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Best Western Premier Heronston Hotel & Spa

3.0 star property

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Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Breakfast and dinner served
Reception
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Bar

Explore the area

Map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Southerndown Golf Club
    ‪4 min drive‬
  • Porthcawl Rest Bay Beach
    ‪12 min drive‬
  • Trecco Bay
    ‪22 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)

Deluxe Room, 2 Single Beds, Non Smoking (with Skylight) | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Best Western Premier Heronston Hotel & Spa

Eco-certified hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Heronston Hotel & Spa. During your stay, you'll be within walking distance of Ewenny Priory Church. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Ewenny Priory Church and a few minutes from Church of St Aengus
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Heronston Hotel & Spa offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the eco-certified Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 3-star Bridgend hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Crane – This restaurant serves breakfast and dinner.
Ewennys Bar & Grill – This bar only serves dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish, Romanian, Turkish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night business trip
several weeks and all have been good
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night business trip
Helpful friendly staff, great service and good food in the restaurant.
Stayed 3 nights in Dec 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Should have a better rating but restaurant service very slow
Stayed 1 night in Nov 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A little Trip
Food was disappointing but hotel and staff very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Stayed 1 night in Nov 2024

8/10 Good

Joshua

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night business trip
Great well price food, friendly staff & excellent facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Multi night stay business trip
Welcoming and friendly staff Good restaurant menu
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nigel

Business traveller
Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need a small fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo business trip
Welcoming friendly staff, comfortable and clean room Good food with prompt service
Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and helpful. Need power outlet in bathroom for hair dryer. Needs a fridge in room. Overall very comfortable stay
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not coming back here again.
To say the room I had was tired and jaded and desperately needed brining into the new millennium is a mild understatement. If you like 80’s tv shows it would be perfect for you (and if you like black mould on bathroom tiles). As for the food: stay away from the pizza. I ate it (I hadn’t eaten all day so it was that or eat my own socks which with hindsight might have been preferable) however it was a grim, straight from the freezer cardboard cook by numbers pizza. I wasn’t expecting Gordon Ramsey (far from it) however I did anticipate slightly better than a placemat with cheese slopped on it. The staff were lovely and I didn’t complain about anything to anyone so no issues there.
Stayed 1 night in Oct 2024

8/10 Good

Nigel

Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, rooms are not very soundproofed, could hear a lot of noise from the rooms next door and upstairs
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DEIRDRE Maria, Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Aug 2024