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Apoyo Resort & Conference Center

2.0 star property

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February 2025

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Luxury Villa, 2 Bedrooms, Kitchen | Individually decorated, individually furnished, desk, laptop workspace
2 outdoor pools
Poolside bar

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Kitchen
  • Restaurant
  • Business services

Explore the area

Map
Laguna de Apoyo lakefront, Catarina, Masaya Department, 41000
  • Laguna de Apoyo
    1 min walk
  • Mercado Artesanías
    17 min drive
  • Masaya Old Market
    17 min drive
  • Managua (MGA-Augusto C. Sandino Intl.)
    66 min drive

Room options

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About this property

Apoyo Resort & Conference Center

Family-friendly fun at the beach, with 2 outdoor pools
At Apoyo Resort & Conference Center, hit the beach, dine on-site at La Vista or enjoy a drink at one of the hotel's 2 beach bars.
Apoyo Resort & Conference Center offers 74 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Televisions come with satellite channels.

Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Additionally, rooms include free toiletries and a ceiling fan. In-room massages, an iron/ironing board and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Apoyo Resort & Conference Center, you're just a quick walk from Laguna de Apoyo. Features include free self-parking and a free beach shuttle, plus 2 outdoor pools.
  • Free self-parking and extended parking
  • Enjoy international cuisine with pool views at La Vista, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Amenities include a business centre, 3 meeting rooms and a conference centre
  • On-site recreation includes hiking/biking trails
  • 0.1 miles (0.1 km) from Laguna de Apoyo and 6.9 miles (11.2 km) from San Sebastian Church
  • Free beach shuttle service
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Bring your whole family to Apoyo Resort & Conference Center for summer fun including 2 outdoor swimming pools and a children's pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. This beach hotel also offers a rooftop terrace and a garden. Self parking is free.

La Vista – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

Spanish

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Vista

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Hiking/biking trails

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Guest services

  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (50 square foot of space)

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45.00 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Apoyo Resort & Conference Center offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apoyo Masaya
Apoyo Resort
Apoyo Resort Masaya
Apoyo Resort Catarina
Apoyo Resort Spa
Apoyo Resort Conference Center

Apoyo Resort & Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 66 reviews" "
Rating 8 - Good. 21 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 7 out of 66 reviews" "
Rating 2 - Terrible. 5 out of 66 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

4.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Fawaz

Travelled with family and small children
Disliked: Staff & service, amenities
Rude staff except for Ruddy, he was the only person that helped us… front desk is terrible, restaurant closes at 6pm after that you’re on your own! Wouldn’t recommend
Stayed 1 night in Dec 2021

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was empty, almost abandoned, restaurant was closed, bar was closed, no reception, I received the room key through a security person who was guarding the door of the property, the television did not serve internet or service of any kind. a very ugly place I would say.
Stayed 1 night in Dec 2021

2/10 Terrible

Dr. Luis E. Fernández

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the property and staff was exceptional.... Didn't like the fact that the website did't let us know that the restaurants were closed on Monday and Tuesday
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and near the water. Lack of hospitality. Food was very expensive. Restaurants are closed at 6 in the evening leaving us with no other option. Deal included breakfast but no option for vegetarian. No buffet as mentioned in the Expedia site
Stayed 1 night in Mar 2020

6/10 Okay

Erykah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay elswhere for cheaper than this rundown resort
Run down property without proper management. The restaurant on the hill eith the view did not work. They wanted us to pay extra for a kayak rental ($5 for 30mins!!!) while all the surrounding properties charge a daily beach access that covers a lot of things including kayaks for like $6-7.The stuff at the reception did not know or were not helpfull with the information about the region. They advertise diving in the lake on their web site but when we asked the guy at the reception it was like news to him that there is diving in the lake and he was not helpful. Their map shows some hiking trails but whwn we asked them for more information again they just said that there is no trail. The included breakfast quality was below average. So our last day we spent at the Paradiso hostel as they had sups for rent and good food and drinks.
Stayed 2 nights in Jan 2020

