Santa Catalina Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santa Catalina Hotel

Pool
Terrace/patio
Lobby
Bar (on property)
Front of property – evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001
  • Casa del Marques de Premio Real
    1 min walk
  • Gran Inka Cartagena
    1 min walk
  • Marsol Bus Station
    3 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking

  • 21.9 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Santa Catalina Hotel

Hotel with free breakfast, steps from Clock Tower
This smoke-free hotel features a restaurant, a bar/lounge and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and concierge services are on-site.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Our customers tell us that they can't get enough of the pool at Santa Catalina Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the pool
  • Steps from Clock Tower and 8 minutes by car from Bocagrande Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Santa Catalina Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Gran Inka – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gran Inka

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Santa Catalina Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Santa Catalina Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 836 reviews" "
Rating 8 - Good. 160 out of 836 reviews" "
Rating 6 - Okay. 60 out of 836 reviews" "
Rating 4 - Poor. 23 out of 836 reviews" "
Rating 2 - Terrible. 18 out of 836 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paola Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel centrally located. Staff went above and beyond, will be staying here again when I return to Cartagena.
Stayed 3 nights in Sep 2024

8/10 Good

Francisco F

Stayed 5 nights in Aug 2024

10/10 Excellent

Gerren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, delicious food
Stayed 5 nights in Aug 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing service, friendly bilingual staff awesome experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert, Addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is incredible! So much literally at doorstep. The rooms were large and breakfast was different, but delicious
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service
The staff of Catalina hotel went above and beyond to ensure our stay was top tier. I would recommend this property for your time in Cartagena. Hotel is conveniently located in the walled city.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. There is a rooftop with a pool nice view. Breakfast was 4/5. The buffet could have more options. Everything is walkable in the area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the safety of this property, the cleanliness and the accessibility to walk around for shopping.
Stayed 6 nights in Aug 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Damond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inside the Wall City everything in walking distance
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert, Addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location! The room was spacious and the staff was very friendly. The rooftop pool offered a great view. The breakfast was excellent! A small but good buffet with 8 options from the kitchen as main part of meal.
Stayed 1 night in Aug 2024

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Damond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here inside the wall city you have access to everything
Stayed 1 night in Aug 2024

10/10 Excellent

evans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff was first class!! I would highly recommend this hotel to anyone visiting cartagena!
Stayed 4 nights in Aug 2024

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best location in the heart of Walled City Cartagena. Boutique and nice. Breakfast and food was great. Rooftop pool was very cool. Great staff, kind and helpful.n
Stayed 4 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean, very friendly staff. Very safe, shopping and dining in walkable distance.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice place, service was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Shirley, Bronx

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a person that travels to a lot of places in South America, this hotel is one that I would not recommend. The rooms were dark and gloomy. When you took a bath the water would get out and the floor tiles would be so wet I almost fell two times coming out of the shower. The service was horrible, it felt like I was in a shelter. The service on the roof top was awful, before you even ordered something the waiter just wanted to know the room number and was not even curious to ask me what I needed first. I expected more from this hotel especially because of the location it was at, I recommend you spend your money at another hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aleah Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, great restaurant, wonderful rooftop pool/bar/views. Convenient and walkable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a great expirence staying there. The staff was awesome, rooms good, food great.
Stayed 6 nights in Jul 2024