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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Executive Suite, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Principality Stadium
    ‪25 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden. Change of towels is available on request
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Heritage Park Pontypridd, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Rhondda Valley. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Heritage Park
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Rhondda Valley and 6 minutes by car from Falconry UK
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness centre, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 9:30 AM.
The Heritage Park – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 270 out of 717 reviews
Rating 8 - Good. 220 out of 717 reviews
Rating 6 - Okay. 108 out of 717 reviews
Rating 4 - Poor. 60 out of 717 reviews
Rating 2 - Terrible. 59 out of 717 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Matt

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average for price.

Hotel very beat up & dated. In desperate need of a face lift. Bathroom had bad stains. Also superior rooms were just regular rooms with a coffee machine.
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Fine, does the job.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Staff & service

Family gathering

It was ok for the price and fine for a one night stay
Stayed 1 night in Jan 2025

4/10 Poor

Barry

Business traveller
Disliked: Cleanliness, property conditions & facilities

Poor

Bit run down, paintwork on upper floors ropy, bathroom not clean soap scum ring in bath, cracked plaster in room. Noisy all night doors banging etc food ok, kebab was good steak full of gristle
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our night
Stayed 1 night in Jan 2025

10/10 Excellent

Gemma

Stayed 1 night in Dec 2024

2/10 Terrible

Rui Jun

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room and toilet were not clean. Notwithstanding the fact that it is an old property, it is very obvious that proper upkeeping is not maintained. Towel rack in the toilet was covered with rust across all the bars, and our towels were hung onto them! In all honesty, hanging the towels onto such a rack hides the reality that is it filled with rust. Bedsheets beddings had weird stains and patches on them. It was an uncomfortable stay. Location is fine.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Stayed 1 night in Dec 2024

10/10 Excellent

Alister

Stayed 1 night in Dec 2024

8/10 Good

SUSAN

Staff were all lovely
Stayed 4 nights in Dec 2024

8/10 Good

Gita

Stayed 1 night in Dec 2024

6/10 Okay

Maximus

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent thank you

Most peaceful stay that ive ever had but not being negative but i think if they can upgrage a few things the food was lovely fair play lovely amd polite stuff too
Stayed 2 nights in Dec 2024

8/10 Good

Wai Wah

Business traveller
Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
No thanks
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort

Average stay

Hotel is in a good location. Rooms need upgrading and floors need vacuuming! Food was nice and bar staff were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

8/10 Good

Christopher

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024