Hotel Boutique Casa Isabel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Casa Isabel

Habitacion Deluxe | Terrace/patio
Front of property
Habitacion Superior | Premium bedding, minibar, in-room safe, desk
Pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Getsemani, Av. El Pedregal No. 29-159, Cartagena, Bolivar, 130001
  • Plaza de la Trinidad
    8 min walk
  • Cartagena de Indias Convention Center
    9 min walk
  • Walls of Cartagena
    11 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    13 min drive

Room options

Habitacion Deluxe

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Habitacion Superior

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Habitacion Deluxe con vista

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Habitacion Estandar sin ventana

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Habitacion Premium

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Habitacion Estandar con litera o camarot

  • 12 sq m
  • Sleeps 2
  • 1 Double Bunk Bed

Similar properties

About this property

Hotel Boutique Casa Isabel

Lakefront hotel connected to the convention centre in Cartagena with a rooftop terrace
Along with a bar/lounge, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include Access to hot tub, concierge services and dry cleaning.
Hotel Boutique Casa Isabel offers 10 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.
With your stay at Hotel Boutique Casa Isabel, you're connected to the convention centre and just a quick walk from Santisima Trinidad Church. Enjoy features like free WiFi in public areas, plus a bar and a rooftop terrace.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by foot from San Felipe de Barajas Castle and a 4-minute drive from Convent of Santa Cruz de la Popa
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A hot tub, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Boutique Casa Isabel.

Smoking is allowed in designated areas at this 3.5-star Cartagena hotel.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 48-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 50000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Casa Isabel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 25000 per vehicle (return)
  • Late check-out fee: COP 50000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Isabel Cartagena
Boutique Casa Isabel Cartagena
Boutique Casa Isabel
Boutique Casa Isabel Cartagena
Hotel Boutique Casa Isabel Hotel
Hotel Boutique Casa Isabel Cartagena
Hotel Boutique Casa Isabel Hotel Cartagena

Hotel Boutique Casa Isabel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ananta

Stayed 2 nights in Jul 2024

10/10 Excellent

Colin, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal! We were welcomed with juice and pleased staff. They made sure we were accommodated and made our final day in Cartagena relaxing. Great staff, great location and amazing amenities.
Stayed 1 night in Mar 2020

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful and colorful hotel with good location and very nice and helpful staff.
Stayed 2 nights in Dec 2019

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Charming
The room facing the street with a wonderful view is a bit noisy. I was moved at my request and managed well in another room. They tend to be on the cozy side but with a lot of charm. The people working in the hotel are extremely well trained and most helpful. Breakfast is a la carte pretty much and quite good. You get your choice of eating in air conditioned lobby or open wide open roof with a view.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff - great location - loved the rooftop Jacuzzi - only criticism is of the room with bunk beds which is of a much lower standard than other rooms Breakfast on the terrace is most enjoyable
Stayed 3 nights in Mar 2019

6/10 Okay

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy little hotel with several facility issues
Overall, it is a cosy little boutique hotel with pleasant decoration and welcoming character. Although we were not happy at all with the facilities, the staff was so great, friendly, hospitable that compensated for the issues with the facility itself. The hotel and rooms have several issues that you must be aware of. The hotel is on the far edge of Getsemani, almost a kilometre away from the walled historic center and quite a walk in hot and humid weather. I had not realized this when I booked it. I would have preferred to book somewhere closer to the old city but still in Getsmani as it is very nice and less touristy than the walled city. We had booked the room with a view but it was a mistake. The room opens in the upper floor terrace which is an outside sitting area for all guests and also used by some guests for breakfast. So you can understand that the first people who would come for breakfast would wake us up. The rooms, the bathroom and bed are very small, and we kept hitting our feet and knees on the wooden bed rim. The air condition was dripping on our heads and pillow and there was one tiny window looking into the terrace. Right above us was a bar and Jacuzzi which played music in early afternoon so again sleeping during siesta was an issue. Staff and receptionists were absolutely wonderful. Also, we do recognize that the management tried to make the best of what they have, but overall, we felt that we paid too much for this accommodation.

