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Hotel Capilla del Mar

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Reception
Reception
Junior Suite, Balcony, Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪7 min walk‬
  • El Laguito Beach
    ‪16 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Balcony, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Capilla del Mar

Salt air and outdoor pool, near Rio Cartagena Casino
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room.
Hotel Capilla del Mar offers 202 accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Hotel Capilla del Mar. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine with ocean views at RESTURANTE DEL BUFFET, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the breakfast
  • Steps from Bocagrande Beach and 7 minutes on foot from Rio Cartagena Casino
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee.

This Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
RESTURANTE DEL BUFFET – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
RESTAURANTE SAN MARINO – Overlooking the ocean, this restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • RESTAURANTE SAN MARINO
  • RESTURANTE DEL BUFFET

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Capilla del Mar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 959 reviews" "
Rating 8 - Good. 322 out of 959 reviews" "
Rating 6 - Okay. 76 out of 959 reviews" "
Rating 4 - Poor. 23 out of 959 reviews" "
Rating 2 - Terrible. 15 out of 959 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Barry A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room with an awesome view of the sea. One thing I thought was petty, there was a coffee machine in the room but you had to buy the coffee at an inflated price !
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bell hop service, check in was long and they would not let us check in early. Laundry prices were outrageous & the morning buffet was very bland. Hotel is nice, but joining room walls are very thin so you can hear everything of your neighbors
Stayed 6 nights in Aug 2024

10/10 Excellent

juilo

Stayed 5 nights in Oct 2024

10/10 Excellent

juilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I booked well in advance of my stay. The hotel was not able to give me the room I had reserved and the alternative room they suggested was too small for 4 people. They did not offer any option until late the second day after I had our family settled in the room first given to us. No effort was given to me to reimburse me for the difference in room costs. The hotel was nice and clean but I was left with a bit of a bad taste from the service regarding the room situation. Disappointed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

GRAVIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trusted staff. Safe. Had own beach area. Good coffee shop
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley, Corona

Stayed 6 nights in Aug 2024

10/10 Excellent

Rubince, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Oct 2024

8/10 Good

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Arie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay! The only issue we had was the balcony door- not smooth and a lil stuck sometimes.
Stayed 4 nights in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was honestly one of the best hotels my family and I have ever been to. The staff were so caring and always welcoming. The breakfast that was included was delicious and very typical in Colombia. The street that this hotel is in is perfect everything is at walking distance and all the locals are very helpful is your are lost. 10/10 experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the room had a large table that made it easy to accommodate all our belongings. The sink was outside the bathroom which allow my wife to start getting ready while I was showering. The only surprise was that I made two local phone calls and they charged me 7900 pesos which was a surprise. The phone calls lasted 30 seconds. The view was nice. We could see the ocean and the room had a nice balcony. The hotel provides towels to go to the beach. And there are a lot of options to eat around these areas. The breakfast at the hotel was decent. The last day they let me stay late due to a VIP status with Expedia. But overall, the location and the size of the rooms made this hotel my favorite out of the two I used during my vacation in Cartgena.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz, Miami

Stayed 3 nights in Aug 2024

6/10 Okay

Andres

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Vufhh
Stayed 2 nights in Aug 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day The room service was good but needs to improve cleaning in the bathroom and floor During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement the city is dirty garbage on the streets and beaches but still need improvement
Stayed 8 nights in Aug 2024

10/10 Excellent

Jason Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took the time to listen to how to make my stay more comfortable being a American coming to a 3rd world country can be a little scary sometimes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location and the staff was excellent.
Stayed 5 nights in Apr 2024