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Omni La Costa Resort & Spa Carlsbad

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Omni La Costa Resort & Spa Carlsbad

Exterior
Junior Studio Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Courtyard
8 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
2100 Costa Del Mar Road, Carlsbad, CA, 92009
  • La Costa Golf Courses - North and South
    ‪13 min walk‬
  • Aviara Golf Club
    ‪4 min drive‬
  • San Diego Botanic Garden
    ‪5 min drive‬
  • Carlsbad, CA (CLD-McClellan-Palomar)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed (Golf View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Golf View)

  • 46 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Golf View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Golf View)

  • 46 sq m
  • Golf view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Resort)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Resort)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Resort)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Resort)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, 2 Queen Beds

View from room

Deluxe Villa, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Villa, 1 King Bed (Studio)

Premier Villa, 1 King Bed (Studio) | Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 1 King Bed (Studio)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed (Studio)

Deluxe Villa, 1 King Bed (Studio) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 King Bed (Studio)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms (2 King Beds, Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms (2 King Beds, Petite Suite)

  • 137 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Villa, 2 Bedrooms

TV, DVD player, ping pong, pay films

Premier Villa, 2 Bedrooms

  • 167 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Villa, 1 Bedroom

TV, DVD player, ping pong, pay films

Premier Villa, 1 Bedroom

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom (Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 Bedroom (Petite Suite)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Villa, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (1 King and 2 Queens)

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite (1 King and 2 Queens)

  • 107 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Villa, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 Bedroom (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 Bedroom (1 King Bed)

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Villa, 2 Bedrooms (Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 2 Bedrooms (Petite Suite)

  • 137 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Villa, 2 Bedrooms (2 King Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms (2 King Beds)

  • 167 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Villa, 2 Bedrooms (1 King Bed & 2 Queens)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms (1 King Bed & 2 Queens)

  • 167 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Villa, 1 King Bed (Petite Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Villa, 1 King Bed (Petite Suite)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom (2 Queen Beds)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Villa, 1 Bedroom (2 Queen Beds)

  • 111 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Studio Suite, 2 Queen Beds

Junior Studio Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Junior Studio Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Junior Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (1 King Bed)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Resort)

Suite, 2 Queen Beds (Resort) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds (Resort)

  • 79 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Omni La Costa Resort & Spa Carlsbad

Tuscan-style Carlsbad resort in La Costa with 4 restaurants
Along with 4 restaurants, this smoke-free resort has 8 outdoor pools and a full-service spa. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a golf course, free water park access and 4 poolside bars are on-site.
Omni La Costa Resort & Spa Carlsbad offers 607 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with waterslides. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, Access to hot tub and a sauna.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 21 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 43 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Omni La Costa Resort & Spa Carlsbad. During your stay, you'll be within walking distance of La Costa Golf Courses - North and South. Features include free WiFi in public areas and a free beach shuttle, plus 8 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with golf course views, stop by Bar Traza, one of the property's 4 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 8 outdoor pools
  • Indulge with aromatherapy, Thai massages or detox wraps at the spa
  • Services include babysitting, free food shopping service and a children's club
  • On-site recreation includes a golf course, 12 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the helpful staff
  • 7 minutes by car from Moonlight State Beach and 7 minutes from Carlsbad Premium Outlets
  • Free beach shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Omni La Costa Resort & Spa Carlsbad offers its guests a full-service spa, a golf course, a complimentary water park, and 8 outdoor swimming pools. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 46 meeting rooms, and limo/town car service are available. Event space at this resort measures 110000 square feet (10219 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Omni La Costa Resort & Spa Carlsbad. For a fee, parking is available.

This 4-star Carlsbad resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Bar Traza – Overlooking the golf course, this bar serves brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Edge Bar – On-site bar. Open daily.
Bobs Steak and Chop House – This steakhouse specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open selected days.
Marketplace – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
VUE – Overlooking the golf course, this café serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured parking on site (USD 40 per day; includes in/out privileges)
  • Secured valet parking on site (USD 65 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 35 to 59 for adults and USD 15 to 24 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 poolside bars
  • 4 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Traza
  • Bobs Steak and Chop House
  • Edge Bar
  • Marketplace
  • VUE