2/10 Terrible

Christopher, UK

Travelled with family and small children
Disliked: Cleanliness, amenities
The hotel was almost empty, it's quite run down. Dogs roaming around. Cats too. Fleas in the room. Terrible communication. Told breakfast was in a restaurant that's closed. Other restaurants close at 6 pm. Didn't find out from staff until too late. A couple of staff were good. Security and Pizza restaurant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Maxwell, Miami, Florida

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The unique sound of Nature/Jungle in the mornings, beautiful sunset in front of the lagoon
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Pool dirty and not maintain. Price was high for food
Stayed 1 night in Jul 2019

10/10 Excellent

Arellys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jun 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to Paradise.
Great experience at this Resprt. We enjoyed our apartment water front and the quite evening sitting in corridor in the rocking chairs.
Stayed 1 night in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway!
This was a great place for my wife and I to start our vacation. We had a standard apartment, which allowed us to have groceries of our own, and cook when we wanted to. Otherwise, the included breakfast, and other meals and available drinks were great. The pool, lake, and other amenities gave us many options for things to do. The hammock and rocking chairs on our private balcony, were perfect when we wanted to do nothing. We took a short taxi ride to Granada one day, which we really enjoyed. Can't wait for us to go back, (with or without the kids).
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, next to the lake, beautiful grounds
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Nice place to stay Reception Never answer
Phone always sound busy Not reliable Hmmm Ac and Wi-Fi shutdown 1 hour before check out in my room!! Not cool Other than that all ok
Stayed 2 nights in Mar 2018

10/10 Excellent

joshua , houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apoyo resort excellent experience
Nice experience at apoyo resort and conference center. Nice environment extremely pleasant staff.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

We were told when we booked that it had a kitchen and a yv. When we got there it not only didn’t have those it also did not have a blanket. We also never got our room cleaned while we were there and they do not supply water even though you can’t brush your teeth with the water there. Never are supper there because the restaurant closed at six and the pizza restaurant never opened while we were there’s
Stayed 2 nights in Mar 2018

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apoyo lake resort
A great location on the edge of the lake and easy travelling distance to Managua, Masaya and Granada. Rooms with lake views are fantastic. 3 food options in the resort all good quality if quite basic. A great value holiday hotel. Not suitable for those with limited walking ability as it is set on a steep cobbled path
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Giselle was extremely accommodating. Great service
Stayed 1 night in Feb 2018

4/10 Poor

dallas, dallas rx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
They first tried to give me a room that was a downgrade from what I purchased. Then they had construction starting right next to my room at 6:30 am.
Stayed 3 nights in Feb 2018

8/10 Good

Colleen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overlookng laguna
Great moonrise from restaurant. Lots of climbing but do provide shuttle van.
Stayed 2 nights in Jan 2018

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful jungle resort
Had a great stay but wished there were more dining options in the area. The restaurants are expensive and there are not many other options close to the resort. But this place has Great service and excellent location.
Stayed 2 nights in Jan 2018

10/10 Excellent

Beatriz, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
My partner & I stay at this resort was perfect. It is quite an experience and a different one as well. It has the best view out of all hotels, and the convenience of the Laguna Apoyo deck right on their property. The ride to your room is quite an experience as well, as the rooms are on the mountain and the hotel truck has to take you to your designated room. The front desk attendant was extremely nice, he helped us out with everything! Food on their restaurants was also great. No complaints about this hotel!
Stayed 1 night in Jan 2018

10/10 Excellent

Jeryl

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Spot
Beautiful place. Great Saturday brunch but other meals were pricey and not good. Wish the front desk could have helped us find day trips.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi absolutely not existing in the room (NO signal at all), we informed the reception, they never provided a solution. The rooms were separate (we have two kids) and in order to have connected we had to pay additional 20USD per day to use the leaving room-kitchen (that connected the two rooms) also id we didn't need it/use it. The Hotel was not full, we asked to have another room (with better wi fi and rooms connected or at least the beds in one room, as we booked) but nothing happened. The structure itself is very nice, but bad managed and bad serviced
Stayed 3 nights in Dec 2017

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017