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Dunnock Lodge, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Lough House, 5 Bedrooms

Bed Count 5 King Beds Maximum Occupancy 10 Max

Heron Lodge, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Chiffchaff Lodge, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Buzzard Lodge, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Egret Lodge, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at The Tranquil Otter, you'll be close to Carlisle Castle. Enjoy features like laundry facilities.

  • Free WiFi
  • Amenities include laundry facilities
  • 9 minutes by car from Carlisle Castle and 10 minutes from Tullie House Museum and Gallery
  • Dogs welcome for a fee (restrictions apply)

Property Features

As a guest of The Tranquil Otter, you'll find barbecue grills, a garden, and laundry facilities. The front desk is open around the clock. This 5-star Carlisle lodge is smoke free.

  • 9 guestrooms or units
  • Self-service laundry
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Carlisle Station (9.6 km / 6 mi)

Room Amenities

The Tranquil Otter offers 9 accommodations with DVD players and espresso makers. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. Accommodation at this 5-star lodge has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers. This Carlisle lodge provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Smart television
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (weekly)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 60 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's policy is that only 1 medium size dog is allowed in Buzzard Lodge and Chiffchaff Lodge, and 2 medium size dogs in the rest of the lodges. The price for 1 dog is GBP 40.00 per week and 2 dogs in GBP 60.00 per week.

This property has a strict no music outside policy.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Pets cannot be left unattended

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 60 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-in fee: GBP 30.00 for check-in between 6 PM and 9 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TRANQUIL OTTER Lodge Carlisle
  • TRANQUIL OTTER Lodge
  • TRANQUIL OTTER Carlisle
  • THE TRANQUIL OTTER Lodge
  • THE TRANQUIL OTTER Carlisle
  • THE TRANQUIL OTTER Lodge Carlisle

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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