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Hôtel Mercure Castres L'Occitan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Mercure Castres L'Occitan

Exterior
Superior Room, 1 Double Bed | Minibar, desk, soundproofing, free cots/infant beds
Lobby lounge
Garden
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
201 Avenue Charles De Gaulle, Castres, TARN, 81100
  • Maisons sur l'Agout
    19 min walk
  • Place Jean Jaurès
    19 min walk
  • St. Benedict Church
    20 min walk
  • Castres (DCM-Mazamet)
    8 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, desk, soundproofing, free cots/infant beds

Classic Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Balcony

Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
ibis Styles Castres
Pet-friendly
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (158)
The price is €93
for 1 night
includes taxes & fees
5 Dec - 6 Dec
ibis Styles Castres

About this property

Hôtel Mercure Castres L'Occitan

Hotel with free parking, near Maisons sur l'Agout
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Hôtel Mercure Castres L'Occitan offers 62 accommodations with minibars and complimentary bottles of water. 21-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Castres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.
During your stay at Hôtel Mercure Castres L'Occitan, you'll be within walking distance of Maisons sur l'Agout. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at L Occitan
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Place Jean Jaurès and a few minutes from Maisons sur l'Agout
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Mercure Castres L'Occitan offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hôtel Mercure Castres L'Occitan. Self parking is free.

This 4-star Castres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
L Occitan – This restaurant specialises in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Occitan

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 21-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during February, March, April, October, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Castres L'Occitan Hotel
LOGIS L'Occitan Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Hotel Castres
L'Occitan Hotel Castres
L'Occitan Hotel
L'Occitan Castres
Mercure L'Occitan Hotel
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Hôtel Mercure Castres L'Occitan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 137 reviews" "
Rating 8 - Good. 47 out of 137 reviews" "
Rating 6 - Okay. 10 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Stayed 1 night in Jun 2023

8/10 Good

Constance

Stayed 1 night in Feb 2022

6/10 Okay

Stephan

Liked: Cleanliness, property conditions & facilities, room comfort
Piscine fermée, dur quand on prend l’hôtel pour cela
Stayed 1 night in Aug 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beautiful surroundings
Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
Stayed 4 nights in Jul 2020

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not a 4 star.
The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Castres
Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
Stayed 1 night in Nov 2018

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Castres with friendly staff
Recently renovated, very friendly staff, very quiet.
Stayed 1 night in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
It was an overnight stop in cloudy weather, so the indoor covered pool area was good for relaxing. Dinner in hotel was good. Outstanding staff service, very helpful and all spoke English well. Gave us lots of town history and features.

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly three star hotel
Good hotel 15 minutes walk from town centre. Helpful staff, good service. Very small room, but good value for money.

10/10 Excellent

Jack, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Hotel was very clean and comfortable, parking was convenient, and staff was courteous. We had a restful stay in this hotel for two nights before journeying on. We did not eat in the hotel restaurant as prices were high. We thought the breakfast cost was too high but later regretted that decision as it was difficult to find an alternate cafe or restaurant for breakfast in the town.

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Aux standards du groupe Accor
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Jul 2024

6/10 Okay

Murielle

Liked: Staff & service, property conditions & facilities
Chambre moyenne restaurant super
Convenable. Prix chambre chère par rapport aux prestations. Déçu par la vue et équipement sdb. Barre serviette rouillée. Le restaurant remonte cette appréciation. Très très bien rapport qualité prix. Vaut le détour
Stayed 1 night in May 2024

10/10 Excellent

Magalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours ravie du Mercure Castres L'Occitan. Une valeur sur. Personnel très sympathique Chambre confortable et dj copieux
Stayed 1 night in Apr 2024

10/10 Excellent

Sophie

Stayed 1 night in Feb 2024

10/10 Excellent

GUY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien. Hotel très correct et bien géré.
Bien. Toutefois, j'ai découvert tardivement qu'il y avait un supplément pour les animaux de compagnie: ma faute: il fallait aller chercher l'astérisque et les petits caractères à la 5ème page du "règlement"!
Stayed 1 night in Jan 2024

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

DELPHINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Dommage que la salle de sport ne soit pas plus grande et que les equipements ne soient pas plus corrects. Ils font un bruit horrible et sont désarticulés. Pour un hotel de grand standing cest decevant.
Stayed 1 night in Nov 2023

2/10 Terrible

Emmanuel

Business traveller
Disliked: Staff & service
Hôtel à éviter
Dirigeant de l’hôtel totalement antipathique qui n’hésite à vous envoyer balader sur les roses. Dommage bon restaurant mais Hotel à éviter
Stayed 1 night in Oct 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Avec la formule demi-pension, nous avons eu un dîner excellent pour un coût particulièrement compétitif.
Stayed 1 night in Jul 2023