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4.0 out of 5

"The hotel was a pleasant surprise. Booked it as we were attending a wedding nearby. Building is quite austere from outside but lovely on the inside. H ... " More

By a verified traveller on Mon 14 May 2018

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Forest Wing Family Double/Twin & Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Forest Wing Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Forest Wing Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Forest Wing Double/Twin Room & Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cally Palace Hotel & Golf Course. During your stay, you're just a quick walk from Cally Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a meeting room and a gift shop
  • On-site recreation includes a golf course, a gym and a sauna
  • 10 minutes on foot from Cally Gardens and a 5-minute drive from Mill on the Fleet
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Cally Palace Hotel & Golf Course ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cally Palace Hotel & Golf Course

Everyone (1)
4 out of 5

Beautiful setting

The hotel was a pleasant surprise. Booked it as we were attending a wedding nearby. Building is quite austere from outside but lovely on the inside. Had a room in the old part of the hotel with a beautiful view of the golf course. Room was clean & decor was in keeping with style of hotel but bathroom could do with an update. Had dinner on the first night food was very good as was the service. Breakfast both morninings had good choice & good service. Staff were all attentive & helpful.

Posted by on 14 May 2018

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Comment from Hotel Management

17 May 2018 by Cally Palace

Thank you for your review, we are delighted you enjoyed your stay with us.

About the Cally Palace Hotel & Golf Course

Location Cally Avenue, Castle Douglas, Scotland DG7 2DL

Property Features

Cally Palace Hotel & Golf Course offers its guests a golf course, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A fitness centre, a sauna, and a terrace are also featured at the business-friendly Cally Palace Hotel & Golf Course. Free self parking is available. This 4-star Castle Douglas hotel is smoke free.

  • 56 guestrooms or units
  • 3 bars or lounges
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cally Palace Hotel & Golf Course offers 56 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Castle Douglas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Playground on site
  • Bicycle rentals nearby
  • Mountain biking on site
  • Mountain climbing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cally Palace Hotel Course Castle Douglas
  • Cally Palace Course Castle Douglas
  • Cally & Golf Course Douglas
  • Cally Palace Hotel Golf Course
  • Cally Palace Hotel & Golf Course Hotel
  • Cally Palace Hotel & Golf Course Castle Douglas
  • Cally Palace Hotel & Golf Course Hotel Castle Douglas

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.