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Hotel Dorado Plaza Punta Arena

3.0 star property

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Photo gallery for Hotel Dorado Plaza Punta Arena

On the beach, free beach cabanas, beach towels, beach volleyball
Outdoor pool, pool loungers
Basketball court
Outdoor pool, pool loungers
Sun deck

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • All-inclusive
  • Pet-friendly
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Isla de Tierrabomba, Sector Isla Arena, Cartagena, Bolivar, 130018
  • Playa de Punta Arena
    ‪1 min walk‬
  • Castillo Grande Beach
    ‪56 min walk‬
  • Rio Cartagena Casino
    ‪60 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down duvets, individually decorated, desk, blackout curtains

Standard Room

  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Single Bed

View all photos for Room Standard

Down duvets, individually decorated, desk, blackout curtains

Room Standard

  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Double Bed

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About this property

Hotel Dorado Plaza Punta Arena

Hotel on the beach, with outdoor pool
At Hotel Dorado Plaza Punta Arena, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
Hotel Dorado Plaza Punta Arena offers 46 air-conditioned accommodations, with blackout curtains. Rooms open to balconies. This individually decorated accommodation includes desks. Beds feature down duvets. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Dorado Plaza Punta Arena, you're just a quick walk from Playa de Punta Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include luggage storage and wedding services
  • On-site recreation includes volleyball
  • Steps from Playa de Punta Arena and 14 minutes by car from Neo-Gothic Church Ruins
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Some rates at Hotel Dorado Plaza Punta Arena are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Dorado Plaza Punta Arena.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Restaurante – This restaurant serves breakfast, lunch and dinner.

All-inclusive details

All-inclusive room rates at Hotel Dorado Plaza Punta Arena are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: COP 25,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Beach volleyball
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 6:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Transfers to the property will be included for guests who register by 3 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 60000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 25000 for adults and from COP 25000 for children
  • Pet fee: COP 60000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isla Arena Plaza
Hotel Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza Tierra Bomba Island
Isla Arena Plaza
Hotel Isla Arena Plaza
Dorado Plaza Punta Arena
Hotel Dorado Plaza Punta Arena Hotel
Hotel Dorado Plaza Punta Arena Cartagena
Hotel Dorado Plaza Punta Arena Hotel Cartagena

Hotel Dorado Plaza Punta Arena Reviews

Reviews

6.2
Rating 10 - Excellent. 8 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 10 out of 52 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rosalina

Stayed 5 nights in Aug 2024

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here, does not look like photos, NO hot water, black mold on pillows and bedding, non responsive staff, owner is a con artist who told us to cancel through Expedia and rebook through them, then declined to refund the Expedia reservation - so they double charged us. Don’t stay at this hotel, or on this island. The beach in front is a public beach, no hotel staff outside the locked gate. WORST hotel of our lives.

10/10 Excellent

Chad Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was not great, but in overall it was good
Stayed 6 nights in Aug 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are photoshopped to make property look attractive. The directions to get to the hotel are incorrect. You are required to take a boat, a very unsecure boat to rrach the property, for which there is very little traffic, so boat drivers charge excessively for trips. You are at the mercy of the boat drivers being available to get to and from the hotel. The package that is promised and the food leaves air to be desired. Overall, i stayed for 2 hours and booked elsewhere. That should say it all.
Stayed 4 nights in Jul 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and security were incredible. Very friendly and fast service. Couldn't ask for more.
Stayed 7 nights in Jul 2022

2/10 Terrible

Katya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property Is located in Tierra bomba, the hotel has a terrible infrastructure the floor is uneven all around, where the buffet is served it seems To be an obstacle course. You can not diferénciate the steps and all are uneven, I had a terrible fallout I have bruises all around my legs. The next day my friends saw rats, so we asked to get transferred to El Dorado Cartagena. Where we encountered another problems. Just avoid ElDorado en Tierra bomba or Cartagena
Stayed 3 nights in Jul 2022

8/10 Good

Eric

Liked: Staff & service
Stayed 2 nights in Mar 2021

2/10 Terrible

Luismorales, Calgary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can believe the expidia will have a place like this in there page. Three star this place is not even half a star
Stayed 4 nights in Jan 2020

