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Hôtel Restaurant Le Parc Franck Putelat

5.0 star property

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Deluxe Room, Accessible | Terrace/patio
French cuisine
Junior Suite | Living area | Flat-screen TV, MP3 dock
Deluxe Double Room, Hot Tub | Premium bedding, minibar, in-room safe, desk
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
80 Chemin des Anglais, Carcassonne, 11000
  • Château Comtal
    ‪10 min walk‬
  • Narbonnaise Gate
    ‪11 min walk‬
  • Canal du Midi Harbor Master's Office
    ‪3 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub | Premium bedding, minibar, in-room safe, desk

Junior Suite, Hot Tub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Hot Tub

Deluxe Double Room, Hot Tub | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Hot Tub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Restaurant Le Parc Franck Putelat

Luxury hotel with spa services and 24-hour front desk
A restaurant, a bar/lounge and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services and dry cleaning are on-site.
Hôtel Restaurant Le Parc Franck Putelat offers 7 accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hôtel Restaurant Le Parc Franck Putelat, you're just a quick walk from Museum of the Middle Ages. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Table de Franck Putelat, a fine-dining restaurant that serves French cuisine
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Within a 15-minute walk of Château Comtal and Narbonnaise Gate
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the luxury Hôtel Restaurant Le Parc Franck Putelat. Free self parking is available.

This 5-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Table de Franck Putelat – This fine-dining restaurant specialises in French cuisine. 2-star Michelin rating. Reservations are required.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table de Franck Putelat

Things to do

  • Bicycle tours
  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Restaurant Parc Franck Putelat Carcassonne
Hôtel Restaurant Parc Franck Putelat
Restaurant Parc Franck Putelat Carcassonne
Restaurant Parc Franck Putelat
Hôtel Restaurant Le Parc Franck Putelat Hotel
Hôtel Restaurant Le Parc Franck Putelat Carcassonne
Hôtel Restaurant Le Parc Franck Putelat Hotel Carcassonne

Hôtel Restaurant Le Parc Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 93 reviews
Rating 8 - Good. 20 out of 93 reviews
Rating 6 - Okay. 5 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stop while in Carcasonne - simply perfect

AMAZING. a must go if you are in Carcasonne !!!! Simply perfect hotel, from the decoration to the space in the bedrooms, to the professional and welcoming staff, always there to help and assist you during your stay. The breakfast can be in your room and there is so much choice, all delicious. Make sure to book a wine tasting with the Sommeliere, and also for dinner at the restaurant for a unique moment around food and wine.
Stayed 3 nights in Jul 2024

10/10 Excellent

richard

Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and the restaurant is fabulous.
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice and welcoming place. I liked staying there.
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and restaurant

We enjoyed our stay at the Hotel Restaurant Le Parc. We could walk to both old and new Carcassonne. Restaurant was excellent. The hotel staff were very helpful. It was quiet and we would stay again.
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and patio. Dining options were great!
Stayed 1 night in Jun 2023

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very lovely stay but not quite a 5 star. Missing items such as an ice bucket in the room, adding new wine glasses during nightly turndown, and someone at the desk 24hrs per day. Still a great stay overall and highly recommended but unable to give a 5 star as small items just weren’t there.
Stayed 2 nights in Jun 2023

10/10 Excellent

sanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it

Very nice hotel with well designed, but small rooms. Excellent food, including good room service breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and very chic
Stayed 2 nights in Jun 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Sandra Lomeli, Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a restaurant with rooms, but it’s definitely one at the very top. The two Michelin starred restaurant offers original, exquisite high concept dishes and flawless service while the rooms are ultra modern, comfortable in any way with furnished balconies to peacefully enjoy a glass of wine after a walk in the old city.
Stayed 1 night in Aug 2021

8/10 Good

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the citadel. Ate at the restaurant which was nice. Room and staff were very good.
Stayed 1 night in Sep 2021

8/10 Good

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Design Gem!

A gem of a design hotel with attention to detail and decor. Knowledgeable and professional staff, beautifully appointed rooms and public areas, including breakfast room and restaurant. We were sorry to miss dining at the Michelin star restaurant, especiallu as the dishes and desserts we spied during check in looked delicious!
Stayed 1 night in Jul 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room but no WiFi

Excellent stay at this hotel, everyone was very friendly and helpful. The room was super clean and well decorated. We loved the shutters in the window, we slept very well. However, the WiFi was not working and no continental breakfast should cost 25 EUR per person.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Lovely room and terrace, gorgeous restaurant just down the corridor and service excellent. No complaints and would stay again
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with all the amenities looking in a four star. Very helpful staff and very clean.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel- great breakfast and rooms near old city
Stayed 1 night in Jan 2019

6/10 Okay

AJC, London

Liked: Cleanliness, room comfort
Disliked: Staff & service

Over all

Rooms are good Most of the staff are rude. We arrived around 10 pm, after driving 7 our with a lot of traffic Air-condition in our bedroom did not work And the answer we got from the receptionist was “ I’m not a technician, what you want me to do ? “ Really !!!!!?!!! Breakfast no much choices if you ask something extra you will get a no happy face.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of Carcassonne

Quality of service and super food.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely first-class in every way. We would have stayed longer if we could have and will definitely recommend it to anyone who wants the best experience in a hotel.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel.

Close to the medieval city of Carcassonne. Excellent two star Michelin Restaurant in the Hotel.
Stayed 1 night in Jul 2018