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Radisson Hotel Casablanca Gauthier La Citadelle

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Hotel Casablanca Gauthier La Citadelle

Exterior
Aerial view
Aerial view
Outdoor pool
Miscellaneous

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Angle Boulevard Brahim Roudani &, Rue Abou Al Faïd Al Masri, Casablanca, Casablanca, 20000
  • Casablanca Twin Center
    6 min walk
  • Twin Center Shopping Center
    6 min walk
  • Place Mohammed V
    14 min walk
  • Casablanca (CMN-Mohammed V)
    39 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Park View (Skyline)

Minibar, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Non Smoking, Park View (Skyline)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Minibar, desk, laptop workspace, soundproofing

Superior Room, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room, Non Smoking

Minibar, desk, laptop workspace, soundproofing

Standard Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Park View

Minibar, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, Non Smoking, Park View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Non Smoking (Connected Rooms)

Minibar, desk, laptop workspace, soundproofing

Family Room, Non Smoking (Connected Rooms)

  • 50 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, Non Smoking (Skyline)

Minibar, desk, laptop workspace, soundproofing

Superior Room, Non Smoking (Skyline)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room, Non Smoking, Park View (Skyline)

Premium Room, Non Smoking, Park View (Skyline) | Minibar, desk, laptop workspace, soundproofing

Premium Room, Non Smoking, Park View (Skyline)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room, Non Smoking (Skyline)

Minibar, desk, laptop workspace, soundproofing

Standard Room, Non Smoking (Skyline)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Radisson Hotel Casablanca Gauthier La Citadelle

Mediterranean Casablanca hotel in Casablanca City Center with 2 restaurants
This hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site.
Radisson Hotel Casablanca Gauthier La Citadelle offers 133 air-conditioned accommodations with minibars and complimentary bottles of water. 35-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Radisson Hotel Casablanca Gauthier La Citadelle, you're just a quick walk from Villa des Arts. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 14 minutes by foot from Place Mohammed V and a 2-minute drive from United Nations Square
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and concierge services are also featured at Radisson Hotel Casablanca Gauthier La Citadelle. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
BRAISE – On-site restaurant.
BLISS – On-site cocktail bar. Open daily.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MAD 150 for adults and MAD 75 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BLISS
  • BRAISE

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in room
  • Lift (71 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Casablanca Gauthier La Citadelle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 400 per night.
  • Cots (infant beds) are available for MAD 0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 150 for adults and from MAD 75 for children
  • Fee for in-room wireless Internet: MAD 0 per stay (rates may vary)
  • Crib (infant bed) fee: MAD 0 per night
  • Rollaway bed fee: MAD 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 6:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Hotel Casablanca Gauthier La Citadelle Hotel
Radisson Hotel Casablanca Gauthier La Citadelle Casablanca
Radisson Hotel Casablanca Gauthier La Citadelle Hotel Casablanca

Radisson Hotel Casablanca Gauthier La Citadelle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 63 reviews" "
Rating 8 - Good. 16 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, amenities
I rarely write a negative review because I try to see the good in everything and understand we are all humans doing our best. However, I need to write this so people who book manage their expectations. Do not expect good customer service and you will not be disappointed. The pool area is tiny. That's ok but there are 8 chairs for the entire hotel. The staff service does not exist so the pool area is a disgusting mess by the middle of the day as nobody collects rubbish or puts out clean towels. I had to use my own bathroom towel at the pool. All the chairs are taken up by dirty towels so you don't know if they are free. The girl at the tooftop restaurant is too obsessed with her own selfies for Instagram than taking your lunch order, but when it comes time to pay, that is a completely different story. After requesting to order lunch 3 times, they served nothing of what I ordered, the whole order was wrong but I just ate it rather than argue with the staff. When I tried to put the cost of the meal on the room account they insisted on cash only. What sort of hotel is this? After negotiating, they allowed me to pay by credit card. I of course had to go to my room to get the card. Two minutes after being in my room someone was pounding on my door with a credit card machine demanding payment. NOT OK. Whoever runs this hotel needs some intense training on how to do business. Upon checkout the Customer Service Manager tried to apologise to her credit. Do not recommend.
Stayed 4 nights in Aug 2024

8/10 Good

Dominika

Stayed 5 nights in Aug 2024

10/10 Excellent

wilfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
`Amazing experience!
Stayed 3 nights in Aug 2024

8/10 Good

wilfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Diederik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very good location.
Excellent stay at the hotel. Convenient location, very helpful staff. Fantastic room. Reasonable price.
Stayed 1 night in Aug 2024

10/10 Excellent

Christyan W

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff was very friendly. The rooftop pool was cool and there is a live DJ every night at the rooftop bar. Nice place to hang out. I fully recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrasse et piscine, on adore.
Le service dans les deux restaurants était impeccable. Les femmes de chambre aussi. Deux points négatifs, la climatisation n'a fonctionné que 50% du temps et le service à la réception. Les valets étaient aussi très sympathiques. La terrasse est magnifique !
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrians

Liked: Cleanliness, staff & service, property conditions & facilities
Hello Overall very pleasant stay, pity rooftop was blocked by events. Sad that room do not have an option to have a coffee .. Thx
Stayed 1 night in Jul 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New in a great neighborhood in Caablanca
Stayed 2 nights in Jun 2024

10/10 Excellent

sidi abdellahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2024

4/10 Poor

Houda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I was disappointed from the moment I came to this hotel. I have stayed in previous Radisson Blue at other locations, and the difference is night and day. My daughters and I ate at the fancy hotel restaurant while we were waiting for the room to be ready. One of the plates ordered was not well cooked. The meet was chewy and my daughter couldn’t eat it. I called the server and he just apologised. Nothing was done to remedy the situation. I then went to the reception and specifically asked for a room not in-front of the elevator. To my surprise, the room was exactly in-front of the elevator. I go back down and ask the reception if a room change is possible. Instead, there’s attitude from reception staff and basically told these types of rooms are all infront of the elevator. There was no compassion and kindness. One of the receptionist stated this is the first time she receives negative feedback on a room. The room itself is super small, mattresses not as comfy (hard), and not for a three people, as described online. I travel a lot of work and stay at many hotels. By far, this is one of my worst experiences. Totally not worth the money you pay for it. The Radisson Blue in downtown Casa is so much better and much more professional. I thought the quality would be same but absolutely not. This hotel just opened, I hope staff can be a bit more accommodating and kind. It’s makes a world of difference.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geat stay! New and very clean hotel - great rooftop terrace with a pool. Breakfast was excellent. Thank you for the great hospitality!
Stayed 1 night in Jun 2024

10/10 Excellent

Meryem

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Vasileia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Cheick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing!! the staff is on point..Keep it up and see you next time I am in Casablanca.
Stayed 5 nights in May 2024

2/10 Terrible

vernie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable bed and room. Nice shower and design. Staff were very friendly and helpful. Hotel location was excellent being opposite the Arab League Park and various quality restaurant options. The breakfast options could increase, plus the gym is quite limited. Would stay again.
Stayed 4 nights in May 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service
The hotel itself was great! When I stayed, it was recently opened so the cleanliness and service was wonderful. That being said, one of the main reasons I chose this location for a long layover was for the amenities. The rooftop was not open and they did not have the ability to serve alcohol yet, though it was advertised.
Stayed 1 night in May 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Olivier

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
freundlichkeit bzw lächeln der mitarbeiter nicht vorhanden. man hat nicht umbedingt das gefühl das man willkommen ist. selten gibts von vereinzelten mitarbeitern begrüssung aber im grossen und ganzen wird man eher ignoriert.
Stayed 8 nights in Jul 2024