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InterContinental Cartagena De Indias by IHG

4.0 star property

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Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free pool cabanas, pool loungers
Room amenity
Exterior
Outdoor pool, free pool cabanas, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Castillo Grande Beach
    ‪10 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart Room)

Beach/ocean view

Classic Room, 2 Queen Beds, Ocean View (Smart Room)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

  • Beach view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, City View (Bay View, Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, City View (Bay View, Smart Room)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

View from room

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access (High Floor)

  • Bay view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Ocean View (High Floor)

  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Club lounge access (High Floor)

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Beach/ocean view

Grand Suite (Ocean)

  • Beach view
  • 105 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Ocean View (Smart Room)

  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Accessible

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • Ocean view
  • 159 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Ocean, High Floor)

Suite, 1 King Bed (Ocean, High Floor) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Ocean, High Floor)

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, City View (Smart Room)

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

InterContinental Cartagena De Indias by IHG

Family fun on the beach, with outdoor pool, near Clock Tower
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias by IHG's full-service spa.
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
Our customers tell us they can't get enough of InterContinental Cartagena De Indias by IHG's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Bocagrande Beach. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
InterContinental Cartagena De Indias by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
InterContinental Cartagena De Indias by IHG has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 75000 for adults and from COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: COP 48000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Cartagena De Indias by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1012 reviews
Rating 8 - Good. 157 out of 1012 reviews
Rating 6 - Okay. 45 out of 1012 reviews
Rating 4 - Poor. 22 out of 1012 reviews
Rating 2 - Terrible. 26 out of 1012 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean , and safe hotel .
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar Rafael

Stayed 4 nights in Jan 2025

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked the property and most of the staff. I did have a friend that was from there and they would not let him to my room. It was very inconvenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I liked this hotel a lot. Rooms were nice, beds comfortable, location was good and staff was polite and helpful. It was extremely hard to get a chair by the pool— guests would grab a towel at 7 am, lay it on a chair, then disappear for hours, leaving no chairs for anyone else. I understand that this may be difficult to monitor, but when there are such a limited number of chairs and they are all taken by 7 am with no one sitting on them (I viewed this multiple days from my window) there needs to be a solution. The public beach across from the hotel isn’t it—it is teaming with vendors constantly harassing (even physically grabbing) beachgoers. Aside from these things, the hotel was very nice!
Stayed 7 nights in Jan 2025

10/10 Excellent

rafelina

Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

4/10 Poor

Canan

Liked: Cleanliness
The worst Intercontinental experience.
Check in process was the worst. There were two staff who were not helpful and very rude. (Probably we saw the rudest ones! Because there were nice people at the reception during check out)The amount we paid definitely did not worth to stay there. Although they should have been upgrade us due to my status with Hotels.com, they gave a basic room and disturbed us 4 times in 1 hour with phone calls and staff's door knocking for no reason! This was my worst experiences with Intercontinental Group hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps away from Beach! Great staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Piotr, Gdynia

Stayed 6 nights in Dec 2024

4/10 Poor

Deborah

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was very noisy. The pool area was very loud and you could not relax it did not have enough seating for guests. There was no service to the rooms as the phone did not work despite advising front desk. The room needed updating and the coffee facilities were not good. The fridge did not work properly.
Stayed 6 nights in Dec 2024

10/10 Excellent

VIKRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

LaRhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the multiple people trying to sell you excursions and or other items as soon as you stepped out the hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALTAMENTE RECOMENDABLE
A mejorar: ropa de cama , toallas y papel higiénico de las habitaciones. Servilletas de papel del piso 15 (5 estrellas es 5 estrellas, verdad?) Excelente en general! un equipo altamente profesional: Gracias especialmente a Estefanía, Grabriel, Licet de recepción. Yair, Yanier, en fin, todos absolutamente todos encabezados por es Sr. Manfredonio Gerente General. No dudaría en reservar nuevamente en Intercontionental Cartagena.
Stayed 5 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Felipe, New Canaan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent service. Warm attentive staff saved us from total disaster when hotel lost air conditioning for two and a half days. Also had to change rooms because bathroom sink leaked, Some lights did not work. TV was very old. Grout dirty. Not what you expect from Intercontinental.
Stayed 9 nights in Dec 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight manager Franklin is very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

JACKELINE

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlisle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2024

8/10 Good

Kafayat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family spent six nights at the InterContinental Cartagena de Indias, and it was an incredible experience from start to finish. We stayed in a one-bedroom suite, which included access to Club InterContinental on the 15th floor—a delightful surprise. The Club offered breakfast, coffee, afternoon drinks, and evening hors d'oeuvres, which were so fresh and delicious that we often enjoyed dinner there. The customer service throughout the hotel was exceptional, the rooms were spacious and impeccably clean, and the pool and bar provided a perfect spot for relaxation. Additionally, having direct access to the beach just across the street was fantastic. This was our first time staying at an InterContinental hotel, and it left such a lasting impression that we now plan to stay at InterContinental properties whenever possible. Highly recommended!
Stayed 6 nights in Dec 2024

4/10 Poor

Hal

Disliked: Property conditions & facilities
It was ok the staff was good the air conditioner was down for two days
Stayed 4 nights in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place except for the fact that you can’t have any guests I understand the safety and maybe no guest from 11 PM till 6 AM but you go to meet people and I had friends staying in another hotel that couldn’t come visit
Stayed 12 nights in Dec 2024