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3.5 out of 5

"This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you ... " More

By a verified traveller on Tue 14 May 2024

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Triple Room (3 Beds)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at The Originals City, Hôtel Pont Rouge, Carcassonne, you're connected to a shopping centre and just a quick walk from Saint-Jean Locks. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli.

  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, meeting rooms and a car charging station
  • Just a 1-minute drive from Saint-Jean Locks and 6 minutes from Basilica of Saint-Nazaire

The Originals City, Hôtel Pont Rouge, Carcassonne ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Originals City, Hôtel Pont Rouge, Carcassonne

Couples (1) Family (1)
3 out of 5
This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi. Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited. Rooms are ok, nothing special, no safe or kettle facilities.

Posted by on 14 May 2024

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4 out of 5
L'accueil est très bien 👍 hôtel très propre le personnel est à l'écoute et sympathique !

Posted by on 11 Apr 2023

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Comment from Hotel Management

11 Apr 2023 by Sandrine, Chef de Réception

Merci cher client pour cet avis, c'est un plaisir de le lire, comme ce fut un plaisir de vous recevoir...Bien sincèrement

About the The Originals City, Hôtel Pont Rouge, Carcassonne

Location Rue Yves de Kerguelen - ZI Pont Rouge, Carcassonne, Aude 11000

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Originals City, Hôtel Pont Rouge, Carcassonne. Free self parking is available. This 3-star Carcassonne hotel is smoke free.

  • 50 guestrooms or units
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Carcassonne Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

The Originals City, Hôtel Pont Rouge, Carcassonne offers 50 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with premium digital channels. Bathrooms include a shower. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balladins Pont Rouge
  • Balladins Pont Rouge Carcassonne
  • Hotel Balladins Pont Rouge
  • The Originals City, Hôtel Pont Rouge, Carcassonne Hotel
  • INTER-HOTEL Carcassonne Hotel
  • INTER-HOTEL Carcassonne
  • Hotel Originals Carcassonne
  • Originals Carcassonne
  • The Originals City, Hôtel Pont Rouge, Carcassonne Carcassonne

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.