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New House Country Hotel

4.0 star property

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Photo gallery for New House Country Hotel

Front of property
View from property
3 bars/lounges
Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Caerphilly Castle
    ‪4 min drive‬
  • Roath Park
    ‪7 min drive‬
  • Castell Coch
    ‪8 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Cardiff North Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (920)
The price is €98
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Mercure Cardiff North Hotel

About this property

New House Country Hotel

Hotel in Cardiff with free breakfast and bars/lounges
A restaurant, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and wedding services are on-site. Housekeeping is not available.
New House Country Hotel offers 37 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at New House Country Hotel. During your stay, you'll be within walking distance of Cefn Onn Country Park. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Sequoias Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym
  • 11 minutes by car from Principality Stadium and 10 minutes from Cardiff Castle
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Sequoias Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Georgian Lounge – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 180 out of 291 reviews
Rating 8 - Good. 70 out of 291 reviews
Rating 6 - Okay. 23 out of 291 reviews
Rating 4 - Poor. 11 out of 291 reviews
Rating 2 - Terrible. 7 out of 291 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, will stay again
Fantastic receptionist, on duty at checking (10pm) and just as helpful friendly and smiley early the next morning and at checkout (10.30am)
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little gem
The hotel receptionists lady on arrival, young man upon leaving were very polite and friendly. Bedroom was large with a huge bed, lovely bedding. The bathroom was great and had a bath and a separate shower which was easy to control. Tea coffee water facilities in the room Would have liked a brighter light near the mirror when blow drying and styling hair. The restaurant was lovely. We had chicken ballotine with tarragon and apricots, fondant potatoes, butternut squash, cauliflower, beautifully presented and for 22 a dinner very good value. Breakast was buffet style but served to you. Lovely pot of tea and choice of juices, heard the lady at the next table delighted with the yoghurt selection, peach melba, gooseberry. All in all a great stay and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very spacious comfortable rooms, staff were all extremely friendly and helpful. I would definitely stay here again and hope to soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Lovely stay and very peaceful enviroment
Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Amazing scenery
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Lovely place
Lovely place, beautiful views very helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brynley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location fir visiting Cardiff and Caerphilly. An idyllic setting.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kate

Stayed 1 night in Aug 2024

6/10 Okay

Camilla

Stayed 1 night in Aug 2024

10/10 Excellent

Hadleys plastering

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views over Cardiff breathtaking
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed atmosphere; staff were friendly and welcoming
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for a short break with the dog
The staff at check in were very efficient and helpful with a friendly welcome. Our dog had lots of walks nearby as well as within the hotel grounds. The staff at breakfast could not have been more helpful. This is the type of hotel that you would want to return to and look forward to doing so.,
Stayed 3 nights in Jul 2024

8/10 Good

Dishan

Stayed 1 night in Jun 2024

10/10 Excellent

christos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful property. Wonderful helpful staff. Clean comfortable room.
Stayed 2 nights in Jun 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ideal place to stay as was attending a wedding at the hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Property conditions & facilities
Highly recommend
Beautiful hotel with an incredible view. Room is spot on and staff friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful period property with amazing views over countryside to Cardiff. Staff were so helpful and happy in their work. the level of service was excellent and friendly Breakfast was a feast for champions
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Lovely stay overall. This hotel has alot of character and is set above Cardiff with lovely views down to the bay. Staff were friendly and helpful. And the hotel was clean. Breakfast was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely room
Loved the hotel shame not enough staff to cope. Had to wait ages at bar and for food to arrive
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024