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Bastión Luxury Hotel

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bastión Luxury Hotel

Terrace/patio
Luxury Suite | Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Children’s area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Pool
  • Spa
  • Breakfast included

Explore the area

Map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Santo Toribio Church
    1 min walk
  • House of Gabriel Garcia Marquez
    3 min walk
  • Walls of Cartagena
    4 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Ground Floor

Deluxe Room, Ground Floor | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, Ground Floor

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, desk, blackout curtains

Premium Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Double Beds

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds, Ground Floor

Standard Twin Room, 2 Double Beds, Ground Floor | Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Double Beds, Ground Floor

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Ground Floor

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Ground Floor

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, Ground Floor

Classic Suite, Ground Floor | Jetted bathtub

Classic Suite, Ground Floor

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Ground Floor

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, Ground Floor

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bastión Luxury Hotel

Luxury Cartagena hotel in Cartagena Walled City with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with a safe and complimentary dressing gowns. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Santo Toribio Church and 4 minutes on foot from Walls of Cartagena
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
Bastión Luxury Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 983 reviews" "
Rating 8 - Good. 136 out of 983 reviews" "
Rating 6 - Okay. 29 out of 983 reviews" "
Rating 4 - Poor. 12 out of 983 reviews" "
Rating 2 - Terrible. 10 out of 983 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hugo

Stayed 5 nights in Aug 2024

8/10 Good

Isabella, London

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My husband and I stayed here given that we had previously celebrated our pre-wedsibg cocktail a couple of years ago in their rooftop. *Negative* I mentioned that we has chosen the hotel to celebrate our anniversary prior to arrival and also twice to the General Manager and also the concierge and I didnt even get a note in my bedroom, a chocolate or any anything… they didnt even offer a romantic dinner setting for us to book (bare in mind that in Colombia, September is the love and frienship month, hence hotels offer this). They have a small gym with a treadmill, an elliptical and a bike. The treadmill was not working and the overall equipment was old Could improve the control on the access to the rooftop (who can be there. Eg. Locals with hotel guests). *Positive* Food and restaurant bar service was superb. Kudos to Jorge and Kevin for always having a smile. Location is also one of the best ones in the old town. Super central and pne of the safest streets Swimming pool is very nice and the hotel is never packed
Stayed 3 nights in Sep 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
su personal muy amable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10. The staff are amazing. Make sure you get Jorge to make you a mean margarita! The location is prime and there’s plenty of awesome spots to dine/roam around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Liliana, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastión hotel is an amazing property! Room was large, comfortable bed, spacious shower. Staff was very friendly and helpful. Breakfast spread was magnificent and delicious!
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing stay. The staff was friendly and helpful. Jhordan was attentive with booking our tour and our dinner reservations. I would recommend this hotel to friends and family.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
In general the service is excellent, the staff is wonderful, Mr. Jorge at the pool is special, his professionalism and service are special, I would definitely repeat my stay there.
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff is very friendly and helpful. Except for the security guard at the door looking at me as if I didn't belong in the hotel and actually asking if I was a guest the first night I was there every thing was great. Breakfast was excellent.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and location was great too. Was very near the main market with many restaurants and shops nearby
Stayed 3 nights in Aug 2024

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, beautiful hotel but somewhat outdated as there was poor wifi connection and elevators continuing to brake or be slow. Also because the main lobby is open to the outdoors, it gets extremely hot and humid there. Breakfast was lovely but they need more indoor dining space.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien, sin embargo en la habitación por ser piso de madera en la madrugada se pusieron a hacer ruido de muebles y no se pudo descansar placenteramente. Todo lo demás 10/10
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Great location within the walled city. A stones throw from some of the best restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God service and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Fernando

Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have used during my travels. The hotel had an old colonial feel that mixed traditional and modern. The rooms were gorgeous (traditional beds and high ceilings). The best hotel breakfast of all time - the fresh fruit was such a nice start to the day. Finally, the service team and staff was incredible. When I return to Cartagena, I will definitely use this hotel.
Stayed 3 nights in Jul 2024

4/10 Poor

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ultima noche no pude dormir ya que entro una aroma de Pintura por los ductos del aire tuve que apagar el aire aun asi era mucho el aroma, estuve mareado por los 2 siguientes idas, les comente a las perosnas del front Desk y si me dijeor que habia sido pintura ya que habian pintaod el lino yh se les escapo el aroma por los ductos.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff con una excelente atención personalizada. Atentos a las necesidades de mi acompañante con una lesión, en todo momento dispuestos a apoyar. La habitación cómoda, acogedora.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sukaina, Jamaica

Stayed 4 nights in Jul 2024

10/10 Excellent

Moreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay at this hotel. The on-site restaurant had great food that was actually really tasty And affordable. I got a spa massage and the masseuse did an amazing job. The rooms were always kept clean, and the staff is always very friendly. I would definitely recommend this hotel because it's conveniently located to everything inside the wall city
Stayed 4 nights in Jul 2024

10/10 Excellent

Martin, Sherman

Stayed 2 nights in Jul 2024

10/10 Excellent

Afeeza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the long and tired some travelling and the hassling at immigration we need this hotel to survive. Our stay was amazing and the staff was incredible professional, courteous, helpful and always pleasant !
Stayed 4 nights in Jul 2024

10/10 Excellent

Salma, Miami lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !!!
Stayed 4 nights in Jun 2024