OZ Hotel Luxury

3.5 star property
VIP Access

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Photo gallery for OZ Hotel Luxury

Porch
Premium bedding, down duvets, minibar, in-room safe
Reception
Property entrance
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle 5 #2 14, Cartagena
  • Place, Centro Comercial Nao
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪2 min walk‬
  • Place, Bocagrande Beach
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room

8.8 out of 10
Excellent
(61 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

OZ Hotel Luxury

Hotel with free breakfast, steps from Bocagrande Beach
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
OZ Hotel Luxury offers 43 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The free breakfast at OZ Hotel Luxury gets high marks from our customers. During your stay, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Bocagrande Beach and 6 minutes by car from Clock Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly OZ Hotel Luxury. A complete renovation of OZ Hotel Luxury was completed in June 2024.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OZ Hotel Luxury

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel OZ Luxury
OZ Hotel Luxury
OZ Hotel Luxury Hotel
OZ Hotel Luxury Cartagena
OZ Hotel Luxury Hotel Cartagena

OZ Hotel Luxury Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del Hotel Oz Luxury fue excelente: siempre atentos, amables y dispuestos a ayudar en todo momento. Desde la recepción hasta el restaurante, el servicio fue impecable y nos hicieron sentir como en casa. ¡Definitivamente volvería por la calidad humana de su equipo!
Stayed 6 nights in Sep 2025

10/10 Excellent

Terrence Wells

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend as a luxury hotel to anyone who loves quality cleanliness, friendly staff, and stealler service, every time that I go to Columbia, Stay at this particular hotel i only want to stay at this hotel, keep up the good work Oz luxury
Stayed 6 nights in Sep 2025

10/10 Excellent

keila

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es excelente, la atención excelente en general es un estupendo hotel para quedarse , queda cerca de los lugares turisticos, cerca de un centro comercial
Stayed 5 nights in Sep 2025

10/10 Excellent

Gregory

Stayed 5 nights in Sep 2025

10/10 Excellent

Joel

Everything
Stayed 4 nights in Sep 2025

10/10 Excellent

Zinaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

8/10 Good

Jeliazko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff has limited English even the receptionists. Breakfast area very crowded. Overall good experience but with small changes it could become excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachael, Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and conveniently located. The staff was friendly and the service was top notch. Highly recommend!
Stayed 6 nights in Sep 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Sep 2025

10/10 Excellent

Zarinah

Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, the staff really kind and lovely
Stayed 3 nights in Sep 2025

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!!

The food and the service were amazing. It's my second time coming to this hotel.
Stayed 3 nights in Sep 2025

4/10 Poor

Juan Carlos

Stayed 5 nights in Aug 2025

6/10 Okay

Anissa

Travelled with group
Liked: Cleanliness
Drains have a horrible smell, for some reason the housekeepers left the drains open leaving our room with a foul odor. Staff was annoyed at us because our key did not work for our room. Also only one key was given to us for one room which is not standard practice.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. The staff was very attentive and helpful from the front desk to the ladies that cleaned the rooms. I will be back. All you ladies thank you OZ
Stayed 5 nights in Sep 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff super nice extremelly clean and felt very safe at this hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Comfort

Travelled with partner
Liked: Cleanliness, amenities
Where do I begin, the Oz Hotel was amazing located in Bocagrande! The staff made me feel at home and safe with great energy and awesome recommendations for the area. I arrived earlier before my check in time and they accommodated me by preparing my room as early as they could. My boyfriend and I recalled enjoyed our stay and the breakfast. I recommend checking out the vendors offering beach clubs and also heading over to the beach. My room was very clean and the environment was safe especially for our first time traveling to Colombia. It’s 10-15 mins away from the walled city but taxis are available we were crazy enough to walk the be afternoon. Highly recommend this hotel and can’t wait to visit again! I would give the staff an A+*.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing great design and great architectural design of space
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclenete servicio de parte del staff
Stayed 9 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

I love everything my only complaint is that you all know Americans are coming and you don't put the bilingual staff at the desk.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the newer sister hotel around the corner for free . The service , breakfast and cleanliness were what made this stay a five star experience for my partner and I . I would recommend this hotel to everyone looking for a great stay in Cartagena .
Stayed 5 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Davies was awesome. Breakfast was great. All around good experience.
Stayed 6 nights in Aug 2025