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Aparthotel Ciutat de Palol

4.0 star property

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Photo gallery for Aparthotel Ciutat de Palol

Outdoor pool, pool umbrellas, pool loungers
Exterior
Daily buffet breakfast (EUR 14 per person)
1 bedroom, in-room safe, individually decorated, blackout curtains
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Parking available
  • Washer

Explore the area

Map
Avda Cavall Bernat 201, Castell-Platja d'Aro, 17250
  • Platja d'Aro Beach
    ‪7 min drive‬
  • Sant Antoni de Calonge Beach
    ‪8 min drive‬
  • Palamos Beach
    ‪19 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪30 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Balcony (4-6 people)

1 bedroom, in-room safe, individually decorated, blackout curtains

Apartment, 2 Bedrooms, Balcony (4-6 people)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony (4 adults)

1 bedroom, in-room safe, individually decorated, blackout curtains

Apartment, 1 Bedroom, Balcony (4 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony (2-4 people)

Apartment, 1 Bedroom, Balcony (2-4 people) | 1 bedroom, in-room safe, individually decorated, blackout curtains

Apartment, 1 Bedroom, Balcony (2-4 people)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

1 bedroom, in-room safe, individually decorated, blackout curtains

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony (3 adults)

1 bedroom, in-room safe, individually decorated, blackout curtains

Apartment, 1 Bedroom, Balcony (3 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Apartment, 1 Bedroom (2 adults + 1 child)

1 bedroom, in-room safe, individually decorated, blackout curtains

Basic Apartment, 1 Bedroom (2 adults + 1 child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About this property

Aparthotel Ciutat de Palol

Family-friendly aparthotel with 2 restaurants and full-service spa
Along with 2 restaurants, this aparthotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a balcony.
Aparthotel Ciutat de Palol offers 147 accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually decorated. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Castell-Platja d'Aro aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 7 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Aparthotel Ciutat de Palol, you're just a quick walk from Cala Rovira. Free WiFi in public areas, 2 restaurants and 2 bars are available. Built in 2004, this upmarket aparthotel has 147 apartments over 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, body scrubs or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes by car from Platja d'Aro Beach and 8 minutes from Sant Antoni de Calonge Beach
  • Airport, shopping centre and local-area shuttle service available for a fee
A private beach is featured. Aparthotel Ciutat de Palol offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Aparthotel Ciutat de Palol. An area shuttle within 50 metres, a round-trip airport shuttle and a shopping centre shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Castell-Platja d'Aro aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 9 AM to 11 AM.
Aparthotel Ciutat de Palol has 2 restaurants serving breakfast and dinner.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Beach

  • Sandy private beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi; wired internet (EUR 2 per day)
  • Available in some public areas: Free WiFi; wired internet (EUR 2 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 metres
  • Shopping centre shuttle (surcharge)
  • Covered parking on site (EUR 10 per day)

Family friendly

  • Children's pool
  • Cot: EUR 3 per day
  • Free children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 9 AM to 11 AM for a fee: EUR 14 for adults and EUR 7 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a rural location

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Horseback riding/rentals
  • Boat tours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 147 units
  • 3 floors
  • 4 buildings
  • Banquet hall
  • Bicycle rentals
  • Built in 2004
  • Garden
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 6 October and 1 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 3.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Fee for in-room wired Internet: EUR 2 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 2 per day (rates may vary)
  • Covered self-parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number HG-002429

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aparthotel Ciutat Palol Aparthotel Castell-Platja d'Aro
Aparthotel Ciutat Palol Castell-Platja d'Aro
Aparthotel Ciutat Palol
Ciutat Palol Castell-Platja d'Aro
Ciutat Palol
Ciutat Palol CastellPlatja d'
Ciutat De Palol
Aparthotel Ciutat de Palol Aparthotel
Aparthotel Ciutat de Palol Castell-Platja d'Aro
Aparthotel Ciutat de Palol Aparthotel Castell-Platja d'Aro

Aparthotel Ciutat de Palol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 194 reviews
Rating 8 - Good. 71 out of 194 reviews
Rating 6 - Okay. 5 out of 194 reviews
Rating 4 - Poor. 0 out of 194 reviews
Rating 2 - Terrible. 0 out of 194 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness
4* pools and garden, everywhere else more basic. Family review (2 young children) Very clean apartment, great daily maid service, shared areas always being cleaned/maintained Beautiful pools, play area and gardens Blackout curtains meant great sleep Terrace area spacious and clean Washing machine in apartment - Expensive to park in the hotel car park (10 euro/day) so we parked elsewhere - Breakfast buffet basic and same every day - Chips only option with dinner 9 nights out of 10 - Had booked bed rails for the kids, these weren't in apartment on arrival, reception said I could collect and take back (not practical doing this with toddler, no offer to help) - Cot bedding had no pillow (apartment pillows much too big to fit) and was just a sheet plus huge blanket so would recommend taking own bedding (cost 30 euro extra for the cot too) - Pools only open 10.30-6.30, another hour either side would have been perfect
Stayed 10 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Chen

