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Cloudside Hotel

3.0 star property

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Photo gallery for Cloudside Hotel

Property grounds
Deluxe Suite, 1 King Bed, Terrace | Mountain view
Executive Room, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, iron/ironing board
Sun deck
Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
410 Victoria Street, Nelson, BC, V1L 4K5
  • Baldface Lodge
    ‪4 min walk‬
  • Cottonwood Falls Park
    ‪5 min walk‬
  • Nelson & District Community Complex
    ‪7 min walk‬
  • Castlegar, BC (YCG)
    ‪34 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Connecting Rooms, City View

Family Suite, 1 Bedroom, Connecting Rooms, City View | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Family Suite, 1 Bedroom, Connecting Rooms, City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Economy Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom) | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Deluxe Suite, 1 King Bed, Terrace

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Executive Room, 1 King Bed, Terrace

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

  • 77 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Standard Room, 1 Queen Bed, Garden View

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette | Premium bedding, down duvets, pillow-top beds, iron/ironing board

Apartment, 2 Bedrooms, Kitchenette

  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Cloudside Hotel

Victorian hotel with rooftop terrace and 24-hour front desk
Along with a rooftop terrace, this smoke-free hotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Cloudside Hotel offers 8 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Nelson hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Cloudside Hotel's great location. During your stay, you're just a quick walk from Tea Garden Salon & Spa. Free WiFi in public areas, free self-parking and a rooftop terrace are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a rooftop terrace and a terrace
  • Guests have great things to say about the location and the helpful staff
  • Steps from Tea Garden Salon & Spa and 3 minutes on foot from Bodhi Day Spa
  • Local-area shuttle service available for a fee
Cloudside Hotel offers its guests a rooftop terrace, ski storage, and a garden. WiFi is free in public spaces. Cloudside Hotel also features concierge services, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis.

This Victorian Nelson hotel is smoke free.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cloudside Hotel Nelson
Cloudside Nelson
Cloudside
Cloudside Hotel Hotel
Cloudside Hotel Nelson
Cloudside Hotel Hotel Nelson

Cloudside Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 353 out of 431 reviews
Rating 8 - Good. 66 out of 431 reviews
Rating 6 - Okay. 8 out of 431 reviews
Rating 4 - Poor. 3 out of 431 reviews
Rating 2 - Terrible. 1 out of 431 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Charming spaces and nice bird photography.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner is lovely and helpful . Clean, unique boutique hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Cloudside stay
Chris, who greeted us on arrival, was very friendly and welcoming. The room had everything we needed and was spotlessly clean, very neat and a super comfortable bed. The touch of humour in the house rules made them fun to read. The mini kitchenette in the passage was great with microwave, fridge, cutlery and crockery. Higly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Friendly staff. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey, THOUSAND OAKS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay. Only one night, wished we had stayed for several more. Just a warning - steep stairs in the front to get to the hotel. Never tried the back entrance, so I do not know about that. Would definitely stay here again if in Nelson.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic little inn located in Nelson. Great check in experience, awesome room and you can’t be the location. Definitely stay longer next time.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Cloudside was excellent. Everyone was so helpful and the place itself is fantastic. We will definitely plan to stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen D, TERRACE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The house has a great story. We had a small room, but it was just enough for what we needed. I want to go back and stay in one of the larger rooms. They look like fun. The staff were helpful and kind. Parking, as is for all facilities in Nelson, is a problem. The Cloudside handles that by paying parking meters of patrons wherever they park.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The room and bathroom were clean and comfortable. There are a lot of stairs in the hotel, so be aware. It’s in a great location right downtown so you can walk everywhere.
Stayed 2 nights in Sep 2024

6/10 Okay

Dean

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quaint house, lots of character except our room was extremely small -- our coffee bar and fridge was less than ideal, It was down the hall and shared with other guests Not one of our better stays
Stayed 1 night in Sep 2024

8/10 Good

david

Liked: Amenities, property conditions & facilities
Vince quaint property
Stayed 1 night in Sep 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Inn. Clean and comfortable. Would stay here again gladly.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The room was amazing and comfortable in every way. We'll be back!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room we stayed in was exceptionally small. For nearly $200/ night, it features a great location, but the mattress was dated, the room was hot, and there was no in room coffee maker.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful characterful grand home caringly made into a fine hotel. Room was well appointed, albeit small - the Fir room, and perhaps we should in retrospect have taken a bigger room. Top notch hotel, thank yiu Chris. Loved the useful local dining options info card and the especially informative write up on Starbucks.
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Nice and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the overall vibe of this hotel. Super clean, great amenities. No elevator, as it is an old house but it’s been renovated nicely. It feels cozy, with a hint of luxury.
Stayed 1 night in Aug 2024

10/10 Excellent

Saraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing patio and super close to the main attractions in town
Stayed 3 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Best location & very nice historic hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, beautiful room, with a little sun porch. The staff couldn't have been more helpful and friendly. There was only room for four cars in their parking lot but if you had to park on the street they even fed the meter for you. We would absolutely stay there next time we're in Nelson
Stayed 5 nights in Jul 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation in town, parking the back, clean, nice stafg
Stayed 2 nights in Jul 2024