The Portswood Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Portswood Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
Portswood Road, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    8 min walk
  • Clipper Restaurant
    1 min walk
  • Cape Town Station
    7 min drive
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive

Room options

Studio King with Shower and Bath

  • Sleeps 3
  • 1 King Bed

Standard Twin with Shower Only

  • Sleeps 2
  • 2 Single Beds

Deluxe Queen with Shower and Bath

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 1 Queen Bed

Standard Queen with Shower Only

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Portswood Hotel

Hotel with free valet parking, near Cape Town Cruise Terminal
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. Change of towels is available on request
The Portswood Hotel offers 101 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Portswood Hotel. During your stay, you're just a quick walk from The Watershed. Free WiFi in public areas, free valet parking and an outdoor pool are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy garden views while dining at Quarter Kitchen
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Cape Town Stadium and a 2-minute drive from Cape Town International Convention Centre
  • Airport shuttle service available for a fee
The Portswood Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Portswood Hotel. You'll have access to the health club at a partner property. An airport shuttle during limited hours is available for a fee. Self parking and valet parking are free.

This 4-star Cape Town hotel is smoke free.

Quarter Kitchen – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Link Bar – This poolside cocktail bar serves lunch and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Link Bar
  • Quarter Kitchen

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Portswood Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Portswood V&A
Portswood V&A Hotel
Portswood V&A Hotel Waterfront
Portswood V&A Waterfront
Portswood V&A Waterfront Hotel Cape Town
Portswood V&A Waterfront Hotel
Portswood V&A Waterfront Cape Town
The Portswood Hotel Hotel
The Portswood V A Waterfront
The Portswood Hotel Cape Town
The Portswood Hotel Hotel Cape Town

The Portswood Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 535 reviews" "
Rating 8 - Good. 204 out of 535 reviews" "
Rating 6 - Okay. 62 out of 535 reviews" "
Rating 4 - Poor. 19 out of 535 reviews" "
Rating 2 - Terrible. 13 out of 535 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wessel

Travelled with family
Liked: Amenities, property conditions & facilities
no lift tp parking area for disabled/injured people to get to their car
Stayed 1 night in Sep 2024

10/10 Excellent

DAVID, Seeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights and appreciated the convenience of being within walking distance to the waterfront. The staff were exceptional. Breakfast was offered at this hotel and its sister property, both of which provided an excellent selection. The hotel is also conveniently located, with the airport being less than 30 minutes away.
Stayed 4 nights in Aug 2024

8/10 Good

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, very clean with helpful professional staff. It was pretty noisy at night with people speaking loudly and banging doors. The windows need new framing because they are very drafty. Other than these issues it was a very pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lionel

Excellent location close to the Waterfront and all Cape Town city has to offer, good value and clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to V&A.
We had walked past this hotel on 2 previous visits so we knew it was a great location. Communication prior to visit was excellent (we had a flight delay) all staff were friendly and welcoming. Our room was superb, cheeky partial view of table mountain. Negatives- outside of windows needed a clean, but that's just poor timing 😁 We also had a bit of noise from room opposite, but that's beyond hotels control Breakfast was good but sadly overpriced. Would definitely stay on our next visit.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about the Portswood, given it is a great hotel anyway, is the proximity to the Waterfront.
Stayed 4 nights in Apr 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the waterfront. One evening we sat in the bar and no one came to serve us. After 30mins we left for our room. We had an issue checking out early. The hotel blamed Expedia, and vice versa. Annoying, but it got sorted out within 30mins. And after, the duty manager gave us 2 free tickets to the diamond museum (which was worth a visit - if you can stand the sales pressure!!!)
Stayed 3 nights in Apr 2024

10/10 Excellent

Darren, Singapore

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first and not the last time for us. Always so convenient for visiting the Waterfront. Safe, walkable, and the breakfast food is improving.
Stayed 1 night in Apr 2024

10/10 Excellent

Eoin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great expierence withna great breakfast. I would highly recommend stayingnhere as its also very close to the waterfront for restaurants and shopping.
Stayed 1 night in Mar 2024

8/10 Good

mwangi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

JG Ritchie

Business traveller
Liked: Room comfort
Waterfront shopping easily accessible
I was not warned that this stay (unlike a recent stay) did not include parking - so best to check when booking! Cleaning staff in rooms/passages are VERY noisy when talking to each other. Good wi fi, glad to have news channels on TV (Sky & CNN). Spacious room and great to have a fridge. Providing water is a nice touch. I was unhappy to see hat no separate container was provided for recycling.
Stayed 3 nights in Feb 2024

10/10 Excellent

eva

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Keith Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Grant

Liked: Cleanliness, property conditions & facilities, room comfort
Overall a nice hotel and well located. My only negative take was was the lack of welcoming from the reception. The rest of the staff where fantastic. Amazing how just a lack of a smile or a kind word can make such a difference.
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with super friendly staff
Stayed 7 nights in Dec 2023

10/10 Excellent

Raymond

Stayed 1 night in Dec 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room but great location, staff and breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Burt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful staff. Excellent location for walking to the waterfront va area! Would definitely stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Debra R, Salmon Arm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was so close to the V&A And felt very safe.
Stayed 4 nights in Oct 2023