The Priory Hotel and Restaurant

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Priory Hotel and Restaurant

Property grounds
Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi
Terrace/patio
Exterior
Double Room | Living room | Flat-screen TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
High Street, Caerleon, Newport, Wales, NP18 1AG
  • Caerleon Amphitheatre
    5 min walk
  • Cafe Forum
    1 min walk
  • Newport (XNE-Newport Train Station)
    14 min drive
  • Bristol (BRS-Bristol Intl.)
    39 min drive

Room options

Single Room

  • Sleeps 1
  • 1 Single Bed

Cosy Double

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Cottage Deluxe Double ( Dog Friendly on request)

  • Sleeps 2
  • 1 King Bed

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About this property

The Priory Hotel and Restaurant

Newport hotel in Caerleon with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
The Priory Hotel and Restaurant offers 27 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Priory Hotel and Restaurant. During your stay, you're just a quick walk from Isca Augusta. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room, laundry facilities and a car charging station
  • Guests speak favourably about the comfortable guestrooms and the bar
  • Within a 10-minute walk of Isca Augusta and Caerleon Amphitheatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Priory Hotel and Restaurant also features a terrace, a garden, and laundry facilities. Free self parking is available.

This 4-star Newport hotel is smoke free.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

The Priory Hotel and Restaurant Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 606 reviews" "
Rating 8 - Good. 150 out of 606 reviews" "
Rating 6 - Okay. 30 out of 606 reviews" "
Rating 4 - Poor. 16 out of 606 reviews" "
Rating 2 - Terrible. 11 out of 606 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
Always amazing, IT glitches at book-in and departure poor receptionist could do nothing but apologies but these things happen. Car charges need updating to a minimum of 22kw so a charge can be fully achieved in 6-8 hrs
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing garden room dog friendly, fantastic food and service… totally wonderful and would highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend a few days
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely property in a park-like setting with spacious, beautifully decorated rooms
Stayed 1 night in Sep 2024

8/10 Good

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , good clean rooms and bathrooms
Stayed 1 night in Sep 2024

8/10 Good

Robert, PENCOED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and grounds. We had a cosy double, my only two complaints about the room are the bed is so soft, whenever my other half rolled over, I thought I would be catapulted off the bed and the doors really slam shut and shake the whole room so when people leave early in the morning you are woken up. Breakfast options are good, lovely fruit and cooked options. The orange and apple juice are basically just coloured water, they don’t taste of anything, so that could definitely be improved. The evening bar staff and restaurant staff are so lovely, they make you feel so welcome and are really chatty. The restaurant is also good, different concept but great food. Lots of parking, we stayed for 2 nights but said we were there for a week on the registration screen when you log your number plate as there are reviews of people getting tickets.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Stayed 2 nights in Sep 2024

10/10 Excellent

Rory

Stayed 1 night in Aug 2024

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service
Disliked: Amenities
I found the bath slippery, the bath mat was hidden away in the wardrobe. Due to this I slipped. I proceed down stairs to the receptionist to make a incident report however there was no forms available.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
We stayed for 2 nights at this wonderful hotel the room comfortable the staff helpful and friendly and food excellent would definitely recommend
Stayed 2 nights in Aug 2024

8/10 Good

Marc

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely peaceful hotel in lovely grounds. The bedrooms were comfortable. The shower was a bit hard to control. The only disappointment was that breakfast was served in one of the bars and the tables were ridiculously small. Much better to have it served in the restaurant which I notice late diners had.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely find esp when Cardiff over-priced and poor availability for a big gig at Principality. Easy taxi to train station and frequent trains into Cardiff Central. Hotel itself really special with great staff and very nicely turned-out rooms with local Welsh water and toiletries.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Disliked: Staff & service
No common sense. Who can you call
I was looking for a hotel with really good food so I could book my daughter’s wedding reception. After filling in the necessary arrival dates and how many we’re staying. I scrolled down looking at other accommodation. I came back to the Priory and booked one night.. On receiving my confirmation I noticed that the date at the top had changed. Called hotel spoke to Reece . Who told us to contact Hotels. Com . Spoke to the virtual assistant Nashwa who tried to charge us £200 pounds for the mistake. Even just 1 hour after making the booking.we wanted the 18th the computer gave us 19 th . We lost our £95 . The priory lost an evening meal a Wedding reception and had empty rooms for the 18 th still available. And would have been able to sell the room for the next night.
Stayed 1 night in Jul 2024

10/10 Excellent

sophia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024