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Hotel Dorado Plaza Centro Histórico

3.0 star property

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Photo gallery for Hotel Dorado Plaza Centro Histórico

Interior entrance
Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Reception
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Carrera 9 31-72, Barrio Getsemani, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Walls of Cartagena
    ‪10 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Room

  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room

Superior Room | Desk, laptop workspace, free WiFi, bed sheets

Superior Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room Standard With Internal View

Lobby

Room Standard With Internal View

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room Superior With View

Desk, laptop workspace, free WiFi, bed sheets

Room Superior With View

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Hotel Dorado Plaza Centro Histórico

Hotel with a 24-hour front desk, a short walk to Clock Tower
A restaurant, concierge services and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a porter/bellboy are on-site.
Hotel Dorado Plaza Centro Histórico offers 55 air-conditioned accommodations, with free toiletries. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Dorado Plaza Centro Histórico. During your stay, you're just a quick walk from Clock Tower. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy local cuisine while dining at Restaurante
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center
There's a restaurant on site. Public spaces have free WiFi. Hotel Dorado Plaza Centro Histórico also features tour/ticket assistance, concierge services, and room service (during limited hours). You'll have access to the indoor pool at a partner property.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.
Restaurante – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: COP 18,000 for adults and COP 12,000 for children
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Indoor pool (guest access)
  • Stereo
  • TV in common areas

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dorado Plaza Centro Histórico

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 18000 for adults and from COP 12000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Felipe Plaza
Hotel San Felipe Plaza Cartagena
San Felipe Plaza
San Felipe Plaza Cartagena
Hotel San Felipe Plaza
Dorado Plaza Centro Historico
Hotel Dorado Plaza Centro Histórico Hotel
Hotel Dorado Plaza Centro Histórico Cartagena
Hotel Dorado Plaza Centro Histórico Hotel Cartagena

Hotel Dorado Plaza Centro Histórico Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 165 out of 483 reviews
Rating 8 - Good. 158 out of 483 reviews
Rating 6 - Okay. 89 out of 483 reviews
Rating 4 - Poor. 32 out of 483 reviews
Rating 2 - Terrible. 39 out of 483 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Madan

Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Excelentemente ubicado, a 2 cuadras de la ciudad amurallada y a 2 de Getsemani. Sin embargo, una del staff (no Rodolfo, que fue súper amable y nos brindó toda la información que necesitábamos en todo momento) hacía todo de mala gana y lento. Durante mi estadía experimenté lo siguiente: - un día entero no funcionó el WiFi, - el baño del lobby estuvo fuera de servicio todos los días, - un día quisimos tomar jugo y pedimos en el lobby. Nos dijeron que no tenían. Entonces pensé en comprar limones afuera y prepararlo yo mismo, por lo que si me podrían prestar la licuadora, cosa que tampoco quisieron. Finalmente quise al menos exprimirlos y para eso que por favor me den una jarra. TAMPOCO quisieron darme una jarra. - La penúltima noche comenzó a gotear (más bien chorrear) el aire y tuvieron que repararlo. - La última noche el aire comenzó nuevamente a gotear, luego a hacer un ruido infernal, por lo que tuvieron que cambiarnos de habitación, donde OH, SORPRESA, había una jarra a disposición (después me enteré que en varias piezas había, solo no quisieron dármela a mi, o lo que yo sospecho, la del staff para no levantarse y caminar unos pasos, ni se molestó). En resumen: excelente ubicación, infraestructura debe mejorar bastante, pésimo staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Historic District
Very spacious room, nice size bed and good breakfast
Stayed 6 nights in Sep 2024

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. In a good location near the center. Rooms were good. Room had no hot water. Overall I was happy with my stay.
Stayed 3 nights in Mar 2024

2/10 Terrible

Kenneth

Travelled with group
Disliked: Cleanliness, staff & service
Customer service
Stayed 4 nights in Feb 2024

