Casa Pestagua Relais Châteaux

4.5 star property
VIP Access

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout curtains
Restaurant
Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout curtains
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Palace of the Inquisition Cartagena Historical Museum
    ‪2 min walk‬
  • Walls of Cartagena
    ‪2 min walk‬
  • Bolivar Square
    ‪3 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite (Madariaga)

  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Casa Pestagua Relais Châteaux

Colonial Cartagena hotel in Cartagena Walled City with free breakfast
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and concierge services are on-site.
Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Casa Pestagua Relais Châteaux. During your stay, you're just a quick walk from Clock Tower. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include supervised childcare, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 2-minute drive from Clock Tower and 12 minutes from Bocagrande Beach
  • Airport shuttle service available for a fee
Casa Pestagua Relais Châteaux offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Pestagua Relais Châteaux. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Casa Pestagua Relais Châteaux was completed in March 2023.

This 4.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.
Casa Pestagua Relais Châteaux has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run films
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Pestagua Relais Châteaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Casa Pestagua Relais Châteaux offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 213 out of 253 reviews" "
Rating 8 - Good. 23 out of 253 reviews" "
Rating 6 - Okay. 11 out of 253 reviews" "
Rating 4 - Poor. 3 out of 253 reviews" "
Rating 2 - Terrible. 3 out of 253 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pierpaolo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joy Antonelle, Glastonbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough wonderful things about Casa Pestagua in Cartagena’s Walled City. It was a beautiful hotel in the heart of the Walled City, just one or two blocks away from all the major historic sites. On their street were also the best restaurants and nice shops. But most of all, the absolute best part about Casa Pestagua is her staff. I’m just 3 days off being there, we were greeting everyone by their first names because they likewise always greeted us by name and with full genuine smiles. Thank you Katherine, Nuris, Brando, Leo, David, Carlo, Caroll, Hernan and Diocelin. You made our short trip to Cartagena truly memorable. Hope to see you again soon, even if we forgot to “pat Hertrudes on the back” 😜
Stayed 3 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!
Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Experience Ever
I have no words to express my experience in this hotel. This is the best example what an excellent customer service is. I have been many times in Cartagena and never been to a place like this. Food, Location, Service, Everything was impecable. I would like to highlight the amazing team who took care of me, Katherine the team leader, as well as Caroline the host. Amanda the bartender, Leo the concierge, David the captain, and German. And my waitresses Diocelin, Ivón, and Yenifer. They will guarantee as well as the rest of the team to make your vacations the most beautiful experience ever.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jun 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024

10/10 Excellent

Aleida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024

10/10 Excellent

Aleida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!!
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic and charming with a wonderful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pinchas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 star truly…
Stayed 3 nights in Apr 2024

10/10 Excellent

Janeisi, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ONLY place for me in Cartagena
I really can’t express how much I loved our stay at Casa Pestagua. On our second day, my very hard to please teenage daughter declared, “I give this hotel a 10 out of 10!” The rooms are simply elegant. The hotel is beautiful and charming. However, the true standout is the service. Someone contacted me prior to our arrival to check in on our possible needs and to see if they could be of help with transportation. When we arrived, Katherine and Brandon were OUTSTANDING. I really cannot emphasize that enough. They went above and beyond to make sure we were happy with our rooms and that level of service continued through our trip. From the moment you enter this very special place, you are greeted with a warm smile and a helping hand. The pool in the courtyard was the perfect place to spend the afternoon after being out in the sun all day. They offered complimentary wine and snacks from 5-6 which was an unexpected treat. I am so glad my other plan didn’t work out!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Stayed 2 nights in Mar 2024

10/10 Excellent

farhad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmad, Redondo Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Stayed 3 nights in Feb 2024