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Pensión Jade

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pensión Jade

Interior
Lobby lounge
Lobby
Exterior
Individually decorated, individually furnished, desk, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle de la Ronda, 16, Castro Urdiales, 39700
  • Ostende Beach
    5 min walk
  • La Lechería
    2 min walk
  • Abanto y Cierbana Putxeta Station
    19 min drive
  • Bilbao (BIO)
    36 min drive

Room options

View all photos for Standard Double Room Single Use, 1 Double Bed

Individually decorated, individually furnished, desk, blackout curtains

Standard Double Room Single Use, 1 Double Bed

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Individually decorated, individually furnished, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Individually decorated, individually furnished, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Room

Hosteria Villa de Castro

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (63)
The price is €66
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hosteria Villa de Castro

About this property

Pensión Jade

Pension in Castro Urdiales
Self parking, concierge services and tour/ticket assistance are available at this smoke-free pension. WiFi in public areas is free. Other amenities include multilingual staff.
Pensión Jade offers 12 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Castro Urdiales pension provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Pensión Jade, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus concierge services and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Bay of Biscay and 5 minutes on foot from Ostende Beach
Pensión Jade offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Castro Urdiales pension is smoke free.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)

Family friendly

  • Cot (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensión Jade Motel Castro Urdiales
Pensión Jade Motel
Pensión Jade Castro Urdiales
Pensión Jade Pension
Pensión Jade Castro Urdiales
Pensión Jade Pension Castro Urdiales

Pensión Jade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

George L

Stayed 4 nights in Feb 2024

10/10 Excellent

Peter, Kenai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Stayed 1 night in Jul 2023

6/10 Okay

nuala

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Danette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small pension in Castro-Urdiales
Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Stayed 1 night in Oct 2021

10/10 Excellent

Jose Ignacio Sanchez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y se encuentra en muy buena zona.
Stayed 2 nights in May 2024

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2024

6/10 Okay

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Stayed 1 night in Aug 2023

8/10 Good

Oihane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

María Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

María Isabel

Liked: Cleanliness, staff & service
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría

2/10 Terrible

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Mette

Stayed 1 night in Sep 2022

10/10 Excellent

Sylvie

Stayed 1 night in Aug 2022

8/10 Good

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Walter

Disliked: Staff & service
Mittelmäßig
So lala
Stayed 1 night in Sep 2021

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service
Petite chambre
La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Stayed 1 night in Sep 2021

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propietaria Jade. Te hace sentir como en casa.Un encanto
Stayed 1 night in Feb 2021

10/10 Excellent

Maria dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

En plein centre ville de. Bien situé avec plusieurs services autour
Stayed 1 night in May 2019

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS AND DISHONEST STAFF!!!
I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Buona pensione.vicino al centro.accogliente.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Buena atención y muy buena vocación para alguien Que busca habitación económica
Stayed 1 night in Aug 2018