10/10 Excellent

Ana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel close to everything
Loved staying at Hotel Casa Isabel the staff is great thanks to Javier and Adriana and all the people that work there they make you feel like home .This Hotel is not on the center of town is like a 10minutes walk to the center but the Hop on Hop Off stop #4 is right on the corner .We used taxis and we walk to everything.Mind you the weather in Cartagena is HOT AND STICKY and their streets flood very easily .But still Casa Isabel is a Hotel I highly recommend
Stayed 6 nights in Oct 2017

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the area! It was walking distance everything
I always felt safe. Best hotel personnel I've ever encountered. Super friendly, trustworthy and amicable people. I couldn't have picked a better place for our family to stay!
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Nice Hotel but not the surrounding. Nice people and service.

10/10 Excellent

paul, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I have been travling around south america now for the last 2 months, and have been in colombia for the last month, i arrived in cartegena to see what all the fuss was about this place, (and WOW what a place). I prebooked this hotel before i arrived in cartegena, and on my way to the hotel the taxi driver tried to convince me to go to another hotel (same old story with taxi drivers around the world dont trust them) and rightly so because this hotel stands out, after 2 months of travling this hotel and srounding area is simply stunning, the area the people and especially the hotel staff have been soooo accommodating above and beyond my high expectations i cannot recommend this hotel and srounding area enough, Im absolutely in love with this place. Getsemani is very close to la torre de el reloj, castillo san felipe, and there is a plaza full of tourist which is a really nice place, and there is a famous salsa bar called la Habana, this is a trendy and buzzing place full of life if youre looking for a in the moment happening place bubbling with top bars and resturants with special people and a safe environment this is the place for you. after a good night out what other way too chill out than to sit in this hotels roof top jacuzzi and watch the sunset over this stunning place.

10/10 Excellent

Juan

Travelled with family
La vista vale 1 millón de dólares! Simplemente hermoso el fuerte San Felipe!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Servicio
La atención y hospitalidad es su fuerte, bellas instituciones y decoraciones. Bastante como de ubicación con opciones cercas de restaurantes y bares
Stayed 2 nights in Mar 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio - te hacen sentir en casa. El desayuno muy rico.
Stayed 3 nights in Jan 2020

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive problema com minha estadia. Pude ficar apenas 1 das 3 noites reservadas. O hotel me apoiou buscando outro no dia seguinte.
Stayed 3 nights in Nov 2018

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTA ATENCION, BUEN SERVICIO INCREIBLE LUGAR
Stayed 4 nights in Jun 2017

4/10 Poor

JUAN DIEGO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Decepcionante
Elegi el hotel al ver las fotos, pero me decepciono puesto que se trata de una casa habilitada para hotel, eso si, bellamente decorada con un estilo kicht, no me dieron la habitación que contrate, en su lugar me asignaron una habitación en la terraza ubicada en la azotea, con una muy bonita vista pero sin ventilación, el aire acondicionado goteo toda la noche sobre mi cabeza y la habitación termino inundada. Al día siguiente me ofrecieron cambiar de habitación a una de mayor tamaño pero no la tome. Aclaro que la atención del personal fue excelente, tanto Georgina como Avaro se esforzaron al máximo para hacernos sentir bien, pero optamos por buscar un hotel en mejor zona, ya que lo alrededores están muy descuidados y mejores condiciones de habitación, lo cual fue fácil dada la gran oferta de habitaciones centicas y de buen tamaño

8/10 Good

gwen&vincent, palaiseau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une très jolie vue
Un bon sejour passé à la hôtel les plus les chambres au dernier étage ont une vue magnifique sur la lagune et le castillo + un jacuzzi exterieur joli hotel etj olies chambres grandes personnel à l écoute et nous ayant aide pour toutes les demarches bon petits déjeuners les moins petits déjeuner lents chambres un peu sonores hôtel récent paraissant parfois hésitant sur l organisation