Juna Hotel Boutique

3.0 star property

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Photo gallery for Juna Hotel Boutique

Front of property
Design Room | Egyptian cotton sheets, premium bedding, free WiFi, bed sheets
Reception
Executive Triple Room | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
153 Cl. 40, Cartagena, Bolívar, 130002
  • Walls of Cartagena
    ‪9 min walk‬
  • Clock Tower
    ‪15 min walk‬
  • Cartagena de Indias Convention Center
    ‪2 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪11 min drive‬

Room options

Comfort Triple Room

  • 10 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Design Room

  • 15 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

Executive Triple Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Exclusive Room

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Club Room

  • 12 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

City Room

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

Similar properties

About this property

Juna Hotel Boutique

Hotel with a full-service spa, steps from Walls of Cartagena
A full-service spa, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a garden, a communal living room and a porter/bellboy are on-site.
Juna Hotel Boutique offers 7 air-conditioned accommodations, with a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at Juna Hotel Boutique, you're just a quick walk from Walls of Cartagena. Features include free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Indulge with massages or aromatherapy at the spa
  • Amenities include laundry facilities, a terrace and a communal living room
  • Steps from Walls of Cartagena and 15 minutes on foot from Clock Tower
Juna Hotel Boutique offers its guests a full-service spa. Public spaces have free WiFi. Juna Hotel Boutique also features a terrace, a garden, and laundry facilities.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: COP 15,000 for adults and COP 15,000 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Juna Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 15000 for adults and from COP 15000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Juna Hotel Boutique Hotel
Juna Hotel Boutique Cartagena
Juna Hotel Boutique Hotel Cartagena

Juna Hotel Boutique Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belkys

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 5 nights in Oct 2023

6/10 Okay

Felipe

Stayed 4 nights in Sep 2023

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor stay
The hotel does not look like the website. It’s tired & the rooms need decorating. The lock in & out policy at the door makes you feel uncomfortable. The taxi the hotel arranged for me to the next resort, dumped me & money was exhorted from me by unscrupulous gangs operating in Playa Blanca.
Stayed 2 nights in Jan 2023

6/10 Okay

Christopher, Bogota

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Relatively good location for the price. A/C was good. The room was small with no window - not sure why it’s boutique. Problem with booking meant that I was overcharged - staff not flexible with the issue. Place always locked which is a bit concerning if this area is safe or if there is an emergency.
Stayed 2 nights in Dec 2022

8/10 Good

Anyolfi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was exactly what i wanted.. nothing fancy. Just basic hotel with no bed bugs lol

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Its just right outside the walled city and the good thing is, there is a big grocery right beside it. You can buy food/ drinks before you head back to the hotel.
Stayed 4 nights in Jul 2022

8/10 Good

Cecilia

Liked: Cleanliness
Disliked: Amenities
There is no hot water (ever) at this hotel. Also the staff did not wear masks all the time during covid. Most of the time they had no masks on. While I was there the electricity was cut off for one day and the Wi-Fi was cut off during another day. However the staff let me use their phones as a hotspot for the Wi-Fi in a pinch.
Stayed 6 nights in Jan 2022

6/10 Okay

Blue4140, Austin, Tx

Travelled with group
Disliked: Property conditions & facilities
It’s right outside the city wall, but not close to any of the entryways to the old city. Didn’t like the fact that the front door was padlock at all times and only the front desk attendant had the key to it..
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

BerkeleyBill, Jacksonville, FL

Liked: Cleanliness
Disliked: Staff & service
Location was good but the room was small and there were no supporting facilities. Staff was not very helpful. The biggest issue was the fire protection system - none. In fact, they lock the front door with a padlock and the door and windows all have steel bars on them so. if there was a fire, there is no alternative way to get out.
Stayed 2 nights in Dec 2019

10/10 Excellent

Daniel, Saint-Elzéar

Liked: Cleanliness, staff & service, property conditions & facilities
Personnelle très aimable...
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel, Saint-Elzéar

Liked: Cleanliness, property conditions & facilities
Très propre et abordable
Stayed 1 night in Mar 2024

2/10 Terrible

Juan de la Cruz

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Avisé con días de anticipación que llegaríamos tarde a determinada hora ese día y al llegar estaba todo cerrado, no se veía nadie, toqué el timbre y se tardaron mucho en abrir, se veía que la persona que nos atendió estaba durmiendo, nos habíamos preocupado de que nadie nos abriera. Aparte, pagamos una habitación de 2 camas y nos dieron solo 1 cama, les comenté que nos debían realizar el reembolso de la diferencia y nos dijeron que eso fue error de Expedia, que a ellos no le informaron que la habitación fuera de 2 camas, yo le mostré la confirmación y aun así me dijeron que la reclamación fuera con Expedia que ellos no se habían equivocado. Otro detalle es que el aire acondicionado no enfriaba, lo reporté y me dijeron que estaba desconfigurado, que sí tenían otra habitación disponible pero que no se la había autorizado la Gerente y que teníamos que aceptar esa habitación sin enfriar. El personal es muy amable pero el problema veo que es la Administración del Hotel, que no reconoce sus errores y tampoco les interesa remediarlos.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vanessa

Stayed 1 night in May 2023

2/10 Terrible

CARLOS

Stayed 1 night in Apr 2023

10/10 Excellent

Walter javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrés

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Kubra

Liked: Cleanliness, staff & service
Disliked: Amenities
Lief personeel, hotel ziet er van buiten goed uit maar de lucht die in de kamer hangt kan niet gezond zijn. Er habgt ren schimmellucht. Maar goed, je krijgt waar je voor betaald, dit was een goedkoop hotel prima om een nachtje of twee te overnachten..
Stayed 2 nights in Oct 2022

2/10 Terrible

Gerardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Las toallas tenían manchas amarillas. Las paredes están manchadas. La cama tenía pelos y las sábanas estaban sucias. El aspecto general del hostal es muy descuidado. Hay un candado en la entrada y solo un empleado del hotel te puede permitir salir y entrar.
Stayed 1 night in Jul 2022

10/10 Excellent

Frank

Stayed 2 nights in Jun 2022

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuestra estadia en Juna Hotel Boutique fue satisfactoria, su ubicación es muy buena, todos los sitios que queriamos recorrer estaban muy cerca, el sitio es muy tranquilo y acogeder, la atención es buena y en terminos generales todos los espaciós del hotel son muy acogederos y bien mantenidos.
Stayed 4 nights in Jun 2022

8/10 Good

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar para descansar y conocer Cartagena
El lugar es bello y tranquilo... Lo que hizo que no sea adecuado para grupos de fiesta o familias que andan con niños maleducados, por favor. La playa está muy cerca. El único punto importante es que al estar fuera de la muralla, la zona en la noche puede ser solitaria y poco vigilada. Ojo en la noche usar taxi para evitar malos encuentros.
Stayed 1 night in Nov 2021

8/10 Good

Carlos

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Jennifer Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es un poco pequeño pero es muy cómodo, la habitación muy limpia, el baño divino. La atención del personal excelente y tiene una muy buena ubicación, cerca al mar, en frente de la muralla y al lado de un supermercado. Me encanto y claro que volvería.
Stayed 3 nights in Apr 2021

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno.
Todo ok
Stayed 2 nights in Feb 2020