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County Hotel

3.0 star property

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Photo gallery for County Hotel

Exterior
Breakfast, lunch and dinner served
Daily English breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Guildhall
    ‪6 min walk‬
  • Carlisle Cathedral
    ‪8 min walk‬
  • University of Cumbria
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 0.2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Carlisle Station Hotel, Sure Hotel Collection by BW

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.6 out of 5, Good, (1001)
The price is €77
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Carlisle Station Hotel, Sure Hotel Collection by BW

About this property

County Hotel

Eco-certified hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 217 out of 968 reviews
Rating 8 - Good. 322 out of 968 reviews
Rating 6 - Okay. 220 out of 968 reviews
Rating 4 - Poor. 115 out of 968 reviews
Rating 2 - Terrible. 94 out of 968 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, great welcome
All good, excellent location, great welcome and check in
Stayed 1 night in Nov 2024

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed with room.
Did not like the room due to having two different sides that had tapped ceilings . Causing us to have to duct everywhere, frightened i was going to bang my head getting out of bed. Also you could not plug your hair dryer up anywhere near a mirror.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Staff & service, room comfort
Had another lovely stay, staff were very friendly, the room was clean but the bathroom needs a make over. Other than that my friends & I had a great time
Stayed 1 night in Nov 2024

6/10 Okay

Amit

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to station and city centre
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Business traveller
The property was okay for a very short stay but the room wasn’t clean and it was very dated.
Stayed 3 nights in Nov 2024

6/10 Okay

Graeme

Stayed 5 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, room comfort
Good stay.
Room was very clean and tidy.Everything was good except the T V did not work.Receptionist replaced T V when we were out so all good.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Not many faciliies
Very basic , only entertainment was a " northern sole night " and was asked to pay £5 eeach for access to the bar ?
Stayed 1 night in Nov 2024

2/10 Terrible

Alec

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly, and helped with assistance when I had booked the wrong date. This is the only positive point to this hell-hole of a 'hotel'. The room itself was tiny, and had last been decorated circa 1974. The beds were just about passable for the price, however walking around the room risked a serious head injury due to the incredibly low ceilings. Only Warwick Davis would find the ceiling height adequate. Although the hotel didn't have a spa facility, it did however have a sauna. Sadly the sauna was in fact the bedroom - the temperature was akin to the Sahara Desert, but with more dust. When the window was opened the three inches allowed, the cacophony of terrible karaoke from the pub opposite was enough to make anyone jump out of the window to their death. Alas, due to the tiny opening I was unable to do this. If things couldn't get worse, the bathroom looked as though it had never been updated since the invention of bathrooms. The Romans probably had better facilities. In fact, the cavemen probably did. It has to be seen to be believed. I wouldn't stay again if you paid me.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All asxexpected
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Les

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Whilst we had the largest room in the hotel, it was certainly not well planned nor furnished. It was impossible to obtain a reasonable temperature for the shower. The floor was quite simply the noisest I had ever been in, my walk from the bed to the bathroom in the early hours woke my wife up. The plated breakfast was fine and next door to one of the finest examples of tiled ceilings and fireplaces I have ever seen, well worthy of the National Trust let alone a hotel. Difficult to locate the parking but at least it was free.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with partner
Room temperature to hot. Noise from outside. Bathroom bad condition. No positive's
Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in need of maintenance and an upgrade. It doesn’t feel welcoming upon entrance and there’s no staff on site overnight. Our shower wasn’t working. If you’re not particular about comfort and simply want a bed next to the train station, you’ll be fine. But otherwise I would suggest another hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

8/10 Good

Rhys

Liked: Staff & service
The fire door near room door kept banging all night people next to us banging their doors. And outside humming late at night with what sounded like extractor fans
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
‘Free car parking’ was taken up by 7 maintenance vans parked all over the place. Room was exceptionally hot and the shower was scalding hot. TV also kept coming randomly during the middle of the night. Phone didn’t work to call reception. Cleaners shouting in the hall from 7.30am. Cleaners didn’t make up bed just emptied bin. Ceiling covered in cracks and cobwebs and rain dripping on me whilst I checked in at reception
Stayed 2 nights in Oct 2024

6/10 Okay

Stacey

Travelled with family
Liked: Room comfort
Great price, good for a 2 star hotel stayed worse
Cheap stay, happy with the price! Large room & bathroom straight across from the train station! No complaints for a 2 star hotel.. Would i stay again mabye
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew, Coalville

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
parking is not obvious/ easy to find - we needed to be talked in by an excellent patient receptionist. very small grassy corner of the car park behind some skips was the only place our dog wanted to 'go'. breakfast was OK, thankfully freshly cooked rather than under heaters. the hotel must have been very grand back in the day, city centre location. hence very loud youths until well after midnight, and this was a midweek stay. after years of going past Carlisle on the M6, I finally found out it's west rather than east of the motorway! probably wouldn't return.
Stayed 1 night in Oct 2024

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mrs Sheila M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
County visit
Very comfortable bed and pillows. Room was at back of hotel so was fairly quiet. Most enjoyable stay.
Stayed 3 nights in Oct 2024

8/10 Good

Anne-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the hotel had parking. The bed was very comfortable and it was surprisingly quiet considering it's location. Bryony on reception was very helpful when we arrived. We will stay again when I visit relatives in the area.
Stayed 2 nights in Oct 2024