4/10 Poor

Osvaldo

Stayed 2 nights in Feb 2024

6/10 Okay

Yakelin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. Overall the property is old because is in the middle of the Historic Center. Location is great, walking distance to the majority of the touristic areas. The standard rooms DONT include hot water in the shower, only the supreme rooms or by request. I didn't know that and had to take cold shower :( The manager offered me another room but I didn’t want to pack again just for 1 day.
Stayed 2 nights in Jan 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very accommodating and professional.
Stayed 3 nights in Jan 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive charges Bad treatment I didn't like the room Unjustified charge Terrible
Stayed 4 nights in Jan 2024

10/10 Excellent

Ajay

Stayed 3 nights in Dec 2023

6/10 Okay

Shideh

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Staff were very nice and attentive. It was at a great location, near everything. However the hotel was very simple and things were not updated. We had to change room because there was no hot water in the room. The next room water was dripping from the air conditioner and we had to have few towels to cover the water all the time.
Stayed 3 nights in Dec 2023

8/10 Good

Krystell

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, about a 3 minute drive walk into the walled city and a 3 minute walk into Getsemani neighborhood. Lots of food vendors and restaurants and shops nearby. About a 15-20 minute drive to the airport and 10 minute drive to the Playa Azul beach area. The staff were all sooo friendly. Felt safe. The hotel is older and it shows but the beds were clean and the giant flat screen tvs had netflix. The showers have warm water, some of the rooms have a balcony. The area is in a party zone so if youre looking for quiet this is not the area for you. Buffet breakfast was decent with croissants pastries fruit juice coffee eggs sausages and mini pancakes
Stayed 6 nights in Dec 2023

8/10 Good

Felipe de J.

Liked: Cleanliness, staff & service
Outstanding professional service; facilities need upgrade
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access all tourist attraction by walking or taxi… Walkable to tourist pick up area. Outside the hotel not clean and traffic due to construction. Safe to walk at night
Stayed 1 night in Oct 2023

8/10 Good

ALI

Stayed 5 nights in Sep 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Amenities
Is good hotel and very nice service for customers
Stayed 5 nights in Aug 2023

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic! To me this is a 2 stars property overall. Staff is very nice, but they are limited by the property resources. The mattress were horrible; we have no fridge but I asked and they brought us one; the toilet seat was broken, I told them and they fixed it; maybe I should have said something about the mattresses; breakfast is very limited, I suggest going early; friendly staff. If I can afford a better hotel I would go to another one. We ran into, mainly, European tourists (France and Italy) and Mexicans. Location is convenient to visit the walled city.
Stayed 2 nights in Aug 2023

8/10 Good

Shannon Andrea, Des Moines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay! It’s very clean and there is someone at the front desk and door at all times so it’s very safe! Continental breakfast was excellent every day! The location Is walkable to all points of interest and great restaurants and markets! Also the marina and beach! The one thing to note is that it does sit on the corner of two busy streets so it is not the quietest. If you are looking for serene, this is not the place. That is the only negative thing I can say. There was one night time front desk guy that was rude when we needed help at one point which is the only reason I gave service 4 stars. Everyone else on the staff was wonderful.
Stayed 6 nights in Aug 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The perfect location for just about any and all activites you will do in Cartagena.
Stayed 1 night in Jul 2023

10/10 Excellent

Odelaise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and helpful staff.
Stayed 6 nights in Jul 2023

6/10 Okay

Lloy

Stayed 4 nights in Jul 2023

4/10 Poor

Shamaar

Liked: Cleanliness
Stayed 2 nights in May 2023

2/10 Terrible

SHANNON

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness, staff & service
Me gusto mucho la localización por que está cerca de todo no nesecitas transportación, el desayuno muy bueno y fresco cada día, el cuarto huele un poco a humedad y el staff muy amable.
Stayed 3 nights in Apr 2023

6/10 Okay

Ozra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok hotel for low budget
Room was cleaned , good size, but you won’t be able to sleep because of noises from outside also early morning the house keeping. front of the hotel is taxi stands you can hear them talking , yelling starts at 6am till 2am. breakfast is not so good . restaurant have no AC. If you ask any information from front desk , 90 percent of them have no knowledge but all of them were very friendly. also no room service at all . twice I asked for room service , i was told they have only water and beer . over all good price if you don’t mind outside noises . location is good , near restaurants and bars but very crowded area.
Stayed 2 nights in Apr 2023