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Park Plaza Cardiff

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
Indoor pool, pool loungers
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • New Theatre
    1 min walk
  • Giovanni's
    1 min walk
  • Cardiff Queen Street Station
    6 min walk
  • Cardiff (CWL-Cardiff Intl.)
    36 min drive

Room options

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Tree Line View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Similar properties

Exterior

Hilton Cardiff

Pool
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1002)
The price is €120
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Hilton Cardiff

About this property

Park Plaza Cardiff

Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a steam room are on-site.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Park Plaza Cardiff's great location. During your stay, you're just a quick walk from Cardiff Castle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at Laguna Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, hot stone massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the central location and the helpful staff
  • Within a 10-minute walk of Cardiff Castle and Principality Stadium
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the eco-certified Park Plaza Cardiff.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2005
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1006 reviews" "
Rating 8 - Good. 278 out of 1006 reviews" "
Rating 6 - Okay. 93 out of 1006 reviews" "
Rating 4 - Poor. 41 out of 1006 reviews" "
Rating 2 - Terrible. 24 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay in Cardiff - hotel staff were pleasant and helpful. My only criticism is that the rooms don’t have usb charging points for phones - I didn’t think to bring a charging plug as most hotels don’t need them nowadays - and I really don’t want to be going back and for to reception to charge my phone. It just makes the hotel seem a little dated - apart from that the hotel was nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very convenient for the centre of Cardiff, but also quiet.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were fantastic. Especially David and Jeremy on front desk. The food in the restaurant was amazing and even got a discount for being a Radisson member. Excellent location close to centre and shops and the theatre was literally next door which was perfect. We booked a couple of treatments, back and neck massage and express facial. My friend had a fabulous treatment but mine was terrible. I am a beauty and massage therapist and the person who did my treatment clearly didn't know what she was doing. She didn't massage towards the lymph glands, she massage over my spine and my neck was in agony for over a week afterwards. I should have said something at the time but I was in too much pain I just wanted to go and lie down. The pool area was so busy there was nowhere to sit and the hot tub was broken so this really made the whole experience memorable for all the wrong reasons I'm afraid. I also didn't want to be responsible for someone possibly losing their job but in hindsight I wish I had spoken to the Spa manager about it when I was there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Huw

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No compaints about service, check in, staff or room. Breakfast was very pleasant except for fried egg which were dry where they had been out a while. Selection was very good and plentiful. What let the hotel down for me was spa/pool facilities. Pool was cold, steps in and out of pool felt very unsafe for older people like myself. Treatments were very good but i missed having a quiet relaxation room with loungers in, to have a quiet lie down. The room in use was not particularly comfy to do that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
Very comfortable room, amazing customer service, nice gym.
Stayed 1 night in Sep 2024

6/10 Okay

Jacqueline

Liked: Staff & service
Lack of parking means that this becomes an expensive extra.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location and terrace
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dagmara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location to visit Cardiff. Front desk was very welcoming especially Dyfed. Room was in 2 singles and once we for it to be put into double it was done very quickly. Room was clean bed was comfortable pillows lovely. We had breakfast in the morning there was a variety of fresh fruits and English breakfast options. Would love to visit again to use the spa and pool facilities we just didn't have enough time.
Stayed 1 night in Aug 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Very nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Lywis

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent location and facilities.
Stayed 1 night in Aug 2024

8/10 Good

helena

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate, really well maintained, staff we so friendly and helpful in every area of the hotel! The only thing was the aircon wouldn't work and it was too warm in room 309 but everything else was perfect thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024