Things to do

  • 12 outdoor tennis courts
  • 18-hole golf course
  • 8 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (110,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 43 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Pay films
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Resort fee: USD 50.94 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Health club access
  • In-room coffee
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 35 to 59 for adults and USD 15 to 24 for children
  • Secured self-parking fee: USD 40 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Costa Resort
Omni Costa
Omni Costa Carlsbad
Omni Costa Resort
Omni Costa Resort Carlsbad
La Costa Carlsbad
La Costa Hotel Carlsbad
La Costa Resort And Spa
Omni La Costa Resort Spa
Omni La Costa Resort Spa
Omni Costa & Carlsbad Carlsbad
Omni La Costa Resort Spa Carlsbad
Omni La Costa Resort & Spa Carlsbad Resort
Omni La Costa Resort & Spa Carlsbad Carlsbad
Omni La Costa Resort & Spa Carlsbad Resort Carlsbad

Omni La Costa Resort & Spa Carlsbad Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1000 reviews" "
Rating 8 - Good. 205 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 82 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Stayed 3 nights in Sep 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is both friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Bentley

Stayed 2 nights in Sep 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was roomy and very comfortable. Large bathtub and separate shower. The safe was not working. Did not order room service. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Niki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool. Lots of slide options for kids. Kid friendly. Room are spacious
Stayed 1 night in Sep 2024

8/10 Good

vishal

Liked: Cleanliness, property conditions & facilities
Sports facilities are great. Not as welcoming at pool, golf pro shop, or cafe. Tennis shop and the reptile show had great service/offered an amazing experience for all
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 3 nights in Aug 2024

2/10 Terrible

ian, tolleson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Noel

Travelled with family and small children
Honestly, I was disappointed in my stay at Omni La Costa. It just is not up to the standard that it used to be. The bed was extremely uncomfortable for a 4-star hotel. The level of service and amenities is not up to a 4-star hotel standard. Also...beware that they will charge you $58 per night for valet automatically. Then if you decide to self-park for $40 per night (which you pay upon each exit), you will have to call in to correct your bill and remove the valet charge. This means that you have to ASK to not be double-billed for parking. $40 for self-parking for a suburban located hotel is an astronomical price. It's not a space-constrained urban hotel which would justify the cost. Note that this is ON TOP OF a $45 "resort fee". Will not stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely go back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet elegant and the staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Jaleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best resorts in southern california
Stayed 2 nights in Aug 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
When we arrived we were told there was an issue with their system transferring our reservation from their PMB into their system. We waited over 45 minutss. After this time we were told that the mistake resulted in they had no rooms for us. After going online and seeing rooms available she magically found 1 king bed room (we had booked a 2 bed suite) but had no rooms for our next night. When i showed her online showed they had rooms she magically found a room the next night but id have to move out of my room at 11 and check back in to a new room the next day and have no room for 5 hours. After two hours of this and being lied to by management we left and will never come back. This would habe been our 5th stay at the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel, and I must say, it exceeded my expectations in every way. The experience was truly top-notch. In addition to the cleanliness, the hotel's facilities were impressive. The dining options were excellent, with a wide variety of delicious dishes served in a clean and inviting setting. The staff across the hotel were consistently friendly, professional, and eager to assist with any request. Overall, if you're looking for a hotel that offers top-notch service and an exceptionally clean environment, this place is a fantastic choice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aiden

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you ask me, this hotel is NOT worth your money. I stayed one night with my family and played golf at the site. 1. severely overpriced - hotel room was ok. Clean, Had things I needed, but quite small and nothing special about it. It's not worth well over $500 though. - They charged me $380 for a round of golf. Yet I wasn't even allowed to go on the fairway with my cart except 3 holes. I'll explain below more. 2. Finding the proper building to check in - Their property is quite large with scattered villas and other buildings. There was no sign visible from my direction that points to front desk. So I looped around here and there and then found the sign pointing to front desk and lobby. Well it was facing the opposite way of the street that people enter. No wonder I couldn't find it. Such a simple thing to make it right but well.. I don't know what to say. When I complained about it to valet boys and front desk, they didn't admit it but I could tell they already got more than enough complaints. 3. Check in - check in was at 4pm. So I arrived 30 minutes before. The room wasn't even cleaned. They checked me in 4:15pm. 4pm is already quite late check in and they can't even make it in time. Shame on them. 4. golf - They claim world class golf course. Well the course was managed well. Staff were nice enough. - For the price I paid, I expect more convenience and less disappointments. Only after they checked me in and gave me a cart, they told me no cart's allowed on fairway.
Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tom

Liked: Room comfort
Upgrade was a downgrade.
We booked at King resort room. We were “upgraded”, but ended up in the worst location in the resort.
Stayed 1 night in Aug 2024