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Kenzi Basma Hotel

4.0 star property

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Premium bedding, pillow-top beds, free minibar items, in-room safe
Deluxe Double or Twin Room, City View | Premium bedding, pillow-top beds, free minibar items, in-room safe
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Avenue Moulay Hassan 1er, Casablanca, 20000
  • Central Market of Casablanca
    ‪12 min walk‬
  • Port of Casablanca
    ‪2 min drive‬
  • Hassan II Mosque
    ‪3 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪42 min drive‬

Room options

View all photos for Superior Room

Premium bedding, pillow-top beds, free minibar items, in-room safe

Superior Room

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Duplex Suite City View

Premium bedding, pillow-top beds, free minibar items, in-room safe

Duplex Suite City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Duplex Suite Mosque View

Duplex Suite Mosque View | Premium bedding, pillow-top beds, free minibar items, in-room safe

Duplex Suite Mosque View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Premium bedding, pillow-top beds, free minibar items, in-room safe

Deluxe Double or Twin Room, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double or Twin Room Mosque View

Deluxe Double or Twin Room Mosque View | Premium bedding, pillow-top beds, free minibar items, in-room safe

Deluxe Double or Twin Room Mosque View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Duplex King Bed Mosque View

Premium bedding, pillow-top beds, free minibar items, in-room safe

Family Duplex King Bed Mosque View

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Premium bedding, pillow-top beds, free minibar items, in-room safe

Superior Double or Twin Room, City View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

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About this property

Kenzi Basma Hotel

Art Deco hotel with 2 restaurants and free valet parking
2 restaurants, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service.
Kenzi Basma Hotel offers 114 accommodations with minibars (stocked with some free items) and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Kenzi Basma Hotel. During your stay, you're just a quick walk from United Nations Square. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Le Bloom Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Steps from United Nations Square and 4 minutes on foot from Abderrahman Slaoui Foundation Museum
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi. The business-friendly Kenzi Basma Hotel also features multilingual staff, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Casablanca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Le Bloom Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Le Comptoir – This bar specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: MAD 120 for adults and MAD 60 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Bloom Restaurant
  • Le Comptoir

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height desk
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Basma Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 120 for adults and from MAD 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Basma
Kenzi Basma Casablanca
Kenzi Basma Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel Casablanca

Kenzi Basma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 360 reviews
Rating 8 - Good. 142 out of 360 reviews
Rating 6 - Okay. 62 out of 360 reviews
Rating 4 - Poor. 25 out of 360 reviews
Rating 2 - Terrible. 27 out of 360 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nozm, Springfield Gardens

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .
Stayed 1 night in Nov 2024

6/10 Okay

Nozm, Springfield Gardens

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will never book here again.

This has to be one of the worst experiences I’ve had to date. From my bookings not being updated as requested to phone calls from staff after 1am to request proof of marriage (a practice that has since been abolished and either way was not acceptable to contact and wake clients at this time for anything other than an emergency). I am disgusted by how we have been treated, the lack of professionalism and management has been abhorrent. We will be formally complaining to the British consulate, and Kenzi Group, as well as sharing this experience online.
Stayed 1 night in Oct 2024

6/10 Okay

Dorit

Business traveller
Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Svitlana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mwilwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Musthak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaniv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2024

8/10 Good

Karam Alfred Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.
Stayed 6 nights in May 2024

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andre T., Upper Marlboro

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!
Stayed 6 nights in Mar 2024

2/10 Terrible

Christie

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel smoked of smoke and carpet was badly soiled.
Stayed 4 nights in Feb 2024

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!
Stayed 8 nights in Dec 2023

10/10 Excellent

CHIRAZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very nice staff especially Adel from the restaurant. He is a very cheerful person and tries to please everybody. Breakfast is great! We had a nice room on the last floor with a great view.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Tomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

yorgis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcome, very fast check in, great room.
Stayed 1 night in Jun 2023

8/10 Good

Bettina

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff of the hotel was nice and helpfull. The location easy yo get a round. Nearby is the Mosque of Hasann II. The hotel is a bit old but the room is confortable.
Stayed 2 nights in Jun 2023

4/10 Poor

LUZ, PEMBROKE PINES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

THOMAS

Liked: Property conditions & facilities, room comfort

Wouldn’t a second time

Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.
Stayed 1 night in Apr 2023

2/10 Terrible

Guilherme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair all over bed linens. Also all over bathroom, walls. Dirty and old and grimy. Asked for a change of bedsheets, new ones were the same. The immediate area is not welcoming and the balcony is not clean or usable. Ended up leaving after checkin to stay at a different hotel. Don’t recommend at all.