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Hotel Dorado Plaza Calle del Arsenal

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Dorado Plaza Calle del Arsenal

Outdoor spa tub
View from property
Luxury Room, Balcony | In-room safe, individually decorated, individually furnished, free WiFi
Interior detail
Fridge, microwave, dishwasher, blender

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Del Arsenal #10 - 57, Getsemani, Cartagena
  • Cartagena de Indias Convention Center
    4 min walk
  • Plaza de la Trinidad
    4 min walk
  • Casa del Marques de Premio Real
    10 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    15 min drive

Room options

View all photos for Luxury Room, Balcony

Luxury Room, Balcony | In-room safe, individually decorated, individually furnished, free WiFi

Luxury Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, free WiFi

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, individually decorated, individually furnished, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Room, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Dorado Plaza Centro Histórico

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.8 out of 5, Good, (475)
The price is €81
for 1 night
5 Jan - 6 Jan
Hotel Dorado Plaza Centro Histórico

About this property

Hotel Dorado Plaza Calle del Arsenal

Lakefront guesthouse connected to the convention centre in Cartagena Walled City with a 24-hour front desk
Laundry facilities, a 24-hour front desk and a front desk safe are available at this guesthouse. WiFi in public areas is free.
Hotel Dorado Plaza Calle del Arsenal offers 8 accommodations with a safe and shared/communal kitchens. Each accommodation is individually furnished and decorated. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 50-inch LED televisions come with cable channels. Housekeeping is provided on a daily basis.

With your stay at Hotel Dorado Plaza Calle del Arsenal, you're connected to the convention centre and just a quick walk from Cartagena Fishing Club. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe and laundry facilities
  • Just a 1-minute drive from Clock Tower and 8 minutes from Bocagrande Beach
As a guest of Hotel Dorado Plaza Calle del Arsenal, you'll find laundry facilities and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3.5-star Cartagena guest house.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Stereo

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dorado Plaza Calle del Arsenal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 87579

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Arsenal
Hotel Casa Arsenal Cartagena
Casa Arsenal Cartagena
Casa Arsenal
Hotel Casa del Arsenal
Dorado Plaza Calle Del Arsenal
Hotel Dorado Plaza Calle del Arsenal Cartagena
Hotel Dorado Plaza Calle del Arsenal Guesthouse
Hotel Dorado Plaza Calle del Arsenal Guesthouse Cartagena

Hotel Dorado Plaza Calle del Arsenal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 86 reviews" "
Rating 8 - Good. 21 out of 86 reviews" "
Rating 6 - Okay. 6 out of 86 reviews" "
Rating 4 - Poor. 9 out of 86 reviews" "
Rating 2 - Terrible. 10 out of 86 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Odette Manon, Atenas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, small scale hotel in a historical style, waterfront, within walking distance of the historic town and Getsemani. Nice terraces (3), including one with a jacuzzi. Excellent, welcoming and capable staff. Well appointed rooms, very clean. Great breakfast on a communal table, to share with other travelers. I was made to feel at home during my stay (June 18-25) and as a solo female traveler, I felt very safe and well taken care off. The only down sides are the club next door and the amount of traffic (especially the party buses and party boats in the evening), but a pair of ear plugs takes care of that.
Stayed 7 nights in Jun 2024

10/10 Excellent

Breona

Liked: Cleanliness, room comfort
Great stay
I had a wonderful stay. As a solo traveler the staff made sure all needs and services were met and they were very friendly. The food was amazing too. Had a nice view from the lounging areas in the place. I liked that the location was very local to common areas and felt safe as well. Only downside there were a lot of bugs (bug spray solved the problem) that came from the bathroom window and I didn’t have hot water in the shower for the first 2 days
Stayed 3 nights in Jun 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel - no elevator. Steep stairs. But beautifully decorated.
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Getsemani
The breakfast here is amazing! And the customer service was wonderful throughout the entire trip. Please note, the hotel shares a wall with a popular nightclub and is on the main route for the party buses. It was a little loud but nothing we couldn't sleep through. Also nothing, this has the perfect location in the city - less than 10 min walk to the walled city and where the tours depart. It is directly across the street from the water. We only used a taxi once (aside from airport transfer) which was to get to Bocagrande. Otherwise, you simply cannot ask for a better location!!!
Stayed 6 nights in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, with very friendly staff. Situated next to a night club so be careful if you are a light sleeper
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Property conditions & facilities, room comfort
Nice stay. Friendly people.
Nice local spot with a rooftop spa and a good breakfast.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leon

