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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Indoor pool
Minibar, in-room safe, soundproofing, iron/ironing board
Indoor spa tub
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Old Bridge
    1 min walk
  • Centre de Congrès Le Dôme
    3 min walk
  • Pont-Neuf de Carcassonne
    3 min walk
  • Carcassonne (CCF-Pays Cathare)
    14 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

Luxury hotel with full-service spa and sauna
A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and a safe. 80-cm flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at SOWELL COLLECTION Hôtel du Roi & SPA. During your stay, you're just a quick walk from Old Bridge. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, body scrubs or aromatherapy at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a sauna
  • Steps from Old Bridge and Raymond Chesa Leisure Park
  • Pets welcome for a fee (restrictions apply)
SOWELL COLLECTION Hôtel du Roi & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury SOWELL COLLECTION Hôtel du Roi & SPA. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Carcassonne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
LA TABLE DU ROI – This brasserie only serves dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR0.42 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 359 reviews" "
Rating 8 - Good. 77 out of 359 reviews" "
Rating 6 - Okay. 35 out of 359 reviews" "
Rating 4 - Poor. 20 out of 359 reviews" "
Rating 2 - Terrible. 13 out of 359 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

analia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

PAUL

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location with excellent breakfast
Great location - short walk to the Citie Rooms ok - we had a terrace which was a bit unkept and scruffy Parking limited - so book ahead for this and €15 Breakfast was very good - staff brilliant especially JB and Brice - you guys rock :)
Stayed 1 night in Aug 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Carcassonne
Friendly modern hotel in the heart of Carcassonne. Service was great and food worgh waiting for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all excellent, thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view.
Stayed 1 night in Jul 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! It was clean, quiet, and had everything we needed. We really did appreciate the air conditioning and complimentary beverages in the fridge. I thought this hotel was worth the price we paid. Location was convenient and you could walk around very easily to restaurants or the castle. I would recommend this hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very smart hotel with a fantastic view plus excellent amenities. The staff were friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

M A

Stayed 1 night in Jul 2024

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay. I thought breakfast could use more variety.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Staff & service
AC needs to be rethink
Super friendly front desk staff. Couch in suite was broken we think, we were falling in the middle when sitting. Front desk manages the AC... Had to call each day because it was turned off " automatically ". We had a suite with lots of windows so we had the option of keeping the blinds closed to be kept cool or toast with them open to have a view. Also, everyday day our keycard was not working. realizes that when we were sitting in lobby, a lot of people had the same issue. Weird. Lastly, housekeeping was very different than what we are used to when you pay $500 a night. Towels had make up from previous guest, if we had a pair of shoes in living room area, they would remain there rather then put them alongside a wall. PJ not folded and left on the floor after they made the bed, other then making bed I don't think they did anything else. Since not washed either. It was weird. I did ask and it seemed as if it was not normal to ask for vacuum and tidy up.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Carcassonne base
The hotel was beautiful and perfect for the last night of our holiday in France. The front desk staff were very welcoming when we arrived early to store baggage and when we returned to check-in later they were helpful. The rooms are stunning, we had two spacious family rooms with balconies looking right out at the castle and walls. They were spotlessly clean and had everything we could need for refreshments and relaxing. The whole hotel looks recently refurbished to a high standard. The outdoor area was a beautiful space to spend time in the evening, hearing the ducks on the river. Bar staff were also friendly and welcoming. Location was perfect, between old and new parts of the town. In short, one of thd best hotels we've stayed jn as a family
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Stayed 3 nights in Jul 2024

10/10 Excellent

Sidney Darrow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and view
Amazing location and view. Bed is a little hard. Very nice and friendly staff
View from the hotel
Stayed 1 night in Jul 2024

8/10 Good

Rui

Travelled with family
Liked: Cleanliness, staff & service
No cover parking
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but superficial
Looks are more superficial. Nice bedroom with lovely bath. Swimming pool tiny, very narrow. Staff didn't seem very happy either.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Jul 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel but not enough staff, rarely any bar staff and the bar closed early. Breakfast was good but they were not very good at re filling things. Other than that, a brilliant location. Would recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

heidi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Its super center, walking distance from the medieval city The view from my room espectacular, but the bathroom had a nasty smell
Stayed 2 nights in Jul 2024

6/10 Okay

Mari

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Genevieve

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Cibelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, very comfortable, terrific location, and spectacular views of the La Cite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian D

Stayed 1 night in Jun 2024

10/10 Excellent

Marko

Stayed 2 nights in Jun 2024