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Holiday Inn Express Cardiff Bay, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cardiff Bay, an IHG Hotel

Terrace/patio
Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Mermaid Quay
    12 min walk
  • Wales Millennium Centre
    12 min walk
  • Cardiff International Arena
    15 min walk
  • Cardiff (CWL-Cardiff Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Future Inns Cardiff Bay
Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1506)
The price is €124
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Future Inns Cardiff Bay

About this property

Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel with free breakfast, near Principality Stadium
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.
Holiday Inn Express Cardiff Bay, an IHG Hotel offers 87 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Cardiff Bay, an IHG Hotel. During your stay, you'll be within walking distance of Cardiff Bay. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from Cardiff Bay and a few minutes from Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Cardiff hotel.

Guests are served a free buffet breakfast.
Holiday Inn Express Cardiff Bay, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff Bay, An Ihg
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel Cardiff

Holiday Inn Express Cardiff Bay, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 1000 reviews" "
Rating 8 - Good. 430 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locaton, clean rooms and lobby, and friendly staff. Nice view of the lake to sit with a beer. Pillows a bit lumpy but still reasonable sleep. Very convenient for the bay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday inn ever
Staff were brilliant nothing was too much trouble for them and Mohammed especially is a credit to them, he was amazing couldn't do enough for us, really made our stay. Breakfast was great and my son got to complement the chef. This is the best holiday inn we've been to. 😁
Stayed 1 night in Aug 2024

8/10 Good

nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay,the staff were very helpful and greeted us with a smile and a hello!The hotel was only a few streets away from the city centre
Stayed 2 nights in Aug 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean comfortable room. Unfortunately due to an incident in the adjoining building the fire alarm was activated at 4.30 am so our sleep was disturbed. Good to know that the alarms are in good working order though!
Stayed 2 nights in Aug 2024

8/10 Good

Awudu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very welcoming, friendly and helpful at all time. I enjoyed the breakfast throughout my 6 night stay. I didn't like their lack of enough parking space. Twice I had to park my car further away from the carpark because it was full. I was refunded for the nights I wasn't able to park on their compound though.
Stayed 6 nights in Aug 2024

8/10 Good

Kai ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, Manager very hands on at breakfast…We were lucky with the gorgeous weather.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
10/10
Excellent staff 10/10 Really good overall facilities
Stayed 1 night in Aug 2024

10/10 Excellent

rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthwhile trip to Cardiff
We travelled over 300 miles to Cardiff to see Billy Joel's only European show of 2024. Prices at all hotels were immensely inflated. Our accomodation through Hotels.com got cancelled twice including only a few weeks before the concert but we were lucky to get the last room at the Holiday Inn Express, although it was an accessible room with a walk-in shower. It looked over the wharf and was comfortable and pleasant. All patrons got a free breakfast, the usual choices but replenished regularly. There was a 25 minute walk to the City Centre and 15-20 minutes to Cardiff Bay with it's great choice of restaurants, giving us the choice of going in either direction. We thought that was ideal. The staff were efficient and helpful throughout. Needless to say the concert was superb making the long trip well worthwhile.
Stayed 2 nights in Aug 2024

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

A

Disliked: Cleanliness
It’s not clean and noise I
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities
Three Days in Cardiff
The bed was comfortable but the room was on the warm side (you have no control over the AC). We were able to get a fan. It was clean and safe. Closer walk to Cardiff Bay than Cardiff Centre. Not much close by but the hotel did have a bar for drinks and served food.
Stayed 3 nights in Aug 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget option
Good stay. Air conditioning could have been better as it was very hot and didn't seem to make a difference. Breakfast a little chaotic with no cutlery or plates but good selection. View of car park was uninspiring!
Stayed 2 nights in Jul 2024

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No air conditioning in the heat of summer
It was bad enough the room air conditioning didn't work at all, but one hotel clerk tried to claim we had purposely designed "room cooling" that just just wasn't supposed to be as effective cold as "air conditioning' - an insulting fabrication especially since they advertise air conditioning, Another clerk was nice enough to bring a small fan to my room, but since the windows barely opened, that didn't help much. They apparently have had this problem quite a while. You might expect that at an old B&B, but not at a modern hotel,
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was with the air cooling system in my room
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in nice condition with a good location, and the staff were very friendl. But the breakfast was very poorly organised and you had to queue for a long time due to the way it was set up, and there was also a shortage of tables to eat at.
Stayed 1 night in Jul 2024

4/10 Poor

L J

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Emma

Breakfast is average
Stayed 1 night in Jul 2024

8/10 Good

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet residential location. Limited secure parking for £10 but not much alternative parking nearby. Good room, good buffet breakfast. About 10 mins walk to train station and 15 mins walk to The Bay.
Stayed 1 night in Jul 2024

8/10 Good

Alison, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and pleasant staff. Room appeared clean but had a mild smell of tobacco, this appeared to get worse each time we returned to the room despite leaving windows open. Breakfast was good however they ran out of eggs and it took 20 minutes to replace them by which time we had eaten our bacon and sausage. Staff didnt appear to be overly bothered even though several people kept asking where eggs were. I raised at check out and was told they were busy!! Oh thats ok then!!
Stayed 1 night in Jul 2024

10/10 Excellent

Isabel, Belfast

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely fabulous- friendly , professional and hard working.
Stayed 2 nights in Jul 2024