Stayed 4 nights in Aug 2023

2/10 Terrible

Bhasker

Travelled with group
Liked: Staff & service
Noisy, disco next door, playing music till 4 am every day

10/10 Excellent

Sai Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and patient enough to use translators while engaging in conversations since I don’t know Spanish.
Stayed 6 nights in Apr 2023

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but it’s enough for me to come back. Everyone is very attentive, big attention on details. Its hands down the best ‘homey’ breakfast of any of the 7 hotels I’ve stayed in Cartagena.
Stayed 1 night in Jul 2022

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very well. It is a super place to stay when visiting Cartagena.
Stayed 3 nights in Apr 2022

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within easy walking to the conference center and the old city. Looking over Cartagena bay with sailboats passing by. Very clean, extremely friendly staff, catering to special requests for breakfast. Beautiful terrace off the upstairs hall with views of the bay.
Stayed 3 nights in Mar 2022

6/10 Okay

Abdelmajid, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property and the stuff but don't like the location. The property is near a loud nightclub. The nightclub opens until 3 am in morning.
Stayed 4 nights in Mar 2022

10/10 Excellent

Lulu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place felt like home, the staff was wonderful and very helpful, Candelaria made sure our room was always clean and our breakfast was ready every morning. William was very attentive too. If I come back to Cartagena I would stay here again.
Stayed 4 nights in Feb 2022

4/10 Poor

Boris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, not clean, terrible noise from the street club, noisy air conditioning, non guest friendly. Booked for 4 night - left after 2 and was not granted a refund. Do not recommend!
Stayed 4 nights in Jan 2022

2/10 Terrible

Rooshan A, lynbrook

Stayed 3 nights in Dec 2021

10/10 Excellent

Jaime A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Senor Martin cuello y la señora Candelaria son unas Hermosas personas las cuales en Los pocos días que llegue ha estar hospedado en ese Hermoso hotel Me brindaron Cariño Amor Afecto como Nunca en la Vida había sentido El servicio Es Eccelente . La limpieza Eccelente y Lo Mejor de Todo Que hacen Que Tesientas como en tu propia casa Y En Familia Enverdad una experiencia Única. En hotel : El Dorado plaza calle del Arsenal # 10-57 las personas son Muy Amables y Muy Respetuosas y muy cariñosas verdaderamente. Un servicio 5 estrellas. Definitivamente Regresaré ha Hospedarme en ese Hotel claro que si !
Stayed 7 nights in Dec 2021

10/10 Excellent

jose, Houston Texas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience on my 7 days in Cartagena at this Hotel. I felt like I was a home visiting family members. They took care of my like I was was special. They listen and had a great conversation and were so friendly at all times. The cleaning staff lady was loving and caring like a Mother cooking breakfast for us every morning. So special her name is Candelaria, what a beautiful loving soul. She remains in my heart. The administration gentleman was so kind and nice. I am so happy I met them . I will return for sure this Hotel.
Stayed 7 nights in Jan 2021

4/10 Poor

Natalia, New Jersey

Liked: Cleanliness
Disliked: Staff & service, amenities
My hotel room had a lot of street noise, even before the night club next door opens and plays music till 1:00 am. I wasn’t shown the property and found out 3 days later about the rooftop jacuzzi with an amazing view. Is nice because is near everything, beautiful bay view, but the windows are tiny! The rooms are old, tv only works with basic cable, ac constantly stops working. It was an ok one time experience, but definitely not one to come back to.
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, staff muy servicial. Si no puede subir escaleras debe revisar si le resecan la habitación de primer piso o segundo que las escaleras son cortas. A pesar de estar en zona de ruido no molesta para dormir. Volveré.
Stayed 1 night in Feb 2020

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just far and close enough
This was a great location to stay in Cartagena. It’s just outside the walled city, but so easy and close to get to. I liked the vibe here. Beautiful graffiti and streets to wander down and take pics. I also appreciated that my room had an excellent working ac unit and hot water. Great value for the price.
Stayed 3 nights in Nov 2019

4/10 Poor

Oliver, Miami

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The frondesk lady was very nice but I did reserve a room for me and my girl friend they give me a separated bed in the room but the room was under the roof with no elevator and the stair are not safe the get access . Any way they change me to an other hotel that was with a lower class bedroom .I think I get rip off for what I did pay .
Stayed 1 night in Oct 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay stay was fantastic!!!! Hotel is clean, cozy, comfy, and has a good vibe. I had the most delicious breakfast in the morning made right in front of me with fresh ingredients !!! Great personnel, helpful, flexible. Great location, close to everything. I felt like home;) Highly recommended.
Stayed 1 night in Jul 2019