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Hilton Cartagena

4.5 star property

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Photo gallery for Hilton Cartagena

Exterior
View from room
Exterior
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • Bocagrande Beach
    ‪9 min walk‬
  • San Felipe de Barajas Castle
    ‪8 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bay View

Superior Suite, 1 King Bed, Bay View | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

49-inch LCD TV with cable channels, TV, MP3 dock

Executive Room, 2 Queen Beds

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Bay View

View from room

Premium Suite, 1 King Bed, Bay View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Parlor)

View from room

Room, 1 King Bed, Accessible, City View (Parlor)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (View)

Premium Room, 1 Queen Bed (View) | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

Suite, 2 Queen Beds (Parlor) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Parlor)

View from room

Suite, 2 Queen Beds (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

View from room

Room, 2 Queen Beds, Corner

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock

Executive Suite, 1 King Bed

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, MP3 dock

Presidential Suite, 1 King Bed

  • 143 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

View from room

Suite, 1 King Bed (Parlor)

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Cartagena

Elegant beach resort and 4 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Hilton Cartagena's 4 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Hilton Cartagena offers 341 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at Las Chivas Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to body scrubs, facials or hot stone massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Bocagrande Beach and 8 minutes from San Felipe de Barajas Castle
  • Pets welcome for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hilton Cartagena, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

This 4.5-star Cartagena resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Las Chivas Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Pizza Al Forno – This family restaurant specialises in pizza. Open daily.
Pool Bar – This poolside bar only serves lunch. Open daily.
Sunset Grill – This beachfront bar specialises in Regional cuisine and only serves lunch. A children's menu is available. Open daily.
Society Lobby Bar – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping centre
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 210000 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 87000 for adults and from COP 43000 for children
  • Fee for in-room wireless Internet: COP 0 per stay (rates may vary)
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 788 out of 1196 reviews
Rating 8 - Good. 260 out of 1196 reviews
Rating 6 - Okay. 88 out of 1196 reviews
Rating 4 - Poor. 29 out of 1196 reviews
Rating 2 - Terrible. 31 out of 1196 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

esperanza

Stayed 4 nights in Dec 2024

10/10 Excellent

Helza A, Exmore

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Staff & service
Centrally located needs facelift..
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location when staying in Cartagena
Stayed 6 nights in Dec 2024

10/10 Excellent

Satoshi, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and safe place. Breakfast menu changed everyday.
Stayed 4 nights in Dec 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, beautiful ocean view room with very comfy beds! 😊 The only down side was the streets near by that got flooded and made it hard to walk around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property! A great first experience in Colombia
Stayed 7 nights in Dec 2024

10/10 Excellent

Shakara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Memorable experience
Stayed 6 nights in Dec 2024

10/10 Excellent

Johanna Marcela Rincon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Official

Stayed 7 nights in Dec 2024

6/10 Okay

mehrdad

Stayed 5 nights in Nov 2024

6/10 Okay

Vivianne, Apopka

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is the second Hilton property I’ve stayed at in the past 4 months, and honestly, Hilton step your game up because to be a beach property is not the best condition. The sink in the bathroom overflowed when the water is running, and rust stains in the shower running down the wall. When we got to the restaurant for breakfast one day at 10:20, they failed to tell us they closed at 10:30 and we were only able to get coffe and a slice of bread because everything else was either gone or they were shutting the station. So I paid forty dollars for a slice of bread and coffee. My housekeeper took my Apple Watch charger. I had used it two days prior and left it in the same place every day, last day I took my watch off the charger to head out to the beach and when I got back it was gone and everything else was in its same place. For the amount of money we paid I’m somewhat disappointed. I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Rolin

Liked: Staff & service, property conditions & facilities
A little bit noisy. Good location just about right distance from down town area
Stayed 8 nights in Dec 2024

8/10 Good

Coriann

Travelled with family
Liked: Amenities
Cold showers
Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cartagena is a magical place! Highly recommended.. The people and staff at the Hilton were super friendly, helpful and lovely people. Hotel is very nice, comfortable rooms, great pool and nice beach access. Transportation to the historic city center via taxi is very affordable and easily accessible. Many travelers say they return often to this hotel and indeed we will too.
Stayed 7 nights in Dec 2024

10/10 Excellent

Erika Gonzalez

Stayed 3 nights in Nov 2024

6/10 Okay

Irina

Stayed 5 nights in Nov 2024

10/10 Excellent

Dan

The property is very clean, and the staff were extremely friendly and accommodating
Stayed 14 nights in Dec 2024

8/10 Good

DURAID

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great breakfast
Stayed 7 nights in Nov 2024

8/10 Good

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was alright, the facility was pretty boring, no music at the pools or any type of entertainment.
Stayed 4 nights in Dec 2024

10/10 Excellent

ipek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo Zumaeta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 5 nights in Dec 2024

8/10 Good

LATONYA R, Pittsburgh

Travelled with group
Liked: Staff & service
This was ok, just at then end of the peninsula. Missed out on a lot of things.. Cool place though
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica Nicole, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great five day stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024