Liked: Cleanliness, amenities, property conditions & facilities
Great place, convenient locations. Food options are a bit limited but there are many great restaurants around.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort
Pine nut tree paradise
We really loved staying here! We’ve stayed in a lot of apartments and this was very much up there with the best. Whilst not the most modern decor (not a problem for us) the apartment was very clean, and well thought out, with plenty of space, comfy beds and pillows, excellent WiFi, quiet and effective aircon, and a washing machine in the bathroom! The kitchen had enough utensils to prepare a simple meal, and all the crockery and cutlery was very clean and good quality. All the staff were very friendly and helpful. As well, we loved the grounds, which were well maintained and full of beautiful pine nut trees and Olive trees, typical of the surrounding area of the Costa brava, which provided some much needed shade from the heat. And of course the excellent swimming pool and outdoor spa which we enjoyed using. Checking out was a little early for us, 10 am but we were able to use the pool and shower by the pool afterwards before setting off for our flight home. There is a car park which costs €10 per day, which we used for free to check in and access our room. The hotel is walking distance to some beautiful beaches along the “Cami de Ronda” and a short drive to nearby towns.
Stayed 4 nights in Sep 2021

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location , very friendly staff, very clean rooms , lovely gardens
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, super clean with well equipped apartments. It is situated in the park, few minutes walk to three beautiful beaches and 5-7 minute walk to restaurants and shops. We will be coming back to this hotel soon.
Stayed 10 nights in Sep 2019

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to stay
Nice place, clean accomodation and good pool facility.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the property is kept very clean and organize. Will definitely recommend it
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, great location clise to a great beach , very goid service and nice breakfast. A trip to Girona and nearby villages is a must
Stayed 4 nights in Sep 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

8/10 Good

John

Poor Wifi lets this place down.
Stayed here a number of times and seen improvements over the years but the wifi remains poor and they should be firmer about smoking in the rooms.
Stayed 14 nights in Sep 2018

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Platja D'Aro
We went with 20 month old daughter and stayed around the area. There are lots of nice beaches and plenty to do for kids
Stayed 7 nights in Aug 2018

8/10 Good

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice holiday apartment
It's nice apartment complex. We enjoyed our stay here and would recommend to others.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place with decent food and extremely family friendly. Great location, almost everything is within walking distance. Rooms are simple, yet clean and well maintained. Include everything you need, incl. a fully equipped kitchen and a washer. We would book here again.
Stayed 8 nights in Jun 2018

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Lovely clean accomodation. Good facilities and short walk into main town for shops and restaurants
Stayed 7 nights in Sep 2017

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a family holiday
Great location at the top end of the Main Street. Hotel has a lovely pool area situated in immaculate grounds. An apartment style room with all the basic requirements including washing machine. Ideal for a family holiday.
Stayed 4 nights in Jun 2017

8/10 Good

John, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel perfect position ideal for everyone
Went for a long weekend with my wife and daughter shame we had to come home so early. Spotlessly clean but quarry tiles in apartments and corridors remind you of smelly toilet floors makes the place look cheap not a good look for a four star hotel don't no what they were thinking of also reception needs a facelift apart from that I could not fault the place and location next to Beach and centre where there are loads of restaurants and bars "also loads of shopping wife loved it loads of lovely boutiques all with in a ten minute walk from the hotel

10/10 Excellent

patricia, leicester england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
We stayed April 23rd for one week reception staff very obliging and helpful I telephoned requesting a ground floor as we are getting on in years Julia very kindly saw that we did but in all honesty it was not necessary as there were lifts to the upper floors where the remarkable views were to be had but we were satisfied. The apartments were lovely very very clean well equipped and spacious Would definately recommend this property to people with young children as the pools were beautiful and had a lifeguard on duty at all times. I would love to go back there in the near future. Thank you all for a lovely holiday

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartments in beautiful landscaped setting
Lovely holiday apartments just a few minutes from the beach and a short walk into town for a wide choice of restaurants and shops. The landscaping around the apartment blocks is absolutely beautiful. There are lots of play areas, a great place for children. The cleanliness of the apartment was impeccable.

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
April holiday
Service in the apartments was excellent. The staff at reception were extremely helpful. The staff in bar and restaurant were just as good. Food and drink was very good and not expensive, compared to places in Platja dAro town. The nearest beach was about 10 mins walk away and once you got there, you could choose from a number of little coves. However , the town was a good walk away and you would definitely need to be prepared to walk 20/25 mins before you had a choice of restaurants. Taxis are expensive there. Weather can be very cool at night and in mornings (April). All in all a good holiday but be prepared for a lot of walking and a lot of steps down to some of coves. Restaurants and bars down down can be expensive. Restaurant and bar in Ciutat de Palol good value and very pleasant service.

10/10 Excellent

Fiona, Wimborne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family holiday choice
Wonderful relaxing lovely staff lovely environment and location and beaches

8/10 Good

john, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Aparthotel.
Second visit and probably will stay again. Staff at reception helpful. Can get busy at the pool but part of the problem is some clients don't speak English or Spanish so they don't understand the rules about reserving sunbeds being a no no.

8/10 Good

Dan, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of Season Chillout
Wasn't completely full so didn't feel crowded. Always staff round cleaning, lovely hotel. Will def stay again. Only bad bad thing was you can hear chairs scraping on the floors in other rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort