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Hotel Casa Alpha

3.0 star property

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Staircase
Triple Room | In-room safe, desk, iron/ironing board, free WiFi
Superior Suite, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi
Deluxe Double or Twin Room, 1 Bedroom | View from room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 69 No. 5- 38, Centro Historico, Calle Estanco Aguardiente 5-38, Cartagena, 130001
  • Walls of Cartagena
    ‪2 min walk‬
  • Clock Tower
    ‪6 min walk‬
  • Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, 1 Bedroom

  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed OR 2 Single Beds

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Interior

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About this property

Hotel Casa Alpha

Hotel with free breakfast, steps from Walls of Cartagena
Dry cleaning, a 24-hour front desk and tour/ticket assistance are available at this hotel. Free full breakfast and free WiFi in public areas are also provided.
Hotel Casa Alpha offers 10 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Casa Alpha, you're just a quick walk from Walls of Cartagena. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free full breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Walls of Cartagena and 6 minutes on foot from Clock Tower
  • Airport shuttle service available
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Casa Alpha also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport shuttle available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 10 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Casa Alpha Cartagena
Casa Alpha Cartagena
Casa Alpha
Hotel Casa Alpha Hotel
Hotel Casa Alpha Cartagena
Hotel Casa Alpha Hotel Cartagena

Hotel Casa Alpha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The plumbing had problems, there was no window in our room and the staff didn't wake us on time for our flight. But the worst problem, and this was Expedia's fault, is that the address was wrong (street) on the Expedia website. The cab driver took us on a half hour ride trying to find it.
Stayed 1 night in Dec 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En ascenso
Casa Alpha mejora año tras año. Llevo 3 años hospedándome en este hotel y siempre veo un aumento en la calidad. Para aquellos que vamos al Hay Festival es la mejor opción, por precio y ubicación.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Localização e atendimento dos funcionários excelentes. Café da manhã com opções pré definidas e pode ser repetido. Quarto com água quente e frigobar. Roupa de cama nao me pareceu tão limpa.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
La amabilidad y calidez de su personal. Siempre dispuestos a atender las necesidades de los viajeros Es la segunda vez que me alojo en casa Alpha y sin dudas regresaria
Stayed 6 nights in May 2019

8/10 Good

juliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo beneficio
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia en Cartagena
Hemos pasado una exelente estadia en Cartagena. Estuvimos muy bien acojidos en el hotel Casa Alpha. Todo super bien.
Stayed 4 nights in Apr 2019

6/10 Okay

Ivan, Brasilia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Falta porta no banheiro (chuveiro) que é dividido do restante do quarto apenas por uma cortina.
Stayed 6 nights in Nov 2018

10/10 Excellent

ETHIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização e custo benefício
Hotel limpo, silencioso, muito bem localizado, funcionários muito cordiais e sempre dispostos a ajudar. Cama confortável, ducha boa. Ótimo custo benefício. Só não consegui usar o secador de cabelos pois estava emprestado a outro hotel. Por ser um item barato sugiro que o hotel tenha mais de um.
Stayed 3 nights in Nov 2018

8/10 Good

Ronald, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto dava a impressão de ainda estar em montagem: sem criados-mudos nem cabeceira da cama. A água do chuveiro era fria (o que não é grande problema em Cartagena). O box era enorme, com o chuveiro em uma extremidade, perto demais da parede. O local do café da manhã era aberto às intempéries, o que foi um problema numa manhã de chuva. Achamos que a maçaneta da porta estava emperrada até descobrirmos que ela abria para cima (!). A impressão geral foi de boa intenção, mas execução improvisada e amadora. Limpeza impecável.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno!
Por sobre todas las cosas, la calidez de sus dueños y la amabilidad de todo el personal.
Stayed 6 nights in Sep 2018

6/10 Okay

Carlos, Quito, Ecuador

Liked: Staff & service
Stayed 1 night in Sep 2018

6/10 Okay

Ivan

Local muito agradável
A localização é excelente. As pessoas que lá trabalham são extremamente solicitas e educadas. O hotel é muito limpo e está sendo ampliado. O que pecou foi o café da manhã muito espartano, o quarto também é muito pequeno e a água do chuveiro com muito pouca pressão.
Stayed 1 night in Sep 2018

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recomendable
Bonito hotel en casco histórico cercano a todo.
Stayed 1 night in Aug 2018

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremamente satisfeito
Funcionários muito gentis. Chegamos as 11:30, check-in apenas as 15hs, mas imediatamente permitiram nossa entrada no quarto. No dia do check-out como o hotel estava cheio, não foi possível fazer o late check-out, então deixamos as malas na recepção e fomos passear por Cartagena. Ao retornar, no começo da tarde, o hotel ofereceu um banheiro para que tomassemos um banho antes de ir ao aeroporto, o que é muito importante em Cartagena, devido as altas temperaturas.
Stayed 3 nights in Jul 2018