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ibis Styles Carcassonne La Cité

3.0 star property

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Photo gallery for ibis Styles Carcassonne La Cité

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout curtains
Meeting facility
Breakfast, dinner served; French cuisine, pool views
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000
  • Château Comtal
    ‪8 min walk‬
  • Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Aude Gate
    ‪11 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, Multiple Beds

  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Multiple Beds

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Privilege Room - a double bed and a trundle bed for 2 people | In-room safe, desk, blackout curtains, soundproofing

Mercure Carcassonne la Cite Hotel

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (197)
The price is €148
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Mercure Carcassonne la Cite Hotel

About this property

ibis Styles Carcassonne La Cité

Eco-certified hotel with fitness centre and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at ibis Styles Carcassonne La Cité, you're just a quick walk from Basilica of Saint-Nazaire. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at Le Heaume
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal
  • Dogs welcome for a fee (restrictions apply)
Ibis Styles Carcassonne La Cité offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the eco-certified ibis Styles Carcassonne La Cité. Self parking is free.

This 3-star Carcassonne hotel is smoke free.

Le Heaume – This poolside restaurant specialises in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (90 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to March 30 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides central air conditioning and heating (availability based on the season).

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 730 reviews
Rating 8 - Good. 280 out of 730 reviews
Rating 6 - Okay. 44 out of 730 reviews
Rating 4 - Poor. 9 out of 730 reviews
Rating 2 - Terrible. 5 out of 730 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
Within walking distance to Carsaconne. Limited dining opportunity……had to pre-book and then didn’t like the limited menu that was offered
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Carcassonne
Great hotel, good basic breakfast, five mins walk to medieval city.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was castle themed so the kids loved it. The staff were really helpful and kind.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short visit to old town Carcassonne
Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Stayed 1 night in Aug 2024

8/10 Good

Cristina

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Damp smell in bathroom, hair drier keeps tripping out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place’
Stayed 1 night in Oct 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to visit an amazing place
Clean hotel, nice pool, reasonably priced, very welcoming and helpful staff, 5 min walk to the medieval cité and 15 min walk to the centre with shops, cafes, etc. Our room was big enough, quiet and even looked into the ramparts - spent a couple of days from our 7 night stay at the hotel and next time I go back, I will definitely stay here again. If I had to make one suggestion to the hotel, it would be to put at least one vegetarian dish on the menu. The whole area may be big meat eaters, but that doesn’t mean every visitor is. In fact, if you are veggie then you will struggle here for options generally (can recommend Le Cachotier which is probably the only restaurant in Carcassonne with a vegan menu)
Stayed 7 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

JAMES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent 3* hotel.
A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near Carcassone-Cite Medievale
Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Stayed 3 nights in Aug 2023

10/10 Excellent

Francis

Stayed 1 night in Jul 2023

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Stayed 1 night in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and accommodation. Good breakfast.
Stayed 2 nights in Jun 2023

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
The only restaurant near was the one inside the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023