Mrs Potts Hostel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mrs Potts Hostel

Exterior
Exterior
Shared Dormitory, Mixed Dorm | Living area
Shared Dormitory, Mixed Dorm, Smoking | Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Pool
  • Free WiFi

Explore the area

Map
St Mary St, Cardiff, Wales, CF10 1DX
  • Cardiff Market
    2 min walk
  • Principality Stadium
    3 min walk
  • Cardiff Castle
    4 min walk
  • Cardiff (CWL-Cardiff Intl.)
    33 min drive

Room options

Shared Dormitory, Women only

  • 100 sq m
  • City view
  • Sleeps 6
  • 3 Single Bunk Beds

Shared Dormitory, Mixed Dorm

  • 100 sq m
  • City view
  • Sleeps 6
  • 3 Single Bunk Beds

Shared Dormitory, Mixed Dorm, Smoking

  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Single Bunk Beds

Shared Dormitory, Mixed Dorm

  • 100 sq m
  • City view
  • Sleeps 10
  • 5 Single Bunk Beds

Similar properties

About this property

Mrs Potts Hostel

Slopeside hostel with downhill skiing
Mrs Potts Hostel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Change of bedsheets is available on request
Mrs Potts Hostel offers 77 shared accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Housekeeping is offered on a daily basis and change of bedsheets can be requested.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including complimentary bicycles. 10 indoor swimming pools are on site along with ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mrs Potts Hostel, you're just a quick walk from Principality Stadium. Features include free WiFi in public areas and a free ski shuttle, plus 10 indoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the 10 indoor pools
  • Amenities include a front desk safe, locker space and laundry facilities
  • On-site recreation includes a golf course, complimentary bicycles and ski-in/ski-out access
  • 7 minutes by car from St. David's and 7 minutes from Cardiff Bay Waterfront
  • Free ski shuttle service
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. For a free ride to the slopes, hop on the hostel's complimentary ski shuttle. Mrs Potts Hostel helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals.

WiFi is free in public spaces.

This Cardiff hostel is smoke free.

Languages

Arabic, English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ski shuttle

Family friendly

  • 10 indoor pools
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Accessibility

  • 3 steps to reach entrance
  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Shower
  • Toilet paper

More

  • Heating
  • Laundry detergent
  • Shared accommodation

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: GBP 3 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests will receive an access code.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hostel before arrival using the contact information on the booking confirmation.

Property is also known as

Mrs Potts Hostel Cardiff
Mrs Potts Hostel Hostel/Backpacker accommodation
Mrs Potts Hostel Hostel/Backpacker accommodation Cardiff

Mrs Potts Hostel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 87 reviews" "
Rating 8 - Good. 15 out of 87 reviews" "
Rating 6 - Okay. 10 out of 87 reviews" "
Rating 4 - Poor. 9 out of 87 reviews" "
Rating 2 - Terrible. 19 out of 87 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities
Was a great place to stay on such a tight budget. The kitchen could have been nicer and kept to a better standard. Some of the toilets needed to be cleaner and with handles on them, but Jimmy a good place to stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Mariana

Disliked: Staff & service, property conditions & facilities
People shouting all night long and staff nowhere to be seen
Stayed 1 night in Aug 2024

4/10 Poor

Briana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told that I had to move my stuff on the 29th for them to do a bed bug cleaning because my room was infested. This was on the 27th. First of all - it is so disgusting that they could not move me sooner and kept me in a room that was infested. And second of all, I was told the date multiple times that it was the 29th. Come to find out, while I’m out exploring Cardiff on the 28th, I get a message that my expensive personal lock was not only cut but my possessions moved without my permission. As it turns out the owner had told all his staff the wrong date. The bed bug cleaning was not the 29th, it was the 28th. I was promptly moved to a cheaper room which I have yet to be refunded for and after explaining this to the owner was told that it was my fault and that he would not be reimbursing me for the lock that I paid for from home that he cut without my permission. The girl at the front desk was as friendly as she could be but the owner was abysmal and has not responded to any of my messages. I recommend no one stay here as they are scam artists that will steal your money, put you in a room you did not pay for, and break your personal belongings and then say it is your fault. The owner was rude and curt with me and is now hiding behind his phone because he does not want to face the consequences of his own actions and own up to them. Stay ANYWHERE but here.
Stayed 6 nights in Aug 2024

10/10 Excellent

SALAH EDDINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was very good stay kinf staff and clean facility
Stayed 1 night in Aug 2024

8/10 Good

Jon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
The worst place I’ve ever stayed, we booked a room altogether months ago and the woman said we are all going to have to be split into different hostel rooms, she said they need that room for another group of three who haven’t booked in yet.. we are young women, after a very long conversation a manager came over and said we could just have that room, everything filthy all the toilets were broken and had poo in them, looked like it hadn’t been cleaned in years, we were worried after reading review about bed bugs but they were putting new mattresses on the beds that day but left the plastic on them so all night they were crunching. I travel a lot and have stayed in a lot of hostels this is by far the worst! One good point is it’s very close to the stadium and restaurants!
Stayed 1 night in Aug 2024

10/10 Excellent

Quoc Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kasi

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Quoc Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Quoc Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Quoc Hung

Stayed 3 nights in Jul 2024

10/10 Excellent

Quoc Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed room is good
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
Everything fine!
Stayed 1 night in Jun 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs
Stayed 3 nights in Jun 2024

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Ramya

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Stayed 3 nights in Jun 2024

10/10 Excellent

Adonis

Liked: Staff & service
Disliked: Cleanliness
Very nice
Stayed 2 nights in Jun 2024

8/10 Good

Roger John

Stayed 1 night in Jun 2024

2/10 Terrible

Maritza Martínez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 bedbugs found The personal at front desk never there. I dont know how this hotel still open if its a healthy hazard
Stayed 3 nights in Jun 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
The stay was perfect and the hostel is located near the Cardiff castle, the best location to stay in Cardiff
Stayed 1 night in Jun 2024

10/10 Excellent

Quoc Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Tracy

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Door didn't work properly, and some random person came in in the middle of the night, my niece's sheets had what looked like dried blood on them, so she slept on the quilt from another bunk.
Stayed 1 night in Jun 2024