and friendly front desk staff. very good hotel restaurant. clean and spacious; cannot complain at all!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The Onyx is a beautiful hotel that provides incredible rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Jingsong

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Comfortable . We stayed with our 2 teens and we really enjoyed it! Everything spotless and a 15-20 min walk to the water front. Front desk was very helpful. Definitely recommend for a Capetown stay!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Top service and friendly staff.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It will be good if both toilets has a shower.
Stayed 7 nights in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Yibo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, room comfort
Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.
Stayed 1 night in Jun 2024

6/10 Okay

Adedokun

Liked: Property conditions & facilities
Calm environment
Stayed 2 nights in Jun 2024

10/10 Excellent

Amran

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Dmitry

Stayed 8 nights in Jun 2024