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Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room with Air Conditioning

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quadruple Room, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Double Room, Private Bathroom, Air Conditioning

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hôtel Astoria, you're just a quick walk from Canal du Midi. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Canal du Midi Harbor Master's Office and 9 minutes on foot from Theatre Jean-Alary

Hôtel Astoria ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hôtel Astoria

Everyone (1)
3 out of 5

Posted by on 16 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by Sylvia

Bonjour, nous vous remercions pour avoir pris le temps de laisser un avis. Bonne continuation. Sylvia et Ludovic

Property Features

Hôtel Astoria offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hôtel Astoria was completed in May 2020. This Carcassonne hotel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1983
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Carcassonne Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hôtel Astoria offers 19 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. This property uses eco-friendly cleaning products.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Uncovered self-parking fee: EUR 7 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astoria Carcassonne
  • Astoria Hotel Carcassonne
  • Hôtel Astoria Carcassonne
  • Hôtel Astoria Hotel
  • Hôtel Astoria Carcassonne
  • Hôtel Astoria Hotel Carcassonne

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.