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Holiday Inn Express Cardiff Bay, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Cardiff Bay, an IHG Hotel

Terrace/patio
Bar (on property)
Exterior
Lobby
Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Mermaid Quay
    12 min walk
  • The Customs Shed Cardiff
    7 min walk
  • Cardiff Bay Station
    8 min walk
  • Cardiff (CWL-Cardiff Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Future Inns Cardiff Bay

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1481)
The price is €98
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Future Inns Cardiff Bay

About this property

Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel with free breakfast, near Cardiff Bay
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.
Holiday Inn Express Cardiff Bay, an IHG Hotel offers 87 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Cardiff Bay, an IHG Hotel. During your stay, you'll be within walking distance of Cardiff Bay. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from Cardiff Bay and a few minutes from Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Cardiff hotel.

Guests are served a free buffet breakfast.
Holiday Inn Express Cardiff Bay, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff Bay, An Ihg
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel Cardiff

Holiday Inn Express Cardiff Bay, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 427 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Business traveller
I enjoyed my stay and found it in good location for walking to the Bay and dining areas. Catching a Bus from there to the shopping centre is easy. My only issue was that I didn’t get much sleep as there was a couple arguing near by and they kept me awake, I was also staying on my own so was frightened.
Stayed 2 nights in Sep 2024

8/10 Good

Nicola

Stayed 2 nights in Aug 2024

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for city visit
We were stopping off in Cardiff for a visit and were looking for an overnight stay. This hotel was perfect, 15 min walk into the city centre and a 10 min walk to Cardiff bay. Staff were extremely helpful, room was comfy and we both slept well. Great breakfast in the morning which helped for our onward journey. Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as ever stay was brilliant
Stayed 1 night in Jul 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and manager as always were brilliant
Stayed 1 night in Sep 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people. Very kind.
Stayed 1 night in Sep 2024

4/10 Poor

Lesley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room wasn’t available until 3pm so delayed us going to our event. Purchased 2 gin and tonics and was shocked at the price. When I asked why so expensive the barman said they were doubles even though I didn’t ask for doubles. This is awful as a person may have been having one drink and possibly driving shortly afterwards not knowing if they didn’t question the price of the drink. H the barman told me he always serves doubles! I had to warn the man at the bar in case he got caught out also. Car parking was full after check in time so I’m glad I arrived early to nab a space despite having to wait an extra hour for the room. Hotel where fine with you parking before check in and using the bar area whilst you waited. There was no charge for the car park before check in time. At breakfast there was no coffee cups and by the time I gave up after a good 5 mins wait in a queue my cooked breakfast had gone cold so I had to get another one. Clean hotel. Staff seemed friendly but some of them stressed when it was busy in the morning.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom Sink clogged.
Stayed 1 night in Sep 2024

4/10 Poor

p

Disliked: Amenities, property conditions & facilities
The shower awful. No sleep as air con constant scratching all night coming from it. People walking corridor loudly. Outside all night the noise was dreadful. The price of your limited drinks was ridiculous. Was not told we had to pay for car park till arrival. Having not being able to sleep we would never return here!!!!!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Masimba Albany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view
Stayed 2 nights in Aug 2024

4/10 Poor

Kiran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was advertised for 4 adults but room did not even have 2 double bed, how people are suppose to sleep and was very at the time ac wasn't working either asked the staff, they said this what we have..
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

SR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed in room 306. There was a constant noise source that vibrated through the room all night. Both my wife and i was unable to get any sleep due to this. Reported the fault at the time & first thing in the morning - i was informed others on the same floor had complained and there was nothing that could be done untill they get an engineer to fix the fault. If we hadnt had alcoholic drinks we would have left the hotel & drove home. We had a day of activities planned for monday in Cardiff, we cut our trip short to head home for some much needed sleep. Very disappointed!!
Stayed 1 night in Aug 2024

6/10 Okay

Carole

Travelled with partner
Liked: Staff & service
Very corporate
Stayed 2 nights in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locaton, clean rooms and lobby, and friendly staff. Nice view of the lake to sit with a beer. Pillows a bit lumpy but still reasonable sleep. Very convenient for the bay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday inn ever
Staff were brilliant nothing was too much trouble for them and Mohammed especially is a credit to them, he was amazing couldn't do enough for us, really made our stay. Breakfast was great and my son got to complement the chef. This is the best holiday inn we've been to. 😁
Stayed 1 night in Aug 2024

8/10 Good

nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay,the staff were very helpful and greeted us with a smile and a hello!The hotel was only a few streets away from the city centre
Stayed 2 nights in Aug 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean comfortable room. Unfortunately due to an incident in the adjoining building the fire alarm was activated at 4.30 am so our sleep was disturbed. Good to know that the alarms are in good working order though!
Stayed 2 nights in Aug 2024

8/10 Good

Awudu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very welcoming, friendly and helpful at all time. I enjoyed the breakfast throughout my 6 night stay. I didn't like their lack of enough parking space. Twice I had to park my car further away from the carpark because it was full. I was refunded for the nights I wasn't able to park on their compound though.
Stayed 6 nights in Aug 2024

8/10 Good

Kai ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, Manager very hands on at breakfast…We were lucky with the gorgeous weather.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
10/10
Excellent staff 10/10 Really good overall facilities
Stayed 1 night in Aug 2024