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Radisson Cartagena Ocean Pavillion Hotel

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radisson Cartagena Ocean Pavillion Hotel

Exterior
Outdoor pool, open 7:30 AM to 8:00 PM, free pool cabanas, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    3 min walk
  • Las Americas International Convention Center
    9 min walk
  • Marbella Beach
    7 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 86 sq m
  • Sleeps 5
  • 1 Queen Bed

Similar properties

Exterior

Hilton Cartagena

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1000)
The price is €153
for 1 night
14 Jan - 15 Jan
Hilton Cartagena

About this property

Radisson Cartagena Ocean Pavillion Hotel

Luxury hotel on the beach, with outdoor pool
At Radisson Cartagena Ocean Pavillion Hotel, hit the beach, dine on-site at Palenques or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Radisson Cartagena Ocean Pavillion Hotel. During your stay, you're just a quick walk from La Boquilla Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Palenques
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or body scrubs at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 12 minutes by car from Clock Tower and 13 minutes from Bocagrande Beach
  • Airport shuttle service available for a fee
Radisson Cartagena Ocean Pavillion Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 11326 square feet (1052 square metres) and includes a conference centre. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Radisson Cartagena Ocean Pavillion Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:30 AM.
Palenques – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sal Marina Beach Bar – This bar specialises in local cuisine. Open daily.
Lobby Bar Tambora – On-site bar. Open daily.
Solarium Bar – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Tambora
  • Palenques
  • Sal Marina Beach Bar
  • Solarium Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (11,326 square foot of space)

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Cartagena Ocean Pavillion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Radisson Cartagena Ocean Pavillion Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:30 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelwntes muy buen servicio staff agradable y servicual
Stayed 2 nights in Sep 2024

2/10 Terrible

eric, winter park

Stayed 3 nights in Aug 2024

8/10 Good

Domingo

Travelled with partner
Liked: Cleanliness
El personal y el reto recibido superrrrr
Stayed 3 nights in Sep 2024

10/10 Excellent

R H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I had stayed in another hotel the first 3 days of my trip in the Boca Grande area. This made it very convenient for restaurants and shopping . This hotel has a few drug store for an emergency, but the lack of options makes it a little difficult to find restaurants unless you eat at the hotel or you take a taxi or Uber to drive back to the city. The room was nice but many of the rooms don’t have a direct view to the ocean. They offered me to switch to a room with a balcony which was nice they offered. Besides that, the pool was nice and you can walk to the beach which very nice. Nice place.
Stayed 4 nights in Sep 2024

8/10 Good

Nyree

Stayed 2 nights in Aug 2024

10/10 Excellent

Mervyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality around.
My stay here was awesome. What I love most about this place is the staff. Especially from the restaurant. The kind of attention I received there when traveling with my wife and 2 year old was one of a kind. Everyone was so welcoming and I truly miss it already.
View from our 1st room.
View from the 2nd.
Stayed 7 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela Maritza

Travelled with family
Liked: Cleanliness, amenities
Very friendly and amazing people
Stayed 4 nights in Jul 2024

8/10 Good

Magda Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Editorial

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like all facilities. And we can walk by the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice for families, very close to the beach.
Stayed 2 nights in Aug 2024

8/10 Good

Antonio, Bal Harbour

Great staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy every day at Radisson. The people and Service were great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Property conditions & facilities
An amazing room with great view to the sea. Hotel with excellent staff very friendly
Stayed 3 nights in Jul 2024

8/10 Good

NEKESA, NEW CARROLLTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson was a good hotel selection for my birthday trip to Cartagena. The staff was very friendly, helpful, and approachable. Check in and out was a smooth and easy process. The breakfast selection was good and filling. On my birthday, they surprised me with a special treat. I believe they upgraded my room in which I was very pleased and thankful for. The only thing that I didn’t like was there was a particular faint odor in the room that didn’t seem to go away. Other than that, we had a blast!
Stayed 5 nights in Jul 2024

2/10 Terrible

tariq

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
Reception people not cooperative and price is very high
Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for everything you want on the beach!
Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Nestor

Stayed 2 nights in Jul 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

RICHARD BRUCE

Liked: Cleanliness, property conditions & facilities, room comfort
Right on the Beach
Great Hotel right on beach. Friendly and profesional staff. Got suite upgrade for being Hotels.com gold!
Stayed 5 nights in Jun 2024

10/10 Excellent

Dasun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024