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Ox Hotel Carlisle

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ox Hotel Carlisle

Reception
Combined shower/bathtub, towels
Exterior
Exterior
Twin Room | Iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Masjid
    ‪7 min walk‬
  • University of Cumbria
    ‪13 min walk‬
  • Eden Rock
    ‪13 min walk‬
  • Carlisle (CAX)
    ‪25 min drive‬

Room options

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

County Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (949)
The price is €54
for 1 room
includes taxes & fees
13 Feb - 14 Feb
County Hotel

About this property

Ox Hotel Carlisle

Hotel in Carlisle with 24-hour front desk and bar/lounge
Along with a bar/lounge, this hotel has a 24-hour front desk and free Wi-Fi in public areas.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 12 2024 to January 6 2025 (dates subject to change):
  • Breakfast
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

6.8
Rating 10 - Excellent. 23 out of 90 reviews" "
Rating 8 - Good. 26 out of 90 reviews" "
Rating 6 - Okay. 17 out of 90 reviews" "
Rating 4 - Poor. 8 out of 90 reviews" "
Rating 2 - Terrible. 16 out of 90 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 2 nights in Oct 2024

6/10 Okay

Kate

Disliked: Property conditions & facilities
This hotel is cheap and cheerful, if your looking to just get your head down for the night, this is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing
Stayed 1 night in Oct 2024

4/10 Poor

Jim

Business traveller
Disliked: Cleanliness, property conditions & facilities
Corridirs and room hsd a terrible stench. Bed was dirty. Bathroom sink had mould. Breakfast was cold and iver cooked. Jad to eait 30 nins on breakfast. All in all a bit disappointed
Stayed 1 night in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Jack at reception was absolutely superb, he’s a credit to the hotel. Bed was broken so we used the suitcase stand under the mattress.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value in Catlisle
Great value good location with heaps of parking.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night.
Basic room. No frills, but clean, comfortable and on site parking. Breakfast was ok, nothing special. Would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Martin

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nice room quiet and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Basic but good value
The hotel is dated, but considering the price it was great. The bed was comfortable, with clean sheets and the shower was hot with plenty of water. It has ample free parking and a 24 hour desk for late check in.
Stayed 1 night in Oct 2024

6/10 Okay

Duncan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Outside there is no reference to Ox hotel, had to double check it was the right place at reception. The guy on reception was very helpful. Parking is good, give registration to reception and its free for guests. The room was basic with plain white walls and a few paint marks on the carpet, big bed, but the bedding wasn't fresh, as if it had been slept in before. We got the pillows changed as they didnt smell fresh, the replacement pillows were ok. Breakfast was good, buffet type with reasonable choice. If the bed was fresh and room cleaner my rating would have been higher.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bettrt sleeping on a park bench
What an absolute dive this place is, i would have been more comfortable and felt cleaner sleepinv on a park bench
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The Ox Hotel is fabulous value for money. The huge cooked buffet breakfast included vegetarian options. Jack the staff member was so helpful. We could walk to great takeaway options. The room was clean and comfortable and at least I could have a great bath! Worth every penny.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
It was an ok stay really, the reason it was cheap is because it's quite outdated. The nice lady on reception seemed to be doing all the job roles. Breakfast was ok, the room decor/furniture was old and well used. In our room the shower thermostat only had one setting... Scalding! No matter which way your turned it, also the extractor didn't work, the toilet seat and lid wouldn't stay up either, the bathroom was just old and we'll used. Ideal location for visiting our daughter at university. Not sure if we'll use it again though.
Reception
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spotless and had all we needed for.our stay which eas comfortable. Breakfast buffet style was excellent. We would use this Hotel again and would recommend it. It us a secudes locations but close to shops nice and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time here more than happy with the services
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Confusing where the hotel was - no signage. Otherwise a convenient, good value stop over with breakfast. Reception staff very helpful despite shortage.
Stayed 1 night in Sep 2024

8/10 Good

Neville, Croydon North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff easy to get to and close to town
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
First of all, the name of the hotel was different to advertised . So had to ask if we were in the right place. The room we had was clean enough, though hadn’t been decorated very well. Splashes of paint on windows, skirting and carpet. No hooks anywhere to hang anything on, no chair to sit on, no coat hangers in so called wardrobe. No drawers , just two shelves in wardrobe. No shelves or hooks in bathroom. Shower not very good and a gale force wind blowing from behind the toilet! Breakfast.. first day had it cooked to order, so not too bad. Next two days were just rubbish. Bacon was rock hard, beans and toms cold. The food came out at intervals of about 10 mins at a time. Obviously the chef can’t multi task. Good points.. Staff were pleasant, Free car parking. Would use the hotel again, but for one night only and without the breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome friendly customer service won’t hesitate to use again when back in the area
Stayed 5 nights in Sep 2024