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There its nothing to like about service was poor cleaness was poor overall a awfull expirience
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice beach, nice staff, big rooms, Hotel facilities poor. For one or two days will be ok
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
For the locals only
They lied they said they had a gym live performances yoga and Zumba etc
Stayed 6 nights in Mar 2018

4/10 Poor

Veronica, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Below my expectations
The Beach was beautiful and the building itself had much character but the services was terrible. They did not mention the wrist bands until we realized we couldn't eat without them. There were no restaurants on the Island so we had no choice but to each on the hotel. The food was awful. Deep fried corn bread, definitely not what I would consider an AREPA. Coffee was terrible they ran out of Milk. The staff was somewhat friendly. I presume they did the best with what they had. Do not bring Babies, there are No highchairs and the rooms do not have a fridge to store milk. Room was clean, cleaning staff was great.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
You get what what you pay for
The place is super run down and not very well kept. The service is hit and miss. Some people are super attentive some not so much. Pool closes at 6. Área is not very safe, but it's an ok place to get away from the city.
Stayed 2 nights in Jul 2017

6/10 Okay

Bassem, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good for a night on the island, but not more.
I decided to stay here with my girlfriend for one night only. The hotel clearly had lost its charm many years ago - it was just continuing to run without causing much of a stir. Very spartan room, however everything was clean and worked. Service was very good, but it looked more like some patron's forgotten villa then a luxurious beach front hotel.

8/10 Good

Nikhil, Bethesda

Liked: Cleanliness, staff & service
Great place, needs the right guest.
Wonderful place, with customer oriented staff. A little run down and got allergies in the room. The shower was very minimal. If you're used to traveling in 3rd world countries and appreciate the difficulties of running a hotel on a remote island, I'd recommend this place. Otherwise it would be challenging.

6/10 Okay

Sandra, Paterson, NJ

Liked: Staff & service
Beautiful beach, not much nightlife.
The beach was fabulous, the water is fantastic. The staff was super friendly. Nice hotel for those seeking to relax. If you like a little more excitement (night clubs, casinos, shopping, etc.), you will probably be bored, and getting on and off the island is a bit complicated, as they only have small boat service coming back and forth from the mainland.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was challenging to communicate with staff as we had little to no Spanish and they had almost no English.

6/10 Okay

Verified traveller

Liked: Staff & service
good hotel to relax at the beach
To be honest the hotel is in no very good condition, but they are building and reparing a lot. I believe a got one of the worst room. So some other rooms and they looked nicer and cleaner. The food was not very good. The staff is very friendly and helpful, except for the old recepionist. His spanish is very hard to understand and he is not very helpfull. The hotel has a nice pool and the beach infront of the hotel is beautiful. You have from there a nice view of new Cartagena. After 3pm the wind gets really strong and its not comfortable anymore to be at the beach. The island on which the hotel is located is not part of rosario islands. Its actully way more complicaded to do a trip to the islands from here than from cartagena. The boot to the island costs $3. You have to take the boot at the beach "boca grande".

8/10 Good

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El hotel esta en remodelacion, y parece ser inseguro fuera del hotel, recomiendan no salir despues de las 6
Stayed 1 night in Oct 2023

2/10 Terrible

Estuardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
El Todo Incluído es una estafa

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Monica, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
súper lindo una vista espectacular
Stayed 1 night in Jan 2022

2/10 Terrible

SINEYDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DESILUCION
MI PRIMERA IMPRESION AL LLEGAR FUE QUE NO HABIA ELEGIDO UN HOTEL SI NO UNA PENSION PUES LA VERDAD LAS FOTOS SON PUBLICIDAD ENGAÑOSA . NUNCA FUE UNA ALIMENTACION BUFFET SI NO QUE NOS PREGUNTABAN Y DABAN OPCION DE DOS PLATOS , FRUTA NO SE VIO JUGOS SIEMPRE FUERON LOS MISMOS. EL BAR SOLO FUNCIONA DE 11 A 6 PM Y LUEGO SIGUEN ES VENDIENDO, EN CONCLUSION NO LO DEBERIAN OFRECERLO COMO TODO INCLUIDO.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, buena playa y buen desayuno por el precio de la habitación. Incluye transporte en lancha.
Stayed 1 night in May 2021

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo todo bien. Para ser un hotel de playa la cama y el aire acondicionado estuvieron bien
Stayed 1 night in Jan 2021